Breakfast, lunch, dinner served; garden views
Check availability

Reviews of Houw Hoek Hotel

3.5 out of 5
Houw Hoek Hotel
Off N2 Between Grabouw & Botriver, Grabouw, Western Cape

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 35 reviews" "
Rating 8 - Good. 14 out of 35 reviews" "
Rating 6 - Okay. 3 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Okey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Joy

Stayed 1 night in Jan 2024

6/10 Okay

JJH

Travelled with group
Liked: Cleanliness
Friendly and tidy mountain retreat
Nominally clean and tidy. In need of a refurbishment. Staff friendly and helpful but service on the slow side
Stayed 1 night in Dec 2023

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good except food not up to standard
Stayed 3 nights in Dec 2023

10/10 Excellent

Fathima

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
The cleanliness of the Hotel was great - the staff are super helpful. great place I will definitely visit again.
Stayed 1 night in Sep 2023

10/10 Excellent

Rory

Stayed 1 night in Jun 2023

8/10 Good

J

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Houw Hoek
Hotel itself is lovely. But room 64 which I was given was far from the main hotel - above the service quarters and the garage where motorbikes were stored (and used from 6.30am) this meant that it was quite noisy. Breakfast was nice. WiFi was strong even during load shedding. It would have been lovely to have a map or layout of the premises in the room as I had no idea of all the facilities available.
Stayed 1 night in Mar 2023

10/10 Excellent

Kim

Stayed 1 night in Jan 2023

8/10 Good

Alida

Stayed 1 night in Dec 2022

2/10 Terrible

Marius

Stayed 1 night in Apr 2022

8/10 Good

Norman Antoinette

Liked: Staff & service, room comfort
Pack clothes for just incase.
We looked so forward staying at Houw Hoek Hotel, but my goodness it turned so cold in Elgin and unfortunately I did not pack for that freezing weather. The end result we came back home with the flu. EISH!!! Having breakfast I discovered that the dining room is long overdue for an upgrade. The area where the cook serves eggs is very dirty. Such a pity because it is a lovely place to visit
Stayed 1 night in Dec 2021

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

Bronwyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Noncedo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its am awesome place with excellent client service. Rooms are spacious, clean and their food is divine. The area offer tranquility and great connection with nature
Stayed 2 nights in Dec 2020

10/10 Excellent

LR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Charles on 16 Jan,2020
Thank you for the great rating. Please visit again soon.

8/10 Good

Clinton

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good Breakfast
Our stay at the hotel was good. There are certain aspects that can be improved upon, namely; the pools need better upkeep, better play rooms for the children and more board games, the rooms could do with a microwave. The food at the restaurant was good even though we waited a lengthy period for it. The buffet breakfast is good, but it's the same thing everyday which starts to get boring. The area itself is somewhat boring so the hotel should make an effort to entertain the children.
Stayed 3 nights in Dec 2019
Response from Charles on 16 Jan,2020
Thank you for your thoughtful feedback, we will pass this on to management as we are always working to improve the hotel. We are glad that you enjoyed your stay overall.

10/10 Excellent

KURT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service Excellence
My wife and I took a break-away before the Christmas rush started. From the time of our arrival until we checked out, we were very impressed with the facilities, service and all that Houw Hoek Hotel has to offer.
Stayed 2 nights in Nov 2019
Response from Charles on 16 Jan,2020
Thank you so much for the 10 out of 10 review, we are so glad to hear you love our hotel, and that we could make your breakaway one to remember. We hope to see you and your wife again soon!

8/10 Good

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great venue. Service and food good, amazing value for money
Stayed 1 night in Jul 2019
Response from Charles on 16 Jan,2020
Thank you for the positive feedback. We are happy to hear you enjoyed your stay with us and hope you will be back for more.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the best time Thanks so much, and a great Pool Table :)
Stayed 1 night in Apr 2019
Response from Charles on 9 May,2019
Thank you for the 10 out of 10! We are happy to hear you had a great time, and a good game of pool. Please do visit us again soon.

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We attended a wedding and stayed over for 2 nights. The staff was extremely helpfull. Rooms is spacious and clean. Overall I would definitly stay there again
Stayed 2 nights in Mar 2019
Response from Charles on 7 Mar,2019
Hi Deirdre, thank you for the fantastic rating. We are glad you enjoyed the hotel, and we will definitely let the staff know they did a great job. We hope to see you again soon!

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Charles on 9 Mar,2019
Hi Antoine, thanks for taking the time to rate your stay. Please do visit again.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Houw Hoek Family Getaway
Location, service and attention to kids making it so easy to take your family there
Stayed 2 nights in Feb 2019
Response from Charles on 7 Mar,2019
Hi Christina, glad to hear you and your family had a great time. Thanks for the stellar rating, we hope to see you again soon!

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Charles on 7 Mar,2019
Thanks for the rating, Neil! We hope you'll visit us again soon!

8/10 Good

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay for one night. The hotel just need to specify that the restaurant closes at 19:30 on a saturday night.
Stayed 1 night in Feb 2019
Response from Charles on 7 Mar,2019
Hi Jacques, thanks for the valuable feedback. We will pass your comments on the restaurant on to management. Please do visit again!

10/10 Excellent

JP, mossel bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Charles on 7 Mar,2019
Hi JP Thanks for the great rating. We hope you will visit us again soon!

8/10 Good

Raymondi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely day....even extended it by 2days. However I would recommend settling your tab daily as we experienced difficulties.
Stayed 4 nights in Dec 2018

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the breakfasts
Always a fantastic stay
Stayed 1 night in Dec 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel Conveniently Located
The hotel is fairly basically appointed but is in a nice position just below the N2 highway. The valley is beautiful and the walk/MTB route behind is really lovely. Staff are friendly and the food is good as is the coffee. I enjoyed my stay in an excellent 3 star establishment. I recommend it.

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay with toddler over Easter.
Stayed here for three nights over easter. Lovely location, lots of facilities, but could be in better condition (the childrens play room in particular seemed to have been abandoned). Nice walks nearby, good service, but clearly organised around large weekend wedding parties and not really organised for individuals staying during the week. Also, breakfast very expensive (possibly because they provide a massive buffet when there are few guests), netter to go across the road to the farm stop.

6/10 Okay

Yun hung

Liked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Shaku B.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families!!!
We always have an awesome time with my family time, staff is always so kind, professional and doing great service.
Stayed 2 nights in Jan 2020