Hotels near Gran Cenote

"It’s a trap. Nice resort, but some of the staff were very rude. I’d much rather have to pay for my food and drink in exchange for a pleasant server. The steak house was the worst steak I’ve had in Mexico, tasted like soot/gas, couldn’t even eat it. The Grotto is the only place with ok food and great service. Great for people who don’t want a Mexican experience. Zero authenticity. They try to sell you everything under the sun- friends fell for their ‘free breakfast’ at their sister resort- it was a 4 hour nightmare, pushing there Hyatt membership on them? They asked to leave 6 times, after saying no to 6 different sales staff, they begged to go back to the resort amd were finally brought back. "

"This hotel really exceeded my expectations, amazing yard, beautiful rooftop, very nice staff and amazing omelette 🌸 highly recommended , specially the rooms with jacuzzi on the balcony with the garden view "

"Beautiful decor in the lobby area- however: Our room was smaller than a dorm room with a shotty Murphy bed as hard as a rock. The pool was ice cold with a view of unfinished abandon building. Breakfast and service was good. Hotel charges a “destination fee” which adds significantly to your room stay cost and it’s just pure profit and false advertising that it’s not disclosed when you book but just added on when you check in. Not a value and would never stay again. Location is ok."

"An absolute dream! Would definitely stay here over and over again!"

"Really no complaints. I had room G07 on floor level. It was nice. Breakfast is expensive, i just walked to chedraui. But overall for $60 on a saturday night i was not mad at all"

"Enclosed parking at the rear of the property. I didn't see any CCTV coverage so cannot speak to it's overall security. The room was very clean and well presented. The bathroom was adequate. The cost per night is very reasonable. Lovely views from the rooftop restaurant. I thought the buffet style dinner and breakfast were Okay but expensive "

"Room clean, a/c was good. We were on the ground floor so back door lead to private jungle with a hammock. The staff is friendly and accommodating. Limited parking so get there early if your driving but they will direct you to close alternative parking spots if needed. Overall 9/10. Very cool place. "

" Spacious room with kitchen and balcony, close to town. Nice pool. Bicycles available. Very helpful staff."

"It’s a good hotel but could be cleaner."