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"Another excellent stay- hotel is friendly, very convenient for station, shops, walking around the city. Rooms spacious, spotlessly clean, and quiet even with heavy traffic around - the double glazing really works. Breakfast good. "

"Right in the middle of all the popular tourist sites, plus close to lots of food options and transportation"

"Clean, reasonable price on super short notice. The lobby scent is gross and too strong tho"

"Liked the staff and decor of the property and convenience for Oxford Street "

"Great place to stay with easy access to the Tower bridge and Tower of London."

"It was wonderful to be located under the castle and so close."

"Requested cot but got an extra bed instead. Soon remedied. Had to queue a bit for check in. Hotel staff very helpful and friendly. Room very comfortable. Plumbing worked. "

"Great"

"All the staff are amazing. They make you feel very welcome, are all so helpful and nothing is too much trouble. I really can't praise them enough! The room was small but very clean and comfortable with everything you could need for a great stay. The air con was a massive bonus as it was very hot during our stay, but our room was lovely and cool so we got a great nights sleep each night. The only thing that I would say is to check which rooms have a better shower if you have mobility issues or if you are tall, as our shower had a big step in (it was 12 inches off the floor) which left very little room between the shower floor and the low ceiling. Im 5ft 8in and I struggled to wash my hair without banging my elbows on the ceiling! It was my daughters birthday while we were there and there was a card, balloon and chocolates in the room when we arrived, which was a lovely touch and really appreciated. We didn't have breakfast at the hotel but we did eat in the restaurant in the evening. The food is delicious, the staff are lovely and we were impressed how reasonably priced it was. They are very knowledgeable about allergies and have some great options if you do have a food allergy. It is an ideal location, easy to walk to a lot of attractions, perfect for theatre visits. Lots of shops and dining options nearby too. We will definitely be back and I doubt we would stay anywhere else in London now. The hotel is great, but it's the staff that absolutely make this hotel perfect."