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Pan Pacific London

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Indoor pool
Indoor pool
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Executive Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe
Premier Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of Pan Pacific London

VIP Access
UNESCO Sustainable Travel Pledge

Pan Pacific London

5.0 star property

9.8/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
80 Houndsditch, London, England, EC3A 7AB

Explore the area

  • Popular LocationTower of London13 min walk
  • Popular LocationTower Bridge19 min walk
  • Popular LocationLondon Bridge3 min drive
  • AirportLondon (LHR-Heathrow)55 min drive

Room options

About this area

London

Pan Pacific London is located in London City Centre, a neighbourhood in London, and is near a metro station. The British Museum and Royal Albert Hall are cultural highlights, and travellers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or O2 Arena.
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Map

What's nearby

  • Tower of London - 13 min walk
  • Tower Bridge - 19 min walk
  • St. Paul's Cathedral - 20 min walk
  • London Bridge - 3 min drive
  • The Shard - 10 min drive

Getting around

  • London Liverpool Street Station - 2 min walk
  • Liverpool Street Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 55 min drive

Restaurants

  • Sushisamba - 2 min walk
  • Hamilton Hall - 2 min walk
  • Pasta e Pizza at Eataly - 2 min walk
  • Gran Caffè Bar - 2 min walk
  • Polo Bar - 2 min walk

About this property

Pan Pacific London

5-star luxury hotel near London Bridge
Pan Pacific London is located close to Tower of London and Tower Bridge, and provides a cafe, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a body treatment or a body scrub. The on-site restaurant, Straits Kitchen, features Singaporean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour fitness centre.
Additional perks include:
  • An indoor pool
  • English breakfast (surcharge), wedding services and a reception hall
  • Pet-sitting services, a ballroom and smoke-free property
  • Pet-grooming services, multilingual staff and luggage storage
Room features
All 237 individually furnished rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with heated floors and designer toiletries
  • 55-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Filipino, French, German, Hindi, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.2 mi (GBP 55.00 per day)

Food and drink

  • English breakfast available for a fee weekdays 6:30 AM–10:30 AM: GBP 36.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Straits Kitchen
  • Ginger Lily
  • The Orchid Lounge

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Doorbell and phone notification
  • Lift
  • Hand-held shower head
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient toilets only

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 33 lb per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls, pet-sitting services, litter trays and pet-grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.00 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 36.00 per person
  • Off site parking fee: GBP 55.00 per day (0.2 mi away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 60.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Frequently asked questions

Does Pan Pacific London have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 30 Mar,2023, prices found for a 1-night stay for 2 adults at on 11 Apr,2023 start from S$618.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific London pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 33 lb per pet. There's a fee of GBP 60.00 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Pan Pacific London?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pan Pacific London?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Pan Pacific London located?

Located in London City Centre, this luxury hotel is within a 15-minute walk of Financial District and Tower of London. Tower Bridge and The Shard are also within 1 mile (2 km). Liverpool Street Underground Station and London Liverpool Street Station are within a 5-minute walk.

Can I cancel my reservation for free at Pan Pacific London and receive a full refund?

Yes, Pan Pacific London offers free cancellation on select room rates, because flexibility matters! Please refer to Pan Pacific London cancellation policy on our site for more details about any exclusions or requirements.

Pan Pacific London Reviews

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 356 out of 383 reviews" "
" "10 - Excellent 93%
Rating 8 - Good. 22 out of 383 reviews" "
" "8 - Good 6%
Rating 6 - Okay. 2 out of 383 reviews" "
" "6 - Okay 1%
Rating 4 - Poor. 1 out of 383 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 2 out of 383 reviews" "
" "2 - Terrible 1%

9.9/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.9/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

ARLEIGH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining was very limited.
Stayed 5 nights in Mar 2023

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 night at the delightful Pan pacific London. I really wish we could have stayed 2 nights and made use of the facilities at the hotel but we were unable to this time - we will definitely be back soon though to do just that ! The hotel is 2 mins from Liverpool Street station so ideally situated for the tube/ national rail. The staff are simply wonderful - Very attentive and efficient without being invasive and fake. We were incredibly fortunate enough to have an upgrade to our room (first time we have ever had this) and it was such a lovely surprise and kind gesture. The room we had was a premier room and it was absolutely gorgeous - spacious, huge comfy bed, Nespresso machine, kettle and great tea choice. Diptyque bathroom accessories are absolutely gorgeous and very luxurious. The Dyson hairdryer is also just another really luxurious touch. Robes and slippers are available of course but again these are just that bit extra special to the usual you would get in other high end hotels. Power operated curtains and drapes again just make life that bit easier. The mini bar is adequate for a snack/ drink at the end of a long day should you want one - we were given complimentary beers in lieu of the wine we would get for booking as a Expedia silver customer as we don’t drink wine ! The complimentary Diptyque candle - I mean how cool is that ! Everything all added up to a particularly lovely weekend stay, my only wish is we could have stayed longer. Until next time …
Stayed 1 night in Mar 2023

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff and great service, very clean, modern rooms and facilities… Overall a great stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kartar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jorge, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is brand new. Looks amazing but most importante is employees attitude. Simply outstanding service.
Stayed 3 nights in Feb 2023

10/10 Excellent

Karoli, Tallinn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like I was in Singapore! My new favorite hotel in London.
Stayed 4 nights in Feb 2023

8/10 Good

danial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Lovely new hotel, located in a primarily business district. Very clean, nice rooms with good amenities. Comfortable bed. Great gym/pool. Great attentive staff. Cons: refusal to provide room upgrade despite Expedia gold status (hotel was not full), the room’s temperature control had an issue, which would cause the cool air to turn on as soon as you left the room, causing it to become quite cold upon your return. Overall a good stay.

10/10 Excellent

Iryna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room space, very clean, pleasant interior design. Good sauna and swimming pool. Generally I would give this hotel 5 out of 5. Definitely will choose to stay again
Stayed 1 night in Feb 2023

10/10 Excellent

Nabihah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel sits in an amazing location, is beautifully and luxuriously decorated, and the staff went above and beyond during my stay. All the finishes in the room and extra touches and products are of the highest quality. I enjoyed all the meals I had dining in at the hotel and there were so many options to choose from. I didn't want to leave! So many great spots in London are within walkable distance which was an added bonus.
Stayed 3 nights in Jan 2023

10/10 Excellent

Rosie