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Reviews of Erato Apartments

4 out of 5
Erato Apartments
Fira, Firostefani, Santorini

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 124 reviews" "
Rating 8 - Good. 43 out of 124 reviews" "
Rating 6 - Okay. 12 out of 124 reviews" "
Rating 4 - Poor. 6 out of 124 reviews" "
Rating 2 - Terrible. 3 out of 124 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Monica

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was fine and Front Desk Girl was excellent. However, no microwave was a deal breaker for me!!!! Hot plate that did not work was there. They need a microwave
Stayed 3 nights in Jul 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reasonable pricing. Nice pool. Close albeit a bit of a steep walk to the caldera.
Stayed 2 nights in Jun 2023
Response from g.stathis on 23 Jun,2023
thank you very much for your review.

10/10 Excellent

Mackenzie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a 2 bed loft style room which was amazing! Loved the pool and how close it was to the 3 Bells of Fira. Friendly reception staff as well.
Stayed 2 nights in May 2023
Response from erato team on 1 Jun,2023
Thank you for your review we are glad that you enjoy the stay!Nice to meet you!

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Great place to stay!
Stayed 3 nights in May 2023
Response from Erato Apartments on 20 May,2023
Ευχαριστούμε πολύ για το σχόλιο σας

10/10 Excellent

Chuan-Lok

Liked: Cleanliness, room comfort
Value for money
Value for money place in Firastephani, only 5 mins away from Fira if you drive. Just rent a car at airport or ferry and see the whole of Santorini.
Stayed 3 nights in Oct 2022

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great budget option for 3 friends. Location was good, just a short (uphill) walk to Fira and a 15-20 min walk to the Fira bus station. It was a bit noisy as it was on a busy road. Room was clean and as expected. Pool was small but nice. Front desk staff was excellent: friendly and communicative. Would stay again if looking for a cheaper option
Stayed 4 nights in Jun 2022
Response from . on 23 Jun,2022
Thank you for your review we are glad that you enjoy the stay!Nice to meet you too

8/10 Good

Jas, Vancouver BC

Travelled with partner
Liked: Amenities
Nice and simple property. Kind of clean. View from the back is alright. Pictures were nicer. Staff was very friendly thought and they helped us out a lot.
Stayed 3 nights in Sep 2019

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from . on 29 Sept,2019
Dear Visitor, Thank you very much for taking the time to rate our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from . on 29 Sept,2019
Dear Visitor, Thank you very much for taking the time to rate our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great communication of check in and check out after hours, great value
Stayed 5 nights in Sep 2019
Response from . on 17 Sept,2019
Dear Visitor, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect between Thira, Imerovigli and Firostefani. Rooms were clean and good condition, only downside was no window in the bedroom for some fresh air, but there was a window in the living room. Also plumbing can smell a bit in the bathroom once you turn on the shower, but it does eventually subside.
Stayed 3 nights in Aug 2019

6/10 Okay

Lynn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel is overall in ok shape. Room is very basic, the room we stayed had sewer smell from kitchen sink drain. Talked to front desk, was told can't do much except to pour in some liquid. We could not use the kitchen, had to cover all the openings to drainage. Apparently tap water is not safe to drink in the area, we had to buy and carry large bottles of drinking water to the hotel. There isn't a close place to buy water either. Overall the stay was not so pleasant. Location is about 30mins walk from Fira bus station, kind of far with up hill and very narrow roads at several places. Front desk was welcoming.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location a short walk from the main Fira square where everything is happening; food, entertainment, bus and taxi terminals etc. Staff was SUPER friendly and Very helpful. The room was fantastic with a great view.
Stayed 3 nights in Aug 2019
Response from . on 8 Sept,2019
Dear Visitor, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent standard throughout. Excellent service. Thank you.
Stayed 7 nights in Aug 2019
Response from . on 4 Sept,2019
Dear Visitor, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019
Response from . on 4 Sept,2019
Dear Visitor, Thank you very much for taking the time to rate . We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
I was travelling with my brother and we needed separate beds/rooms and this was perfect! We had our own space and the price was appropriate. The pool was super clean and cool with shade. The rooms have air conditioning and are super clean - cleaned daily! The front staff were super helpful and friendly. They really want you to have a great stay. The hotel is a short 5-10 minute walk to Firostefani and Fira where it is busy and loud. It was much quieter a short walk away. We had an awesome stay!
Stayed 5 nights in Aug 2019
Response from . on 22 Aug,2019
Dear Visitor, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019
Response from . on 17 Aug,2019
Dear Visitor, Thank you very much for taking the time to rate. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
The hotel does not change the sheets and coverts for beds, as I found blood in the covert of my single bed. In addition, the bed are in bad conditions as the leg of one of the two single was broken. We wait for 30-45 minute at 11pm for the bed to be repaired. It was a nightmare, people were not friendly to solve the issue and did not give any compensation, not even an apology. I do not recommend to book this apartment, they do not offer a service For the price you pay.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 7 nights in Jul 2019
Response from . on 19 Jul,2019
Thank you for your review!

10/10 Excellent

Vassilios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from . on 17 Jul,2019
Dear Visitor, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was huge and had a mezzanine floor with the bed on, giving plenty of room. The small kitchen was useful for preparing breakfasts and the staff kept the room immaculate. Access to the town was only 3 minutes away (but was up a hill!).
Stayed 7 nights in Jul 2019
Response from . on 17 Jul,2019
Dear Visitor, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erato apartment is a a bit far from the main center of Fira. The santorini sun can make it hard to make the uphill walk to the hotel. The room itself was quite clean and comfortable. Looking back I would have rather chosen a hotel in either Fira or Oia.
Stayed 2 nights in Jul 2019
Response from . on 19 Jul,2019
Dear Visitor,, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests! As for the distance we are located near to Fira less than a kilometer so walking is around 15 minutes but there are public buses also and the bus stop is located 300 meters from the property.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
We were in santorini for four days and booked at the erato. Very easy to find. The room was very clean with an ocean view and right beside the pool. The staff was very friendly and helpful helping us get a atv delivered to our door and booking tranfers to the airport and back. Location was convenient being just a 15 minute stroll into fira. We had a wonderful time and would stay there again.
Stayed 4 nights in Jun 2019
Response from . on 2 Jul,2019
Dear Matthew, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from . on 30 Jun,2019
Dear Visitor, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and Helpful staff. Good location- not as busy to Fira but 7mins walk to Caldera View. 15mins walk to Fira and 20-25mins walk to Imerovigril
Stayed 5 nights in Jun 2019
Response from . on 16 Jun,2019
Dear Visitor, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made all the difference, they were so helpful and and friendly. The apartment complex for spotlessly clean. Also having your towels changed and bed made everyday was a real luxury. The location of the apartment is very good and it's just a short walk to thira. it is great to have such a nice pool available. It is 2.4metres deep The Sauna is new and a great extra facility.to sooth sore muscles after walking all the hills in Thira. It costs 10euro extra to use
Stayed 6 nights in Jun 2019
Response from . on 14 Jun,2019
Dear Visitor, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

2/10 Terrible

Woodpro

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This place is dangerous and two or our three rooms smelled of sewer gas. We stayed only one bight because it was totally useless for our stay in Santorini. The owner would NOT REFUND ANY OF OUR MONEY even when asked by Expedia. The dangerous conditions come from being on a very busy road with no parking or unloading areas. We personally almost saw a small child get run over walking up to the place. . I wouldn’t recommend this place to my worst enemy!
Stayed 7 nights in May 2019

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, helpful staff
We enjoyed our stay at the Erato Apartments. Our room was nice and they had left us complimentary snacks. Our room was very close to the road, so it was loud when cars drove by, but being from the city it didn’t really bother us. Hotel staff was helpful in arranging transfers to and from the port/airport and navigating us around the island.
Stayed 3 nights in May 2019
Response from . on 29 May,2019
Dear Visitor, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are very helpful,smiling always kind
Stayed 3 nights in May 2019
Response from . on 29 May,2019
Dear Visitor, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (10 min walk from main town), clean and friendly staff! Would definitely stay again.
Stayed 6 nights in May 2019
Response from . on 29 May,2019
Dear Visitor, Thank you very much for taking the time to rate & review our hotel. We always try to provide you with the best service possible, especially when it comes to loyal returning guests!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Misinformation from front desk. Difficulty with holding onto luggage after check out before flight
Stayed 2 nights in May 2019

8/10 Good

CINTHYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

July, SH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, nice view, and 15 walking distance to Fira.
Stayed 3 nights in Oct 2018

2/10 Terrible

Gary, Athens

Liked: Cleanliness
Disliked: Staff & service
Organized with them for transfer from Port to hotel but it did not happen ,rang them to be told the car had an accedent and to find our own way there and when we arrived they did not ask / comment or even offer an opology.
Stayed 3 nights in Oct 2018

8/10 Good

Leland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service.
Manager was very helpful and kind. The rooms were adequate and had good air conditioners, clean rooms and a small kitchenette. Don’t worry there’s even a wine opener there!
Stayed 2 nights in Sep 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location location location
excellent location clean rooms good service at hotel great price
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Good hotel within walking distance to caldera
Erato Apartments is a good hotel at a moderate price for Santorini. The room was clean and spacious, but we spent more time exploring the island than we did in the hotel. This is a good option if you are looking for a relatively budget-friendly hotel away from the hustle and bustle of Fira. It is about 6-7 minute walk to the Firostefani bus stop and the beautiful caldera views without the high price tag of staying right on the caldera.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A middle of the road hotel...nothing too special, but clean and conveniently located.
Stayed 3 nights in Sep 2018

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a beautiful room with an amazing view of the sun rise. Its within a 5 min walk to the center of Fira. The room was clean and extremely spatious. Tonia at the front desk was amazing, polite and very helpful with recommendations and booking tramsport. The cleaning staff also did an excellent job. I would stay here again.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

10/10 Excellent

Jean

A good choice for Santorini
Clean and efficient place to stay away from the crowds and high prices of the caldera -you can visit there and take pictures! Easy walk into Fira and close to bus stop if you want to visi Oia. Basic kitchen items for breakfast/lunch, no coffee maker. Pool is a nice option.
Stayed 6 nights in Aug 2018

10/10 Excellent

chlouei, California

Love the view
Nice view clean place safe near to bus like 15mins walk from airport u could take by bus to fira and walk from bus station to hotel ..or pat 10euro for private bus per person or take public bus 2.30europer person to fira this located at firostefani hotel..
Stayed 4 nights in Aug 2018

10/10 Excellent

Emma, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Rooms are modern and comftable. Walking distance to most things such as the bus stop and main area. Pretty good value for money compared to other accomodation in Santorini. The pool is also really good and bigger then we expected.
Stayed 2 nights in Jun 2018

6/10 Okay

Bob, Fira

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On a busy road and plumbing is old
Did not live up to the photo and parcore video. The stAff was great but 15 minute walk to town along busy roads with cars wizzing by in the hot sun. Oh and you can’t flush toilet paper. Needs to go in the garbage can.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean apartments on arrival and cleaned daily to a great standard. Pool was lovely for a bit of quiet time and great location for going out in the evening or down to the bus station to jump on a bus and see the island cheaply. A fair amount of walking required to get down to Fira but worth it. Would highly recommend.
Stayed 10 nights in Jun 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value.
Lovely clean room. Air con and nice view. On quite a main road, great for getting around but can be a little noisy in the day, but great as a base. Staff could not have been more helpful, overall, great value for money.
Stayed 7 nights in May 2018

6/10 Okay

amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Adequate room
Room was alright, clean and comfortable beds, however you could hear noise from neighboring rooms. The location was not good, could not get a taxi from the hotel but only a 15min walk to Fira. The walk seemed unsafe to do at night but was alright during the day. There isn’t anyone to take your luggage for you so it needs to be carried down around 20 steps to get to the room which is quite difficult The pool area was beautiful, as was the view. Water wasn’t included and though there was a full kitchen no tea/coffee was provided
Stayed 2 nights in May 2018