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Hyatt Regency Phuket Resort

Photo gallery for Hyatt Regency Phuket Resort

Primary image
Beach nearby
Beach nearby
Beach nearby
Outdoor pool, free pool cabanas, pool umbrellas

Overview of Hyatt Regency Phuket Resort

Hyatt Regency Phuket Resort

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
16/12 Moo 6, Kamala, Phuket, 83150

Explore the area

  • Popular LocationKamala Beach17 min walk
  • Popular LocationKaron Beach36 min drive
  • Popular LocationKata Beach44 min drive
  • AirportPhuket (HKT-Phuket Intl.)56 min drive

Choose dates to view prices

About this area

Kamala

Located in Kamala, Hyatt Regency Phuket Resort is in a rural area and near the beach. Shoppers can check out Bangla Road, while everyone can enjoy the natural beauty of Kamala Beach and Patong Beach. Travelling with kids? Consider Blue Tree, or check out an event or a game at Bangla Boxing Stadium. Looking to get your feet wet? Jet skiing, kayaking and scuba diving adventures can be found near the property.

What's nearby

  • Kamala Beach - 17 min walk
  • Tsunami Memorial - 3 min drive
  • Yae Beach - 8 min drive
  • Karon Beach - 36 min drive
  • Kata Beach - 44 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 56 min drive

About this property

Hyatt Regency Phuket Resort

5-star beach resort with a full-service spa
Catch some rays at the nearby beach or spend the day relaxing at Hyatt Regency Phuket Resort's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Hyatt Regency Phuket Resort offers 201 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. 40-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Nahm Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Languages spoken

Arabic, Chinese (Mandarin), English, Farsi, German, Hindi, Italian, Japanese, Russian, Thai, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: THB 766 for adults and THB 383 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Pool House Kitchen
  • Mizu
  • One 80ยฐ

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • No lifts
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space (2325 square feet)
  • Meeting rooms - 6

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 766 for adults and THB 383 for children (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hyatt Phuket Resort
Hyatt Regency Phuket
Hyatt Regency Phuket Resort
Hyatt Regency Resort Phuket
Hyatt Resort Phuket
Phuket Hyatt
Phuket Hyatt Regency
Phuket Regency Hyatt
Regency Hyatt Phuket
Regency Phuket
Hyatt Regency Phuket Resort Kamala
Hyatt Regency Phuket Kamala

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 17 out of 25 reviews
5 - Excellent 68%
Rating 4 - Good. 6 out of 25 reviews
4 - Good 24%
Rating 3 - Okay. 2 out of 25 reviews
3 - Okay 8%
Rating 2 - Poor. 0 out of 25 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 25 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should include authentic Thai food.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a gem. The pool is exceptionally large and therefore never felt crowded. Plenty of private areas around the pool. Had a family room which was beautiful. Two bedrooms, walk in wardrobe, huge bathroom, balcony and plunge pool. Family rooms set lower in the hillside. Other rooms were much higher up the hillside and needed a buggy to ferry to and from unless you're up for a walk. Used gym most days as air conditioned and no one else was using. Plenty of equipment to choose from. Food was good but lacked variety. Lunch, dinner and room service all had the same menu for all 8 days. Encouraged us to eat out, which was much cheaper and really good quality. The beach is a snorkeling beach not a sandy swimming beach but there is lots to see whilst snorkeling on the corals. Kamala beach is 5 min away by taxi. The real test of a hotel is what they so when things go wrong. Happy to say that when we had to wait 45 minutes to get our drinks after ordering food that never came, the duty manager Jay stepped in and sorted. Excellent customer service. Finally all the staff were exceptionally friendly and genuinely wanted to help you. Overall, loved it and recommend this place.
Stayed 8 nights in Apr 2022

3/5 Okay

Stayed 1 night in Mar 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing holiday for a family of 4!
We had a wonderful stay at Hyatt Phuket. 1) The resort: beautiful main area around the big pool, ocean view, kids' playground & kids' club, leisure area, restaurants, everything is in the same place which is convenient. 2) The room: we had a 2 bedroom with ocean bunk beds. The room offers a lot of space, kids loved their big bedroom. Beddings were very comfortable. The view is on the garden with the ocean being far away. 3) Activities: not all the activities listed on their website are available, do check. We tried snorkelling once but the visibility was too poor. Kids loved the kids' club & playground. The fitness is well equipped. The massage at the spa were great! The beach is small, not suitable for small kids swimming due to the coral rocks (better to go to some other beaches near by). But you can walk on a trail into the sea which is nice. 4) Location: nothing by walking distance, need to take a taxi. 5) Restaurant: very nice breakfast with beautiful views as the restaurant is a bit higher up the stairs. Good lunch/dinner/cocktails too with happy hour. 6) Service: although we had some issues during the stay (Ac not working, slow service at restaurant etc), the staff was always very kind, trying to arrange and solve issues. That made our stay overall a really nice one. We all enjoyed a fantastic holiday and I'd recommend this hotel.
Stayed 6 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room I got but I am disappointed with the event coordinator he did not help my booking process, abandoned me at the last minute I almost missed the wedding and he never called back to follow with me. I expect better costumer service than this from Hyatt
Stayed 6 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Unbelievably friendly and helpful staff. Best experience I have ever had at a hotel. I highly recommend Hyatt Regency, Kamala Beach to everyone.
Stayed 25 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best customer service unbelievable view ๐Ÿ˜„
Amazing Hotel and best customer service
Stayed 2 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2021