I chose this hotel based on location. It is very close to the bus stop for the KTel bus to/from the port. It is a 20 minute walk into Fira.
Before our arrival, the hotel promptly answered my questions through email. We arrived too early for check-in so the hotel stored our bags. The room was clean. The beds were comfortable. The AC worked well. The fridge worked, but the freezer did not freeze our water overnight.
The hotel staff was very friendly. Check-in was quick and easy. There was plenty of parking at the hotel. There is a laundromat within walking distance that charges 15 Euro! per load.
We had a nice sized porch to sit on for eating or relaxing. We had our own food so we chose not to pay extra for the hotel breakfast.
Here are my complaints: The WiFi was very SLOW. The bathroom smelled very musty. It could use a cleaning with bleach to get rid of the smell. The hotel was nice to lend us beach/pool towels but you only get one per person per stay. If you stay a long time and need new towels, you have to pay for them.
However, if I came back to Santorini, I would choose this hotel again. The price was right for the location and level of service.