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Reviews of B&B HOTEL Grenoble Centre Alpexpo

2 out of 5
B&B HOTEL Grenoble Centre Alpexpo
31 Avenue de l'Europe, proche Patinoire, Grenoble, Isere

Reviews

8.2

Very good

Rating 10 - Excellent. 115 out of 384 reviews" "
Rating 8 - Good. 187 out of 384 reviews" "
Rating 6 - Okay. 58 out of 384 reviews" "
Rating 4 - Poor. 16 out of 384 reviews" "
Rating 2 - Terrible. 8 out of 384 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from La réception on 19 Oct,2023
Bonjour Sabine,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Alpexpo Grenoble lors d'un prochain séjour La RéceptionB&B Grenoble Centre Alpexpo

10/10 Excellent

Ian

Stayed 1 night in Sep 2023
Response from La réception on 19 Oct,2023
Chère Madame, Cher monsieur,Nous vous remercions pour votre avis positif.Nous en prenons bonne note et espérons vous revoir prochainement dans notre établissement. La RéceptionB&B Grenoble Centre Alpexpo

2/10 Terrible

Robert

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Nightmare.
This is the worse Experience I have ever been through. After seventy years and having been in simply over a thousand hotels have never experienced what myself and son had to at this one. I will be wrintng to hotels.com on my return home this Thursday 23 June 2022.
Stayed 1 night in Jun 2022

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
November visit!
Great location for us. Clean, updated room. Good service at front desk. Very walkable for sights and restaurants.
Stayed 5 nights in Nov 2021
Response from La réception on 19 Dec,2021
Hello Thanks a lot for your review. Have a good day and we hope that you will come back to our hotel Best regard

8/10 Good

GenevaGinger, Geneva, Switzerland

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We booked for one night and really just needed the room to sleep. The location was okay and the room was clean. The gentleman who checked us in was perfectly friendly and helpful, though when we asked if there was more parking nearby (as the small lot was full), he suggested we just park in the fire lane or handicapped space, as no one else was expected to come in that evening. Naturally, we did not do that, but instead waited for someone else to leave (about an hour later) so we could park in a normal place. My only comment about the room itself was it was WAY too hot and we couldn't turn down the heat, so we slept with the window a bit open to let in the cool February air and just dealt with the street noise.
Stayed 1 night in Feb 2020
Response from . on 4 Mar,2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Réception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality for the price
Very nice helpful receptionists. Great location. Clean room. Only, wi-fi was very spotty. Good quality for the price, though.
Stayed 1 night in Dec 2019
Response from La Réception on 17 Dec,2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Réception

6/10 Okay

George

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not a good experience this time
This was my third stay here for events at the nearby Polesud. Past trips were decent, with no complaints, but this time the broken (?) air conditioning was a big problem. There was no heating or cooling in the entire hotel and the place was just unbearably hot. Had to keep the windows full open to cool off the room. There are no screens on the windows, so this lets bugs in. The hotel is across the street from a major tram and bus stop (which is convenient) but led to a lot of noise all night with the windows open.
Stayed 1 night in Oct 2019
Response from Reception on 5 Nov,2019
Hello, Thank you for your review. We're sorry that you had problems with the AC. We solved it just before the week-end (blow up valve leading to too much heat). The heater/AC isn't reversible and as we are in November, it's only heating. Did you told it to the reception ? So long, we expect to see you again. Best regards

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2019
Response from Reception on 31 Jul,2019
Hello, Thank you for your review. It would be a pleasure to welcome you again. best regards

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Spartan hotel convenient to PoleSud Arena
This hotel is conveniently located near the PoleSud arena, which is its main value. You get a Spartan room at an economical price, and that's about it. It is easy to reach, with a tram stop a few hundred yards away. There is a mid-sized shopping mall across the street. The available breakfast is decent, at a reasonable cost. There are no other amenities at the hotel. There are vending machines in the lobby but they do not accept paper currency, and the front desk does not make change. The rooms consist of a bed, a small table, one modest chair, and a small desk built into the wall. There is a small place to hang cloths. There is no phone, no refrigerator, no coffee machine, etc., but there was a LCD TV. The hotel was full during my stay and I ended up in a room with a bathroom for the disabled. The bathroom floor seemed a bit dirty to me, but the fixtures were otherwise clean. There was a liquid soap dispenser on the wall near the shower, which was out of reach when you where at the sink. Other than the arena and the mall there isn't much to do in the area, but the nearby metro allows you easy access to elsewhere in the city. If a hotel is just a place to sleep, and you need to be in this area, this is an OK choice. But just OK.
Stayed 5 nights in Nov 2018
Response from la réception on 10 Dec,2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, La Réception

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Suited us
This hotel was a stopover for us at the end of a very long drag from Calais and in preparation for going over the Franch/Italian alps the next day. Once we hadworked out the entrance to the hotel we found the an on the desk to be pretty friendly and he was able to guide us to everything we needed. We were able to park right outside at no extra cost which was a great bonus. The room itself was all we needed being clean and quiet and we were quite happy with it. We paid for a breakfast and found this a little disappointing in that not much was left and there didn't appear to be anyone around to help us with this. Other than that there were no complaints and this was perfectly OK for our needs.
Stayed 1 night in Jul 2018
Response from reception on 8 Aug,2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Réception

4/10 Poor

Shane

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Lauranne on 22 Jun,2018
Bonjour Nous vous remercions d'avoir pris le temps d'exprimer votre avis. Nous regrettons sincèrement que votre expérience à l’hôtel n’ait pas été à la hauteur de vos attentes malgré tout le soin apporté pour que les séjours de nos clients se déroulent au mieux. Toute l’équipe sera ravie de vous accueillir de nouveau dans l’espoir d’améliorer votre jugement. La Réception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
France Trip
Everything was as expected, good. Would stay there again.
Stayed 1 night in Jun 2018
Response from Lauranne on 22 Jun,2018
Bonjour, Nous vous remercions de cette excellente note preuve de votre satisfaction. Cordialement,

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value.
Great value, located opposite main tram and bus station into the city. Free parking, friendly staff.
Stayed 1 night in Jun 2018
Response from Lauranne on 19 Jun,2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Réception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late a check-in
Checked in 1AM, and checked out by 10AM. Decked was manned all hours.
Response from Lauranne on 11 May,2018
Bonjour, En effet, le cehck in s'effectue à 12h jusqu'au lendemain matin 12h. Cordialement,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for your money
This is a good value for your money. I don’t need a lot of fancy amenities; I just wanted a comfortable, safe place to sleep with free parking that is affordable. And this place fit the bill. It provides the bare essentials but not much else, but I was fine with that. Reception was good and the view of the mountains from the room was beautiful. Parking was easy and convenient. I would stay here again.
Stayed 2 nights in Mar 2018
Response from Lauranne on 20 Mar,2018
Dear Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Réception

10/10 Excellent

Luke, Montreal

Liked: Cleanliness, property conditions & facilities, room comfort
Far from downtown, but train was close
Good place to stay, very clean, breakfast ok, staff very helpfull
Stayed 2 nights in Jul 2017

8/10 Good

Sabbah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2017

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hon Fai, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
room is clean and comfortable, cost competitive, staffs are friendly quiet and convenient

6/10 Okay

Verified traveller

Ok budget hotel
Hotel was ok, really close to a tram station and a shopping mall and a big supermarket. theres also an ice skating rink right next to the hotel

6/10 Okay

Verified traveller

Budget hotel near a shopping mall and ice skating
As you can see from the rating, this is a budget hotel for a quick get away, not a luxury one. The service was ok. The good thing is that its just seconds from a tram stop which takes you to the main train station in 20 minutes and right next to a shopping mall and a huge super market (carrefour). Theres also an ice skating rink next to the hotel.

8/10 Good

Jacky, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation close to Grenoble town
Comfortable accommodation for a short break to Grenoble. It is a convenient short walk to the tram network serving the town of Grenoble. Only stayed for one night on a driving trip around the Alps. The staff member we saw on arrival was pleasant and helpful, offering advice on the tram network.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great, comfortable rooms, nice service, 24hour!
I stayed one night and didn't get to take advantage of breakfast or other things, but felt safe and very comfortable. The hotel is convenient to a main road, but still took me a while to find (so make sure to get GPS or clear directions). I also ended up on another B&B in Grenoble following street signs. Parking is very, very small. I got the last 'spot', and not sure I'd have a place to park around there otherwise. I arrived very late, and the good thing is they're always there. I passed a very ugly area of Grenoble to get there by car, so I highly recommend against walking there. Very good vending machines for coffee/other things if you're hungry. Workers are very nice, but don't expect much advice about where to go, or directions where to get places.

10/10 Excellent

thierry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La personne à la réception le jour de notre arrivée a été particulièrement professionnel et très aidante
Stayed 1 night in Apr 2024
Response from La réception on 24 Apr,2024
Bonjour ThierryNous vous remercions pour ce retour positif qui nous enchante.En espérant vous revoir pour un futur séjourCordialement

10/10 Excellent

Jean michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour professionnel
Très bon sejour professionnel. Propre. Et bel accueil
Stayed 1 night in Jan 2024
Response from La réception on 13 Feb,2024
Merci pour vos compliments Jean-Michel. Au plaisir de vous revoir.Cordialement,

10/10 Excellent

YASSINE

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from La réception on 13 Feb,2024
Merci pour votre notation Yassine. Au plaisir de vous revoir.Cordialement,

6/10 Okay

Jean-Philippe

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from La réception on 21 Jan,2024
Bonjour Jean Philippe,Nous vous remercions pour votre retour bien que vous n'ayez pas été entièrement satisfait.En espérant vous revoir malgré tout.Cordialement

8/10 Good

AURELIE

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from La réception on 21 Jan,2024
Bonjour Aurélie,Nous vous remercions pour ce retour positif.En espérant vous revoir prochainement.Cordialement

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from La réception on 12 Jan,2024
Bonjour Aline,Nous vous remercions pour ce retour positif.En espérant vous revoir pour un prochain séjour.Cordialement

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from La réception on 21 Jan,2024
Bonjour Aline,Nous vous remercions pour votre retour excellent.En espérant vous revoir pour un prochain séjour.Cordialement

10/10 Excellent

nathalie

Stayed 1 night in Dec 2023
Response from La réception on 2 Jan,2024
Bonjour Nathalie,Nous vous remercions pour cette très bonne note.En vous souhaitant une très bonne année et peut être à bientôt.Cordialement

6/10 Okay

Confiante

Stayed 1 night in Dec 2023
Response from La réception on 2 Jan,2024
Bonjour Confiante,Nous vous remercions pour votre retour et tacherons de nous améliorer à l'avenir.Cordialement

10/10 Excellent

Jean Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sejour
Stayed 2 nights in Dec 2023
Response from La réception on 2 Jan,2024
Bonjour Jean Mary,Nous vous remercions pour cette excellente note et vous souhaitons par la même une très bonne année 2024.En espérant vous revoir pour un prochain séjourCordialement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour convenable, l'ensemble propre. Le pain du petit déjeuner était rassis, dommage !!
Stayed 1 night in Dec 2023
Response from La réception on 2 Jan,2024
Bonjour,Nous prenons note de votre remarque et ferons un point avec notre boulanger pour contrer ce problème.En vous souhaitant une très bonne année 2024Cordialement

10/10 Excellent

Corinne

Stayed 1 night in Dec 2023
Response from La réception on 2 Jan,2024
Bonjour Corinne,Nous vous remercions pour cette très bonne note et vous souhaitons une excellente année 2024Cordialement

6/10 Okay

Florence

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from La réception on 2 Jan,2024
Bonjour Florence,Nous vous remercions pour votre retour.Nous tacherons de faire mieux.En espérant vous revoir pour un prochain séjourCordialement

6/10 Okay

Anna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
De découvertes + en découvertes -
Un séjour pour une détente familiale. Toutes à pieds. Chambre non opprationelle à l' arrivée.------------PMR----------- Geste d'un bon café très apprécié en vue de l' attente menage, réception disponible pour questions, novices aux Hôtels Amabilité, gentillesse, rassurante, respectueuse du peronnel, mention spéciale pour la personne du petit déjeuner++++. Malheureusement de découvertes en découvertes : - Toilette Public Hors Service. - Serviette de bains insuffisantes et sorties de bain( une serviette de bain seulement) - Salle de Douche :eau sol abondante. - Difficultés pour stabiliser une aire ambiante agréable en hiver. - Une chaise de table sûr assise bois gouttes de sang!!!! Vue par la réception, -PMR -montée autre chaîne seule !? - Oubli de nous dire la chambre est vacante. - Table à déjeuner, tâche de brûlure bouilloire exemple (cercle marron foncé) - Ascenseur montée/ descente Bouge++ (Situation dans ce désagrément : rassurer une personne se tenant aux parois*2, attendant que celle-ci arrive à son étage ??!!) - Pour clôturer surprise exio gêne,cet rempulsant : larve d'un insecte rampant dans le lit !!!!!!!!!!!!! -Magnifique vue. -Gard de nuit, ouvert, à l' écoute, disponible, agréable.+++ - Chambre bonne acoustique, sécurité porte d' entrée.
Stayed 1 night in Dec 2023
Response from La réception on 12 Jan,2024
Bonjour AnnaNous vous remercions pour ce retour.Vos remarques ont bien été prise en compte et ferons l'objet d'une réunion pour éviter que les désagréments subis ne se reproduisent?CordialementCordialement

8/10 Good

jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Séverine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement parfait, calme et propre ! Parfait
Stayed 1 night in Nov 2023
Response from La réception on 12 Jan,2024
Bonjour Severine,Nous vous remercions pour ce retour positif.En espérant vous revoir pour un prochain séjour.Cordialement

2/10 Terrible

Christophe

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Très mauvais établissement Site mensonger 29 places de parking pour 129 chambres !!!! Garé à 10 minutes à pied !!! Honteux
Stayed 1 night in Nov 2023
Response from La réception on 2 Jan,2024
Bonjour Christophe,Nous prenons note de votre remarque.Toutefois, notez que nous avons effectivement un parking à place limitée et qu'une solution GRATUITE est disponible à proximité.La conception du bâtiment et de ses environnements n'est pas du ressort de l'hôtel, bien évidemment.Nous composons avec cette composition en milieu urbain.Cordialement

8/10 Good

Aziza

Stayed 1 night in Nov 2023
Response from La réception on 27 Nov,2023
Bonjour Aziza.Merci de votre retour,Cordialement,La réception

10/10 Excellent

FABIO

Stayed 1 night in Nov 2023
Response from La réception on 27 Nov,2023
Bonjour Fabio,Merci de votre retour suite à la nuit passé dans l'établissement. Au plaisir de vous revoir.Cordialement,

10/10 Excellent

Fabienne

Stayed 1 night in Nov 2023
Response from La réception on 27 Nov,2023
Bonjour Fabienne,Merci grandement pour votre avis favorable.Au plaisir de vous revoir.Cordialement,

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from La réception on 27 Nov,2023
Bonjour Jorge,Merci de votre retour.En esperant vous revoir.Cordialement,

10/10 Excellent

Virginie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel pratique pour ce que j'avais a faire sur Grenoble ce week-end là. Rien a dire sur la propreté et personnel souriant ! Bien desservi aux alentours
Stayed 1 night in Oct 2023
Response from la réception on 2 Nov,2023
Bonjour, VirgineNous sommes ravis que vous ayez apprécié votre séjour au B&B HOTEL Grenoble Centre Alpexpo. La satisfaction de nos clients est notre priorité et c'est toujours un réel plaisir de lire des remarques encourageantes comme les vôtres. Toute l'équipe espère avoir l'opportunité de vous accueillir prochainement ! La RéceptionB&B Grenoble Centre Alpexpo

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from La réception on 27 Nov,2023
Bonjour Nicolas,Merci de votre retour positif.Au plaisir de vous revoir.Cordialement,

10/10 Excellent

Isabelle et Jacques

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proximité de Alpexpo. Tram très proche.
Stayed 1 night in Oct 2023
Response from La réception on 19 Oct,2023
Bonjour Madame, Monsieur, Nous sommes ravis que vous ayez apprécié votre séjour. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour. La RéceptionB&B Grenoble Centre Alpexpo

10/10 Excellent

jean francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien accueilli Bon séjour deux nuits a dormir comme un bébé Petit déjeuner simple a volonté
Stayed 2 nights in Oct 2023
Response from La réception on 19 Oct,2023
Bonjour Jean François, Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour. Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes.A très bientôt ! La RéceptionB&B Grenoble Centre Alpexpo

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from La réception on 19 Oct,2023
Bonjour, Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Grenoble Alpexpo lors d'un prochain séjour. La RéceptionB&B Grenoble Centre Alpexpo

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from La réception on 19 Oct,2023
Bonjour Valérie, Nous sommes ravis que vous ayez apprécié votre séjour. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour La RéceptionB&B Grenoble Centre Alpexpo