Outdoor banquet area
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Reviews of Casa Tlaquepaque

3.5 out of 5
Casa Tlaquepaque
Juarez 427, Tlaquepaque, Guadalajara, JAL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 35 out of 58 reviews" "
Rating 8 - Good. 18 out of 58 reviews" "
Rating 6 - Okay. 4 out of 58 reviews" "
Rating 4 - Poor. 1 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Larry, WINDSOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. This is a family business. It has beautiful, tradional areas. They make you feel realy welcoome. And they are extremely kind and helful people. Highly recoommed. This is not a Marriott or Hilton, but a vety personal and familt style of accommodation. Highky recomment it.
Stayed 4 nights in Oct 2023
Response from alex y lorena on 4 Nov,2023
Gracias Larry y Reginaldo por elegir nuestro hotel para hospedarse, nos encanto conocerlos y atenderlos , esperamos verlos muy pronto !!!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Sharlene

Travelled with partner
Liked: Cleanliness, staff & service
Quiet yet dated property. Breakfast was lovely and the owners were wonderful people. Very helpful.
Stayed 1 night in Mar 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We hit the jackpot
This is a beautiful and comfortable place to spend a few days. Breakfast was excellent. Shower and bed were excellent. Location is a convenient street in Tlaquepaque. We went into Guadalajara and to Tonala by bus; the stop is on the corner. The bus is an adventure, but you don't need to use it. The family that runs the BnB was super-helpful! Yes by all means if you're staying in Tlaquepaque.
Stayed 4 nights in Mar 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
We had a wonderful stay at this lovely, art filled hotel. The room was spacious and comfortable, with a large terrace. The host/owners were helpful and gracious, ready to answer any questions. Looking forward to staying there again on our next visit to Tlaquepaque.
Stayed 7 nights in Mar 2023
Response from Lorena y Alejandro Sanchez on 10 Mar,2023
Gracias Jane por tu comentario, un placer conocerlos, esperamos verlos pronto, Saludos

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
AMAZING hotel, in fact the photo on this review is the exterior of the room I had. Breakfast daily was fresh cooked the staff is very friendly and the area is clean. This is a small hotel so it was not crowded also it is very secure the staff has to "buzz" you in even during the day. Close to the main plaza area only about 6 blocks and lots of nice shops in the area too.
Stayed 3 nights in Feb 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What cute ground and pool! The room and patio were unique. The husband and wife owners making breakfast were so cute. What a great entry to Tlaquepaque!

10/10 Excellent

John

Stayed 1 night in Nov 2022

10/10 Excellent

Analaura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and good customer service.
Stayed 1 night in Oct 2022
Response from Alejandro, Lorena y Alex. on 9 Oct,2022
Muchas gracias Ana Laura por su comentario, esperamos verlos nuevamente, excelente dia.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Hotel con sabor a Casa
Muy lindo el hotel boutique. Muy seguro dentro del hotel. Nuestro cuarto tenía un balcón en el cual tomamos un café y disfrutarlo. La cama muy cómoda y la regadera con bastante agua caliente. Todos los canales disponibles con cable. Nos fuimos caminando al centro de Tlaquepaque de tan cerca que está. El desayuno excelente y cocinada al momento de pedir. Muy rico. El servicio excelente y muy amable.
Stayed 1 night in Oct 2022
Response from Lorena Y Alex. on 9 Oct,2022
Un gusto haberlos tenido en el hotel, gracias por su comentario y esperamos saludosrlos nuevamente.Saludos

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff.
Stayed 1 night in Jul 2022
Response from Lorena y Alejandro Sanchez on 16 Jul,2022
muchas gracias por su comentario, apreciamos nos hayan elegido y esperamos verlos en otra ocasión, Saludos y excelente día.

10/10 Excellent

ErwinFrutos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, el desayuno de lo mejor, hot cakes con tocino y un huevo estrellado, cafe fresco, jugo de naranja natural recién exprimida, fruta recién picada papaya mango... wow
Stayed 1 night in Jul 2020
Response from lorena on 29 Jul,2020
hola, gracias Erwin, por tu comentario. es muy valioso para nosotros conocer la experiencia de nuestros huéspedes. Esperamos recibirlos nuevamente. Saludos

8/10 Good

Linda, Bucerías

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Loved the balcony with chairs and table. Gardens need some maintenance
Stayed 3 nights in Feb 2020
Response from lorena on 16 Jul,2022
Hola, gracias por su comentario lo agradecemos ya que n os ayuda a mejorar nuestras instalaciones, esperamos que en su proxima visita todo este bien.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience during my staying I love that place very good food and good service and the staff
Stayed 1 night in Feb 2020
Response from lorena on 16 Jul,2022
Hola, gracias por hospedarse en nuestro hotel, agradecemos su comentario y esperamos verlo pronto.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Sweet people, good food and comfortable room:)
Stayed 1 night in Feb 2020
Response from Alex on 16 Jul,2022
gracias Jennifer, agradecemos tu comentario. Saludos

8/10 Good

Greg, Lake Oconee, Ga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, Property is very homey and has a few secured parking spots on site. No bar, but they have a nice sitting area in their lobby and they accommodated us with glasses, ice, and a snack for our group of 6. And the breakfast is excellent! Walking distance to shops, dining and nightlife. The owners son speaks excellent english and provided good recommendations.
Stayed 3 nights in Feb 2020
Response from Alex on 20 Feb,2020
Thank you so much for your comment, we are glad that you enjoyed your time with us. hope to see you soon! regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Lorena on 26 Jun,2019
Hola, muchas GRACIAS por su comentario , esperamos verlo nuevamente. Saludos

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Very beautiful courtyard with art vision. Service is wonderful. A little suggestion is some people may not like the nightstand with a human skeleton light. Also I saw two cockroaches when I just power on the air conditioning device when they were coming out from it.
Stayed 3 nights in May 2019
Response from Alex on 29 May,2019
Thank you for your comments! they help us a lot to improve our service. We are sorry to hear about these issues, we already take actions to be better as hotel and make your next stay more pleasant. regards!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden is a beautiful oasis from the heat of the day, inviting pool and unique surroundings to relax in. The rooms with terraces are perfect. The staff was extrememly accommodating everyday in helping us plan our day trips. Breakfast was great, and more than we needed. Will return here and recommend to friends.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Bill, Nanaimo, bc, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family run small hotel. Lobby area very much like a home. Fab artwork throughout as well as an eclectic mix of ornamentation. Great breakfast. A short walk to the pedestrian street for tourists.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2018
Response from lorena on 30 Nov,2018
hola, gracias por tomarse el tiempo para escribir un comentario, agradecemos su estancia con nosotros.

10/10 Excellent

William, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location - very easy walk to lots of shopping/restaurants. Service was great. Nice free breakfast in the morning. It has a courtyard area that was good for evening relaxation.
Stayed 1 night in Nov 2018
Response from Lorena on 23 Nov,2018
Hello, thank you very much for your comment, we loved that you had a pleasant experience in our hotel, we hope to see you soon. regards

10/10 Excellent

Pepe, Santa Fe Springs, CA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal service by staff was very good, room was very comfortable and the patio, almost being home.
Stayed 9 nights in Jul 2018
Response from lorena on 15 Sept,2018
Gracias por su comentario, nos encanta recibir y atender a nuestros huespedes, esperamos que haya sido una buena experiencia. Saludos, vuelvan pronto !!!!

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2018
Response from lorena on 11 Apr,2018
Hola, Gracias por su comentario, nos alienta a seguir adelate, esperamos verlo nuevamente. Saludos

10/10 Excellent

Sandy, Scotts Valley, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 2 stays at the Galeria Casa Tlaquepaque Hotel
I have been very pleased both times with the friendliness and helpfulness of the Family members who own the Casa- the wife being the receptionist and greeter and the husband being the breakfast cook; also the son helping with booking a bus for our next adventure in Mexico(he being the one who knows English, the best) therefore is even more helpful with our poor knowledge of Spanish. They have many beautiful works of Mexican artistry throughout their Casa, pieces that were created many years ago, ones that you normally only see in museums. There are huge lush tropical plants growing around a lovely pool, one that I haven't used to swim in, but I'm sure it would be refreshing if I ever visited in the hotter months of the year. Also, it is a very quiet, tranquil place to stay in the heart of Tlaquepaque,within minutes of many lovely shops and restaurants.
Stayed 3 nights in Jan 2018
Response from Alexsan on 9 Feb,2018
Thank you very much for your comment! we are happy that you enjoyed your stay with us! we love to help our guests and we try our best to make you feel like home. Hope to see you soon! Regards!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
aMAZING HOTEL AND HOSPITALITY
To class A++++++
Stayed 3 nights in Dec 2017
Response from Alex on 9 Jan,2018
Hola, muchas gracias por su comentario , esperamos verlo nuevamente. Lorena Y Alejandro

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Sep 2017

8/10 Good

Raul

Liked: Staff & service, room comfort
I shall return!
Staff was excellent. Only complaint Breakfast window to short !!!!
Stayed 5 nights in Sep 2017
Hello, thank you very much for staying with us, we hope to see you again . See you soon. Regards

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Nice, small, but not very nicely located
THe location was not the best, four blocks from the main old town of Tlaquepaque. since it is managed by the owners, it is basically a house where you stay, breakfast served only at 8, so if you want to leave early no breakfast. you have to ring on the bell to enter the hotel and sometimes they take long to open the street door in a not very nice neighborhood. wifi service not available in rooms and rooms looked dark.
Response from administrador on 4 May,2017
Hello, we regret that your experience in our hotel has not been the best, we look forward to your next visit, be more pleasant, thank you for your comment, help us to improve. regards, thansk for your comment,

10/10 Excellent

Ben, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb.
I can't say enough good things about this place. Immaculately kept. Wonderfully friendly staff. Beautiful grounds. Tons of art. Delicious breakfast prepared each morning to your exact preference. Perfect location away from the noise, but about a 3 minute walk to the heart of Tlaquepaque. We can't wait to return.
Response from lorena y Alex on 4 May,2017
Hello, thank you very much for your excellent comment, that motivates us to continue improving in our hotel, we are waiting for you in a next visit to attend you with the best possible attention, thank you. regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice boutique hotel. Excellent location, only four blocks from restaurants and shopping in Tlaquepaque square.
Response from Alex on 4 May,2017
Hello, we are pleased to read your good comment, we hope to have them in a next ocasion.gracias. regards

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We only stayed 1 night on our return north but loved the overall ambience and the friendliness of the owners.

8/10 Good

Jose, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel next to a special spot
Very few places in Guadalajara will expose you to the folk, art, and true beauty of that region. Tlaquepaque is one of the places that will take back in time to the old Mexico, to the look and feel of what many of us are looking for when we visit this amazing country. But the experience is not complete if you stay at a modern hotel. Hotel Galleria Casa Tlaquepaque is a great choice to complete the experience. From the outside it looked like I made a bad choice but I was wrong. Inside, this place is just wonderful. Definitely a B&B like hotel. And with fast internet!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Absolutely delightful place. Looks like nothing from the street, but once inside, it is like little oasis in the middle of large city around it. the inner court yard had lot of greenery, fountain and many birds and butterflies, very peaceful, you really do not want to leave the place. But leave you should as the hotel is within 5 mins walking distance to a wonderful pedestrian-only area of Tlaquepaque with amazing restaurants, shops and galleries - a must see place. Breakfast was also amazing and plentiful. fruit, toast and jam and eggs any way you want it. No meal service at night, but not needed as many many restaurants are very close. They could make you drinks though, and margaritas were made with freshly cut limes form their own lime tree!
Response from Lorena Mora on 9 Nov,2016
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

8/10 Good

Byron, U.S.

Liked: Cleanliness, staff & service
Surprising little family hotel
Hotel is not much to look at from the outside. However, the family is wonderful and there is a lovely quiet courtyard in the back that is perfect to relax in. Really pretty. The rooms are clean and well maintained but dated in terms of decor. But again, they are clean. The surrounding area has some interesting sites. No restaurant but the breakfast in the morning has wonderful fresh fruit purchased from the market each morning. Cervaza is available if you ask the family. Recommend if you want a local feel near an interesting area for a good price and don't mind not having a lot of amenities and modern decor. Not for someone looking for an American style hotel.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
It was cozy and relaxing! Loved the balcony our room came with!

8/10 Good

ray, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
people are great. would be nice if they had a bar.

8/10 Good

Roger, Medicine Hat Ab Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Stay Here"
Have stayed in this area 4 times before and all is good. Safe neighborhood....close to town square w/ everything.Great hosts w/ great breakfast.Definitely recommendable.

10/10 Excellent

1st visit , C. Hephzibah, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Guadalajara
Loved it. Great location. Very clean. Comfortable beds. Great service!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Place
Good location to get to the heart of the town. Quaint with the right atmosphere for a relaxing weekend.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not hotels fault but it was hot while we where there and no AC in rooms. Second night was Santa Cruz festival with fire works all night. Two nights no sleep?

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️
Stayed 1 night in Dec 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, volvería sin dudarlo!!!
Stayed 1 night in Sep 2022
Response from Lorena y Alex on 18 Sept,2022
muchas gracias Jorge por su comentario, nos da gusto que hayan disfrutado nuestro hotel, esperamos verlos en otra ocasión, Saludos y excelente día.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento y amable, ambiente muy acogedor, desayuno delicioso
Stayed 2 nights in Jan 2020
Response from Lorena y Alejandro on 5 Jan,2020
buen dia, muchas gracias por hospedarse con nosotros y hacernos saber su comentario,esperamos verlo nuevamente, excelente Año 2020 Saludos

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el trato se siente uno como en casa
Stayed 2 nights in Mar 2019
Response from lorena on 13 May,2019
Muchas gracias por su comentario, esperamos verlo pronto. Saludos

10/10 Excellent

Carlos, Tlayacapan Morelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cálida y eficiente recepción y trato durante nuestra estancia. El desayuno particularmente bueno.
Stayed 2 nights in Nov 2018
Response from lorena on 21 Nov,2018
Hola, muchas gracias por su comentario, agradecemos su tiempo de estancia con nosotros, esperamos verlo pronto

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Decepcionante estancia
El costo demasiado excesivo para lo que ofrecieron en sus instalaciones: sucias, muy viejas, incómodas (llovió y se metió el agua, pudiendo haber dañado las maletas, si no me doy cuenta). Desayuno bien, pero el mismo todos los días. Lejos del centro... No lo recomiendo ni regresaría.
Stayed 2 nights in Jun 2018
Response from lorena on 25 Jun,2018
Lamentamos su mala experiencia en nuestro hotel. Agradecemos su comentario, ya que nos sirve para mejorar nuestras instalaciones y nuestro servicio. Saludos y excelente dia

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2018
Response from Alex on 15 Apr,2018
gracias por tomar su tiempo y escribir su comentario lamentramos si su estancia no fue del todo placentera, nos esforzaremos en su siguiente visita. Saludos