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The Memory at On On Hotel

3.0 star property
Hotel connected to a shopping centre in Phuket with a 24-hour front desk

Choose dates to view prices

Photo gallery for The Memory at On On Hotel

Building design
Interior
Free minibar, in-room safe, desk, blackout curtains
Lobby
Free minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Free minibar, in-room safe, desk, blackout curtains

Superior Room

Highlights

Air conditioning
Fridge
Free minibar items
HDTV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
HDTV
Blackout curtains
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000

What's nearby

  • Phuket Weekend Market - 3 min walk - 0.3 km
  • Jui Tui Shrine - 7 min walk - 0.6 km
  • Limelight Avenue Phuket - 10 min walk - 0.9 km
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park - 17 min walk - 1.5 km
  • Vachira Phuket Hospital - 19 min walk - 1.6 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 50 min drive

Restaurants

  • ‪ตู้กับข้าว - ‬1 min walk
  • ‪Anfield Cafe - ‬1 min walk
  • ‪คุณจี๊ดยอดผัก - ‬2 min walk
  • ‪นิดา ก๋วยเตี๋ยวเรือ 19฿ - ‬1 min walk
  • ‪Café Amazon - ‬1 min walk

About this property

The Memory at On On Hotel

Hotel near Phuket Weekend Market
Close to Patong Go-Kart Speedway and Phuket Offroad Fun Park, The Memory at On On Hotel provides amenities, such as an airport shuttle and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A round-trip airport shuttle (surcharge), tour/ticket information and a front desk safe
  • A gift shop, luggage storage and a 24-hour front desk
  • ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at The Memory at On On Hotel have comforts, such as air conditioning and free stocked minibars, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, Thai

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

This property is closed from 12 May 2025 to 13 May 2025 (dates subject to change).
The property will be renovating from 11 May 2025 to 6 July 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 705 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0835555002231

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

Frequently asked questions

Is The Memory at On On Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Memory at On On Hotel?

The Memory at On On Hotel doesn't offer parking.

What time is check-in at The Memory at On On Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Memory at On On Hotel?

Checkout is at noon.

Does The Memory at On On Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 900 per vehicle applies.

Where is The Memory at On On Hotel located?

Located in Old Phuket Town, this hotel is within a 5-minute walk of Thavorn Museum and Phuket Weekend Market. Phuket Baba Museum and Talad Yai Market are also within 10 minutes.

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The Memory at On On Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 405 out of 621 reviews
Rating 8 - Good. 184 out of 621 reviews
Rating 6 - Okay. 24 out of 621 reviews
Rating 4 - Poor. 4 out of 621 reviews
Rating 2 - Terrible. 4 out of 621 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Stylish old town hotel.
Stayed 1 night in Jun 2025

10/10

Clean and comfortable room. There are many dining options near the hotel. I had a great stay.
Stayed 3 nights in Jun 2024

10/10

Beautiful hotel! Great location and staff so helpful.
Stayed 1 night in Jan 2025

10/10

The hotel was very close to shopping and restaurants. My room was beautifully appointed in a Chinese style and would be perfect for a romantic trip. Gigi and Jenny on reception were very friendly and professional. I would highly recommend this hotel.
Stayed 2 nights in Apr 2025

10/10

Stunning. Tranquil. So courteous and helpful. Beautiful ambiance.
Stayed 3 nights in Apr 2025

10/10

Fabulous Hotel with an amazing History, superb staff on hand to assist with everything , will definitely be visiting again
Stayed 1 night in Jan 2025

10/10

This hotel is wonderful with its 1) location ~ easy access to restaurants, fresh market, shopping; 2) friendly and high performance staffs; 3) all day refreshment with coffee/tea and Thai snacks.
Stayed 2 nights in Feb 2025

10/10

Penny, was amazing.
Stayed 2 nights in Apr 2025

10/10

It's gorgeous and our stay was wonderful.
Stayed 1 night in Nov 2024

10/10

This hotel is just stunning. So much detail in decor, clean and staff super friendly and helpful
Stayed 1 night in Feb 2025

10/10

Elegant and historical.
Stayed 2 nights in Feb 2025

10/10

Beautiful, historical hotel and the staff was lovely. Nathan in particular was very friendly and helpful. The Sunday night market is right outside the door. We will return.
Stayed 2 nights in Mar 2025

10/10

Amazing stay. Staff made us feel welcomed , gave us a different room the next day to accommodate extra bed. Right in the heart of Old Town. Would definitely stay again!
Stayed 4 nights in Jan 2025

10/10

good
Stayed 4 nights in Mar 2025

8/10

The hotel was great. Front desk was helpful and nice. Interesting complimentary desserts and tea in the lobby for guests. There hotel restaurant bar makes excellent Negroni cocktails. However, recommendations for trips and ferry that the hotel is contracted with are scams and not worth the frustration.
Stayed 4 nights in Feb 2025

10/10

Lovely property! All the history is amazing! Loved the swing music played throughout the day! Had people tapping their feet.
Stayed 4 nights in Feb 2025

10/10

The hotel was excellent, it looked and was different from the normal hotels I’ve stayed in which made it even better. Staff were very kind, welcoming and friendly and helpful. A big thank you to Nathan, NeNe, Philip, Alan, Nan, Mai, Penny, Pia, Tony and Fiw for their friendliness, professionalism and making this experience something to remember for future memories. Wishing them all the best in the future.
Stayed 4 nights in Mar 2025

10/10

We had an amazing stay here - our bed was very comfortable, beautiful hotel with clean rooms. The staff were incredible, friendly and considerate. Especially Philip, Jenny, Penny and Nene! Thank you so much Memory at On On Hotel!
Stayed 1 night in Jan 2025

10/10

This Hotel was the best during our long trip to Thailand. We stayed at many different Hotels. Sunday Market night is right outside the hotel, not nosey just great food. To many great things...
Stayed 3 nights in Dec 2024

10/10

Exceptional
Stayed 1 night in Jan 2025

8/10

Location is good and the service is also good. Living place is clean and safety, also with traditional Thai plus Chinese styles environment, that is IG able 😜. If you want me to be picky, I would say there was a bit of noise between 22:22 and 00:00
Stayed 1 night in Feb 2025

8/10

Perfekt location smack in the middle of everything. You have the sunday Market on your doorstep. A lite steep rate when ordering a car from the Hotel compared to hailing a taxi on the Street.
Stayed 2 nights in Jan 2025

10/10

We absolutely loved this property, our problem was with the area surrounding.- we geel the area was overrun w/foreign tourists, and we were not able to emerse ourselves in the local culture enough because of this.
Stayed 2 nights in Feb 2025

10/10

Beautiful hotel, the photos do not even do it justice. It is so pretty that tourists stop by to take photos of the entrance, so pleased we were staying here as otherwise would of jealous of those that were! The staff were beyond helpful, nothing is too much trouble. Really cute little coffee and snack station, complimentary and lovingly presented, just like every detail in the on on. The bed was super comfy and the shower fabulous. The location is amazing for exploring the pretty streets of old Phuket.Thank you On On, wish we could have stayed longer xx
Stayed 1 night in Feb 2025

10/10

The Memory at On On was very quaint and cute. The service from the staff was excellent. It is close to lots of shopping and dining in the heart of Phuket Old Town.
Stayed 1 night in Nov 2024