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Reviews of Riverside Inn Guilin Central

3.5 out of 5
Riverside Inn Guilin Central
No 5 Zhumu Alley, Xiangshan District, Guilin, Guangxi

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 49 reviews" "
Rating 8 - Good. 13 out of 49 reviews" "
Rating 6 - Okay. 0 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In good location. Really well updated traditional lodging. Would be happy to go there again. Very helpful staff.
Stayed 2 nights in Jan 2020

10/10 Excellent

Sze Kiu

Stayed 4 nights in Dec 2019

8/10 Good

RUTH

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
BEST PLACE TO STAY
Everything is GOOD from the price, location, services, cleanliness... HIGHLY RECOMMENDED!!!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Stayed here for 4 nights. Staff are very friendly. Was given an upgraded room. Excellent housekeeping. Updated facilities but Poor wifi signal. Location is not that great cause it’s in an alley and maybe difficult to find if using public bus from train station. Overall, good value for money. Will consider staying again if I revisit Guilin again.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from lulu on 6 Dec,2019
Dear friend,Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best,Riverside Inn Guilin Central

10/10 Excellent

Rajesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Check in was excellent, receptionist gave you information on the city without you asking, a map was provided and she pointed out all the places to visit. Excellent treatment, room was very comfortable. It was my second time at this hotel and i would definately repeat again
Stayed 1 night in Nov 2019
Response from lulu on 21 Nov,2019
Dear Rajesh , Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again(the Third time:) and we promise to provide better service when you stay with us again. Warm Regards Riverside Inn Guilin Central

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Location
Conveniently located, close to shops, eateries & places of interest. A little out of the way in terms of finding the hotel and would need gps in this regard. Otherwise, v very happy with the friendly service & ease of access to all amenities.
Stayed 1 night in Oct 2019
Response from lulu on 21 Nov,2019
DearsEDDIE, Thanks very much for your review, we are so happy to see you have a good stay with us. But we are also so sorry that the inconvenient of finding our Inn for you.We would like to send you the direction of the Inn and also could arrange the pick up service for you. Anything help you need, please send us email. we will try our best to make your trip to our hotel getting easier. Thank you again for staying with us, hope to see you next time. All the best. Riverside Inn Guilin Central team of reception.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff, strategic location and nice environment
Stayed 1 night in Oct 2019
Response from lulu on 21 Nov,2019
Dear Friend, We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again.All the best. Riverside Inn Guilin Central team of reception.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room overlooking the river. This is a small property and I believe all the rooms are individual. Breakfasts are individually prepared, guests can select from a menu. I had fresh fruit and was given a huge plateful.
Stayed 3 nights in Oct 2019
Response from lulu on 21 Nov,2019
Dear Friend, Thank you very much for your kind words! we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style.Besides, Breakfast at our restaurant enjoy a wonderfu Peach blossom River view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly and hope you would choose our hotel once again and we promise to provide better service next time. Best Regards Riverside Inn Guilin Central.

10/10 Excellent

MARIA TERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice at Guillin
Great place overall if you are visiting Guillin and great service. Will stay there again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this place! Very helpful. Great breakfast. Very clean and well kept. Great location next to the river within walking distance from elephant hill. Two room suite was perfect for us and our two teenagers. Guilin and the river cruise to Yangshuo was awesome.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money
This is the old Riverside Hostel rebranded as Riverside Inn. Clean and comfortable rooms, helpful and friendly staff. Quiet neighborhood but a bit far from the main local attractions.
Stayed 1 night in May 2019
Response from Riverside Inn Guilin Central on 5 Jul,2019
Dear Anonymus,Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. It is a little far from Reed Flute Cave but it is very close to the Elephant Trunk Hill, only ten mins to walk. Beat Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, great staff. Thank you Lulu!
The hotel is spotlessly clean, modern (recently refurbished), with supremely comfortable beds. The rooms are a good size given the price, and the location is next to the river and right in the centre of town, allowing easy exploration by foot. The staff are friendly, speak good English and the stand out is Lulu who is always smiling, laughing and very welcoming. Plus she makes really good dumplings, so you've got everything you need on-site for a comfortable stay. Their wireless is very fast, too. Would absolutely recommend and definitely stay here again.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern decor of the family rooms facing the river and the outdoor deck to relax. Location is very convenient too.
Stayed 2 nights in Apr 2019

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great service and brilliant location
Hotel is lovely. Just been refurbished and so everything looks and is new. Room was lovely, I booked the river view room and it was worth it. Locations is great and the staff are very friendly and helpful and speak very good english. Recommend this hotel without hesitation
Stayed 3 nights in Apr 2019

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly
Very friendly staff, good breakfast.
Stayed 2 nights in Mar 2019

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
i booked the cheapest available room and they upgraded me to a bigger one. Staff at reception were very nice and friendly and helpful. No complaints at all, enjoyed my stay and would definately come back if i visit guillin again.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Do The Upgrade!
So, I chose a basic room at first but ended up doing the upgrade. SO WORTH IT!!! Here's a list of things I liked: - The room itself - just wow. Wow! Clean, Luxurious - you'd never think it packed all this from other photos of outside. - Location. Right on the Li River, friends and I were able to walk around and eat, see Elephant Hill, and go thru and see the Sun and Moon towers in the park along with the original gate to the city... we walked awhile but it's all that close. - Actual tours/pricing. A lot of hotels in China advertise access to a "tour to __", but in reality it's a third party they have to contact.. and arrange and its not what I imagined. This was the only hotel that did it how I imagined: Exact prices for each tour behind them on chalkboard and readily able to tell you about what each tour offered. - Options for breakfast. I had gotten used to Chinese breakfast but I tried their American one for funsies. Very good! This is definitely a diamond in the rough, in fact, had I known - I might have trimmed days off of Beijing planned my trip to Guilin differently. That is how much I loved this spot.
Stayed 1 night in Mar 2019

10/10 Excellent

L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Guilin - highly recommend
Excellent location, English speaking staff, close to many attractions that are walkable. Close to bus and train stations. Excellent service.
Stayed 4 nights in Dec 2018
Response from Lulu on 5 Jan,2019
Dear L ,Thank you so much for your kind words! We 're so happy to hear that you enjoyed your stay and our service . We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would like to come back again and we promise to provide better service next time. Best Regards Riverside Inn Guilin Central

8/10 Good

JDP, North Potomac, MD

Liked: Cleanliness, staff & service, property conditions & facilities
It is a bit hard to find since the hotel is hidden in an alley along the River Li. Other than that the facility is fine and kind elegant and stylish. You may walk along the river and find many interesting scenery in city Guilin
Stayed 1 night in Nov 2018
Response from Riverside Inn Guilin Central on 14 Dec,2018
Dear JDP,Thank you very much for your highly review, we are so happy to see you have a good time stay with us. You had mention the location is a little bit hard to find. We are sorry for that. We could arrange the pick up for you if you could let us know in advance, so that it wont make troble for you to come to our hotel. Anything help you need, please let us know. we will try our best. thank you again for stay with us, hope can see you next time:)

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel! Super friendly staff! Location is convenient! It will be a great choice to stay if you are visiting Guilin.
Stayed 1 night in Nov 2018
Response from Riverside Inn Guilin Central on 1 Dec,2018
Dear Cathy, Thanks very much for your highly review, we are so happy to see you have a good stay with us. Anything help you need, please let us know. we will try our best. thank you again for stay with us, hope can see you next time. All the best. Riverside Inn Guilin Central.

10/10 Excellent

Jonathan, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely wonderful. The rooms and facilities are newly renovated and the location is perfect for exploring Guilin on foot. The staff was also very helpful and attentive. I will definitely stay here again on any return trips to Guilin!
Stayed 5 nights in Nov 2018
Response from Riverside Inn Guilin Central on 25 Nov,2018
Dear Jonathan , Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us.:) Warm Regards Riverside Inn Guilin Central

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem In Guilin
What a gem of a place. It was like they knew what they were doing from the design to the execution. A star of a place.
Stayed 3 nights in Oct 2018
Response from Riverside Inn Guilin Central on 15 Nov,2018
Dear Rebecca,Thank you very much for your kind words! We do our best to serve all guests at our Inn and we're pleased to hear that you enjoyed your stay and our service. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose ourInn once again. Best Regards Riverside Inn Guilin Central

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundliche Gastgeber mit schönem Zimmer
Am Besten empfand ich die Gastfreundlichkeit und die ausführlichen Hilfen für die Tourenplanung. Ich konnte meine Tasche auch da lassen, weil ich noch einen Abstecher zu den Reisterrassen geplant hatte. Das Zimmer war sauber, das wifi gut, das Wasser warm - was möchte man mehr im zentralen Guilin :).
Stayed 1 night in Apr 2021

10/10 Excellent

Chung Shun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is very good
Stayed 3 nights in Dec 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and helpful staff. Great location to walk around the city.
Stayed 3 nights in Sep 2019
Response from lulu on 21 Nov,2019
Dear Alex, we are happy to see that you like our hotel, our staff.We appreciate your time and patience to write down this review for us. We offer a lot of local tour ,if you need it ,you could ask us .And we will give you good tour service . It's our responsibility to do everything to make your stay smoothly.We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Riverside Inn Guilin Central

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
横の大通りからバスで何処へでも行ける。景観区への近さ。新しく清潔な部屋。スタッフの応対。VISAが使える。不満は何も無い。 It's very convenience and clean hotel. The road on next hotel has many lines of bus. This hotel is allowed VISA card.
Stayed 1 night in Sep 2019

8/10 Good

Francisco

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
C'etait tres propre et tres bien placé pour visiter à pied. Je recommande cet hôtel.
Stayed 1 night in Aug 2019

10/10 Excellent

Mme Praphai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel !
Cet hôtel est très bien placé, chambre très belle et très confortable. Personnel parle très bien anglais, nous a conseillé des excursions très biens.
Stayed 3 nights in Aug 2019

8/10 Good

rossana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto buono
Hotel piccolo situato accanto al fiume, con un psrsonale gentile e assolutamente disponibile. Consigliato per l'ottimo rapporto qualità prezzo.
Stayed 4 nights in Aug 2019

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romain
Agréable séjour
Stayed 1 night in Jul 2019

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualite prix central excursions tres pratique
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel habla muy buen inglés, te ayudan en lo que necesites. Lo único malo es que no tiene elevador y es cansado cargar las maletas hasta 4 pisos.
Stayed 2 nights in Jul 2019

8/10 Good

So Mei

Liked: Cleanliness, property conditions & facilities, room comfort
裝修一般，但勝在比較新。張床舒服。沒有什麼設計，主要是睡一覺是可以的。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U need to improve the quality of the beer (especially the expiry date of the beer.) which keep the good quality product to the customer.
Stayed 1 night in Jun 2019

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel central e com excelente conforto
O nosso quarto ficava no ultimo piso, com janela grande e vista de rio. Quarto bonito, grande e confortável! Zona central e possibilidade de ir a pé ao centro e jardins, só com o único contra a rua de acesso ao hotel ser estreita e sem graça, tipo rua com vista para as traseiras dos edifícios, escura e pouco interessante.
Stayed 1 night in May 2019

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Très propre, literie confortable, service aimable et arrangeant, bons conseils, mais chambre vraiment petite (pas de place pour poser une valise à côté du lit)
Stayed 2 nights in Apr 2019

10/10 Excellent

Alex, Paris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un tres bel hôtel proche des lieux touristiques (5min à pieds) avec des chambres spacieuses, bien décorées, une propreté irréprochable, une literie douillette, et un personnel parlant très bien anglais et proposant des excursions (si rare en chine!). A recommander sans hésitation ;)
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cp 值高，此價錢有這樣的房間算值，去兩江四湖便利。 Relatively clean room with good values. Nice staff, convenient
Stayed 1 night in Mar 2019

10/10 Excellent

KK, 香港

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
好極！極為滿意！酒店位置極佳，又寧靜，又可步行至各主要景點。酒店裝修新淨有格調，房間設備齊全，住宿舒適。員工服務體貼優良。如再到桂林，必再選此酒店。
Stayed 4 nights in Feb 2019
Response from lulu on 13 Mar,2019
非常感谢您对我们的厚爱与支持，并与我们分享了您的入住体验。我们用心做好每一个细节，用心服务好每一位顾客，房间的每一处我们都精益求精，做到更好，作为九龙的尊贵客人，我们定然会竭尽全力继续为您提供更加愉悦，满意的住店体验。我们期待您的下次光临:)

8/10 Good

FEI SHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Dec 2018
Response from lulu on 5 Jan,2019
Dear, We appreciate your time and patience to give us such greats review points. We sincerely hope that you would like to come back again and we promise to provide better service next time. Best Regards Riverside Inn Guilin Central

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from lulu on 5 Jan,2019
Dear, We appreciate your time and patience to give us such greats review points. We sincerely hope that you would like to come back again and we promise to provide better service next time. Best Regards Riverside Inn Guilin Central

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Riverside Inn Guilin Central on 27 Nov,2018
Dear Friends, Thanks very much for your highly review, we are so happy to see you have a good stay with us. hope can see you next time. All the best. Riverside Inn Guilin Central

10/10 Excellent

Chi Mee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Simple rooms but comfy and clean. Nice helpful staff!
Stayed 1 night in Sep 2018
Response from Riverside Inn Guilin Central on 17 Nov,2018
Dear Anonymous, Thank you very much for choosing to stay with us , your highly comment give us good encouragement, our Inn has a very good location , It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again. Have a great day. Riverside Inn Guilin Central

10/10 Excellent

Ed, 香港

Liked: Cleanliness, staff & service, room comfort
性價比高
房間很清潔和舒適。員工亦很友禮。酒店位置也挺方便，由高鐵貴林北站搭計程車十分鐘左右便到達。惟有一點小狀況就是冷氣機滴水和房間裡的電視壞。
Stayed 2 nights in Sep 2018
Response from 九龙水岸别院酒店 on 15 Nov,2018
感谢您对九龙水岸别院的厚爱与支持，我们非常抱歉酒店的冷气与电视问题，我们已经做了相关的处理。我们用心做好每一个细节，用心服务好每一位顾客，房间的每一处我们都精益求精，做到更好。作为九龙的尊贵客人，我们定然会竭尽全力继续为您提供更加愉悦，满意的住店体验。期待您的下次光临！！！

8/10 Good

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018