All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nothing, my room smelled like meldew, i could hardly breath it was so stronge. Shower had mold everywhere, bugs in shower and dead bugs everywhere. Remote control did not work. Went outside too walk my dog and dog feces were everywhere i counted over 50 piles. It was discussting. I w never go there again
This property should be closed due to mold. The floors were nasty, shower drain was broken, sink wouldn’t drain properly, curtains were not hanging properly and were covered in mold. I wouldn’t take my luggage into the room. I sprayed fa breeze and Lysol and it still had a bad order. If my charge card had not already been. Haves for both rooms I would’ve walked out and hoped to find another hotel. Nasty and I shouldn’t be charged for this filth.
Robbie
Stayed 1 night in May 2024
2/10 Terrible
Cecelia
Travelled with family and small children
10 May,2024
Liked: Staff & service
I was supposed to be there for 3 days. I only stayed overnight. I was unable to sleep because of a constant “flushing “ sound and a person upstairs walking loudly most of the night. Also, the bed sheets were so rough, I sat up all night unable to lie down on them.
Nothing!! The linen in the bed was dirty. She stated that they was short on linen, then brought clean linen for me to change my own bed. Toilet wasn’t clean. Room smelled bad.
Check in was quick office personnel were efficient and nice.
Kenneth
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Kenneth, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6
4/10 Poor
Lori, West Blocton
Travelled with family
28 Apr,2024
Disliked: Cleanliness, amenities
Blood on sheets in the bed, ask for new sheets, have them to me, then they came in room changed the trash but did not put sheets on the bed. The tub was dirty. Not a very clean place. Will not stay there again.
Lori
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Lori,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
6/10 Okay
Lisa
28 Apr,2024
Liked: Cleanliness, staff & service
Rooms were minimal but clean and modern. Bed was comfortable. Neighbors were noisy. Room smelled like smoke
Even though it was a non smoking room.
Lisa
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Lisa, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6
2/10 Terrible
Misty
26 Apr,2024
Disliked: Amenities
The floors were nasty the bedding was covered in hair not just a little. There was no hot water
Misty
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Misty,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
Roaches was crawling around on the floor and got in the bed.
Lakeshia
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Lakeshia,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6
very surprised for price. lady at front desk was very friendly. will recommend this motel
elizabeth
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 24 Apr,2024
Hi Elizabeth, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
4/10 Poor
ASHLIE
Travelled with family
15 Apr,2024
RESERVED NO SMOKING ROOM
ROOM HAD TERRIBLE SMOKE SMELL - FILLED REQUIRING PURCHASE OF ITEMS TO HELP CLEAR THE SMELL
ASHLIE
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 24 Apr,2024
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
Response from Brand Experience Team on 24 Apr,2024
Hi Amos,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6
I enjoyed my stay for 4 nights. The staff and housekeeping were kind and efficient and I had no issues with any part of any of the process so thank you for making my stay so relaxing!
Elizabeth
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr,2024
Hi Elizabeth,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6
8/10 Good
Daniel
Travelled with family
8 Apr,2024
Liked: Staff & service, amenities
It's a good place to stay
Daniel
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 18 Apr,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
4/10 Poor
Elizabeth
7 Apr,2024
Liked: Staff & service
Had tiny roaches in the bathroom. I was only there 8 hours to sleep however there were at least 4 tiny roaches in the bathroom. Shower liner needed changed.
Elizabeth
Stayed 1 night in Mar 2024
Response from Nancy Y. on 18 Apr,2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
Very basic. No frills…absolutely none. The location is pretty convenient for activities. Room was clean enough and bed was pretty comfortable. Sheets and blankets were stained. There is no kitchenette (as photos showed) or sink/dressing area. The one sink in the bathroom drains slow. Room was spacious (and echoey) but no furniture. No lamps, just overly bright overheads. I guess you get what you pay for. I’d recommend staying elsewhere if you can afford it. Feels like a $45/nt room
Matthew
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 18 Apr,2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
4/10 Poor
jaswanthreddy
3 Apr,2024
Liked: Staff & service
Disliked: Property conditions & facilities
Disgusting smell in room and AC functionality is not working
jaswanthreddy
Stayed 1 night in Mar 2024
Response from Nancy Y. on 18 Apr,2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
I was actually very happy with my room here and my stay overall I will definitely be staying here again when I come back to gulfshores!
Carrie
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr,2024
Hi Carrie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
8/10 Good
Lisa
Travelled with family, Travelled with pets
18 Mar,2024
Liked: Cleanliness, staff & service
For the price it was decent. The desk lady was amazing and polite which we appreciated after a 12 hour drive. The air unit a bit loud to have on while watching tv but that’s my only petty gripe. All in all I would stay again.
Lisa
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar,2024
Hi Lisa,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
I’m not sure what housekeeping did when they came in but they didn’t clean! Any crumbs that were on my table stayed there till I wiped them up,dirty towels were folded and put back on the shelf. Sheets were never changed and the floor was never vacuumed!
Pete
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on 27 Mar,2024
Hi Pete,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6
Staff was very kind! Had a mild issue in our original room and she didn’t hesitate to accommodate us with a new room.
Jakiyla
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 27 Mar,2024
Hi Jakiyla,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6
The staff was so kind! Great place will return as much as much as I can.
Katie
Stayed 1 night in Mar 2024
Response from Nancy Y. on 20 Mar,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
6/10 Okay
John
Business traveller
29 Feb,2024
Liked: Staff & service
Clean
John
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar,2024
Hi John,Thank you for positively rating your stay!Lilith#Team6
It is just a very basic motel room. Unfortunately our nonsmoking room smelled really bad like stale smoke so had to buy an air freshener. Other than that it served our purposes for why we were there
Sara
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 12 Mar,2024
Hi SaraWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6
Horrible experience- dirty room, dirty sheets and comforter.Toliet didn’t work, bathroom light didn’t work. Roaches on floors and walls. Dirty doors and walls in bathroom.
You need to take them off Expedia.
Charles
Stayed 4 nights in Feb 2024
Response from Nancy Y. on 6 Mar,2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
Outdoor stairs are wood and require replacement. No toiletries except for bar soap. The staff was very friendly and helpful. Bottom line, this Motel 6 needs some upgrades.
Benjamin
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Close to surrounding attractions and restaurants and close to beach.
Benjamin
Stayed 4 nights in Feb 2024
Response from Nancy Y. on 6 Mar,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
The rooms were remodeled and pretty decent. Walls are paper thin. You can hear everything the room next to you is doing. Hope you don’t plan on using the kitchenette unless you bring your own plates, pans, silverware ect. There were none. The LED shower head was a nice touch to the remodel lol. Overall it did the job for what we were there for.
Monnica
Stayed 2 nights in Feb 2024
Response from M6 on 13 Feb,2024
Thank you for your feedback, we value your opinion and appreciate you taking the time to let us know how we can better serve you. We hope we have another opportunity that you stay with us so we can show you your family and yourself is what is most important!
The staff were all friendly, attentive, courteous and professional. Felt like a temporary home and not a motel. I had a very pleasant and peaceful stay.
Nyala
Stayed 4 nights in Feb 2024
Response from M6 on 13 Feb,2024
Thank you for taking the time to send us your feedback. We value your opinion and appreciate you! We hope we have another chance to serve you in the future. Stay safe!
Nice, clean, basic place to stay. Staff was very friendly and helpful.
Verified traveller
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 14 Feb,2024
Hi TravelerWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
Response from Brand Experience Team on 14 Feb,2024
Hi Diane,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6
2/10 Terrible
Verified traveller
20 Jan,2024
Disliked: Staff & service
Stay away.
My husband and I stayed here for one night. We were given a room which the key card wouldn’t work due to the battery being dead in the lock. We requested a different room but the night worker said that there were none available which was a lie because I went on hotels.com to look and there were multiple. My husband and I were essentially locked in our room because if we at any point wanted to leave or go anywhere outside the room the worker had to come let us in with the master key.. and we also had maintenance open the door on us without knocking first thing in the morning. Steer clear of this place unless it’s last resort. Definitely super unprofessional and I really don’t appreciate not being given another room although others were available.
Verified traveller
Stayed 1 night in Jan 2024
Response from M6 on 27 Jan,2024
We are so sorry your stay was less than perfect, we hope you give us another chance to show you this behavior is not a normal practice for us. We will take your concerns to top management and make sure that this does not happen again. We value your opinion and appreciate your feedback. Again, we are so sorry and we hope you give us a second chance.
We only needed a place to sleep for one night. It's a Motel 6, very basic with a bed, a bathroom, and a refrigerator but it was clean.
Gary
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
8/10 Good
Rachel
9 Jan,2024
Rachel
Stayed 1 night in Jan 2024
Response from M6 on 30 Jan,2024
Thank you for your feedback, we value your opinion and appreciate your response. We are so glad that your stay was enjoyable. We would love to have the chance to serve you again!
Our room was simple but very comfortable. Will stay with Motel 6 again...
Shawn
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 9 Jan,2024
Hi ShawnThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
10/10 Excellent
Alycisa
Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Thank you for your feedback. We value your opinion and appreciate you taking the time to let us know how we can serve you better. We hope we have the chance to show you that this is not a normal experience with us, again we are so sorry you did not enjoy your stay. Stay safe !