"We had a very nice room looking straight to the bay (which was amazing), hotel was new, but they dont really have a place for kids apart from an indoor pool. Although all the staffs were trying to be helpful, I dont think they have enough staff. Hotel is also a bit far from beach"
"Room looks old but the city view corner room makes us able to see the fireworks (pic not with me). Even in superior room, there are bathtubs in both rooms."
"Lovely stay, rooms are very comfy and the staff are SUPER. My daughter lost her wallet in Halong bay, Police called the hotel and hotel staff Anh accompanied us until we got her wallet
Absolutely amazing service!!!"
"Hotel and the staff was great. But they need to have more food choice. We was there 3 days. Eat same food. No fruits choice but watermelon. No snack or vegetables, salad or else. Although we was happy with the hotel"
"The hotel and room was beautiful. However, the food was not up to the standard of Vietnamese or Western cuisine. It lacked the correct taste/seasoning. For an area such as Ha Long bay where the food options are not plentiful like Hanoi, the hotel must improve their overall food experience. "