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Roza Palace

3.5 star property
Travelers start their day with breathtaking rooftop views at this Cat Hai retreat, where morning coffee becomes the perfect moment to plan island adventures

Choose dates to view prices

Roza Palace offers a peaceful Cat Hai getaway with practical amenities. Guests enjoy a full breakfast with rooftop views, high-speed WiFi, an outdoor pool, and a coffee shop, perfect for relaxing before exploring nearby attractions.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is S$68
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in time starts at 2:00 PM

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 3 per cent for credit card payments

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 700000 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: VND 100000 per night
  • Administrative fee: VND 100000 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Roza Palace have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Roza Palace?

As of 22 May, 2026, prices found for a 1-night stay for 2 adults at Roza Palace on 24 May, 2026 start from S$68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Roza Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Roza Palace?

Self-parking is available for VND 100000 per night.

What time is check-in at Roza Palace?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Roza Palace?

Checkout is at noon.

Does Roza Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-11:30 PM on request. A fee of VND 700000 per vehicle applies.

Where is Roza Palace located?

Located in Cat Hai, this hotel is within a 15-minute walk of Cat Co Beach and Cat Ba Wholesale Market. Tung Thu Beach and Lan Ha Bay are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 14 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

Reviews

Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay. Breakfast on the street is great, rooms spacious and in a cave, very cool. The only resort that I stayed in Vietnam that had hot water. The staff very welcoming and extremely helpful. Shame about the monster resort getting built in front, looking at cranes and building work.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculately clean The staff helped us with an amzing boat A really beautiful hotel. Everyone was friendly. Lovely breakfast. Really sad to leave
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Robert Viet

Liked: Cleanliness, staff & service
Not luxury as in the name, but the place is great located, off the bars and traffic. The place need some refreshments, but overall just average. Breakfast was crap. Staff though was friendly and helpful, especially the lady in the frontdesk, very cheerful. My room was just above the reception and entry to hotel, so it was some noise going around... but was not too much of disturbance.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
We loved our stay at Roza Palace. The cave interior was so unique and all the hotel staff was very friendly and helpful. It was nice having a simple breakfast in the morning with fresh made to order eggs. I loved that the location was a few minutes walk from the busier areas so it was quiet and peaceful to come back to. Id stay here again if in the area.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little bit of heaven

Absolutely amazing hotel nestled into the rocks. Room clean and airy. Staff excellent and so helpful. Nice location close to shops with shuttles outside to take you around. Nice pool with bar. Great views. Our room had its own private courtyard, a great little sun spot.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roza

Reception staff very helpful, knowledgeable and friendly. Rooms ok, pool ok, breakfast fast ok, but the staff overall were fantastic. We left with gifts, smiles and hugs. Definitely recommend this hotel because of the location, quality and the brilliant people who work there. Thank you 😊
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Joel

Liked: Cleanliness, staff & service
Cat Ba is a resort town with lots of mid-range restaurants and markets selling the same thins. We had hoped to bicycle more but it is very hilly and the bicycles available were not up to the task. With non-beach water, there isn’t that much to do. Roza Palace, is a nice hotel with friendly staff.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Fisher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Brandon

Liked: Cleanliness
Disliked: Staff & service
This is a lower end hotel made to look from appearances like and awesome place! The hot water literally last for about 2-3 minutes for a shower and then you have to wait another 15-20 minutes for more hot water for only 2-3 minutes worth of hot water. It’s impossible for 2 people to take a shower unless it’s together and very rushed but still you will have ice cold water 1/2 way through your shower. There was also a very loud party in the 3rd floor on the outside balcony that kept us up into the night around 22:00 with then singing karaoke extremely loud. Most tour start early so this made us get minimal sleep having to wake up at 6:00am. We had 1 power outlet next to the bed and the Air conditioner hardly worked. We messaged the hotel through hotels.com with our complaints before posting this review and they never responded. We even complained to hotels.com customer service and they messaged the hotel and still no response.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Johan

Liked: Cleanliness
Disliked: Staff & service

Nice looking hotel with flaws in a bad spot

The hotel is beautiful although the breakfast was really bad and the coffee pretty awful (instant coffee). We didn't even eat dinner there due to how bad the breakfast was. The staff were really nice and talkative though but only two of the lobby guys could speak decent English. There was no hot water coming from the focet in the bathroom sink and there is no shower curtain or anything so the entire floor got totally soaked and took a long time to dry up. One good thing is that they have smart TV's so you can watch Netflix or Amazon prime if you want. The view is pretty terrible because of the massive construction project going on Infront the entire main tourist street. A good thing is that its walking distance to the beach but on the other hand its farthest away from most of the popular restaurants and bars.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
The staff at the Roza Palace were amazing. Super helpful and went above and beyond to make sure we had a good experience.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities
Personnel très sympa. Service de location de scooter et de laverie efficace et a des prix très correctes. J’avais une crainte concernant le petit déjeuner en lisant les commentaires précédents, mais c’était finalement très correcte, eave en effet plus de choix quand il y a plus de monde, mais très vie dans l ensemble
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Raúl

Liked: Staff & service, amenities
Sin más. La habitación, pese a su lujo aparente, tenía un importante olor a humedad y me encontré insectos pequeños corriendo por las paredes y en el baño. La oferta alrededor del hotel es escasa. El único punto positivo es que fueron muy eficaces gestionándome un transporte de la isla a tierra firme para que pudiera salir antes de que llegara el monzón.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sylviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Bon séjour. Calme. Nous avons apprécié le rooftop et la piscine. Bon emplacement. Le staff est très prevenant.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

John

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ludovic

Stayed 1 night in Dec 2025
Verified

8/10 Good

Amelia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025
Verified

4/10 Poor

Gitte

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024
Verified

8/10 Good

kyu in

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024