Experience the ultimate in luxury and relaxation at Sea Stars Hotel, where you can unwind with a swim-up bar, indulge in rejuvenating spa treatments like facials and massages, or simply lounge by the indoor or outdoor pool. With two on-site restaurants serving up delicious meals throughout the day, free WiFi to stay connected, a garden for some fresh air and shopping on site for souvenirs.
Reviews
7.47.4 out of 10
Good
Popular amenities
Pool
Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
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Check-in start time: 2 PM; check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 2900000.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: VND 200000 per vehicle (one way)
Rollaway bed fee: VND 2900000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Frequently asked questions
Does Sea Stars Hotel have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
Is Sea Stars Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sea Stars Hotel?
Self-parking is free at this property.
What time is check-in at Sea Stars Hotel?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Sea Stars Hotel?
Checkout is at noon.
Does Sea Stars Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 200000 per vehicle applies.
Where is Sea Stars Hotel located?
Located in Ngo Quyen, this luxury hotel is within 2 miles (3 km) of Parkson TD Plaza, Hai Phong Museum and Lach Tray Stadium. Conference Center Hai Phong and Queen of the Rosary Cathedral are also within 2 miles (3 km). Hai Phong Train Station is 25 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
6.4
Location
7.6
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 8 out of 45 reviews
10 - Excellent
8
Rating 8 - Good. 24 out of 45 reviews
8 - Good
24
Rating 6 - Okay. 6 out of 45 reviews
6 - Okay
6
Rating 4 - Poor. 2 out of 45 reviews
4 - Poor
2
Rating 2 - Terrible. 5 out of 45 reviews
2 - Terrible
5
Reviews
Verified
6/10 Okay
Bryan
28 Sept, 2019
Liked: Cleanliness, room comfort
Sound isolation in room is vey bad......
Will chose another hotel next time..
Väldigt rent och fint hotell med hjälpsam personal. Frukost med allt man kan tänka sig.
Jenny
Stayed 3 nights in Jan 2018
Verified
2/10 Terrible
Brandon
24 Aug, 2017
Disliked: Cleanliness, staff & service
OMG horrible. Just don't, trust me, don't.
Where do I begin, every step was an awful experience and the room service seafood made me sooo sick, sicker than I have been in years. They are shady dishonest bad people through and through!
Vic mart와 쇼핑센터가 걸어가기는 애매한 위치이고 택시(30,000vnd)타기는 좀 짧은 위치해 있고, 주변에 먹을 곳이 마땅하지 않음. Van Cao 에서는 택시로 15분 정도 거리 멀지 않은 곳에 한국음식점과 편의점이 있음, noi bai airport 가는데 Call Tax로 3시간 정도 걸림.
This is not good hotel to stay, even im smoker i still not able to handle the smell of the cigarette smoke inside the room when i check in
The hotel is just good looking at ground & first floor, everything else is very old
I stayed here briefly before leaving on a ferry to Cat Ba. The hotel is located close to the airport, on the main road leading to it.
Staff was friendly and helpful. The hotel has seen better days, but overall the was in decent condition.
The breakfast was decent, a combination of Asian and Western dishes.
I stayed in this hotel from Sep 7 for 5 nights. TV is broken (No picture only sound), shower holder doesn't hold the head, and the room was not clean at all. NO MAINTENANCE AT ALL.
객실과 서비스는 나쁘지 않았으나 편의시설이 홈페이지 내용과 달랐어요.
마사지나 스파는 이용객이 만이 없어 제대로 운영되지 않는듯 했고 수영장은 유료라 이용객이 더 없는 것 같더군요.
결국 이용해 보지못했답니다.
편의 시설을 이용하실 생각이라면 권해 드리고 싶지 않네요.
하지만 직원들도 친절하고 위치가 시내와 가깝기 때문에 불편은 없었습니다.