Skip to Main Content.
List your propertySupportTrips

Unlock instant savings with Member Prices

Sign in
Feedback

Sheraton Hai Phong

5.0 star property
Luxury hotel connected to a shopping centre in Hai Phong with 2 restaurants

Choose dates to view prices

Photo gallery for Sheraton Hai Phong

1 bedroom, minibar, in-room safe, desk
Lobby
Lobby
View from room
Living room
Located in Hồng Bàng, Sheraton Hai Phong offers comfort and convenience. Enjoy massages at the private spa, swim in the indoor pool, or stroll through the gardens. The on-site mall, two restaurants, in-room WiFi, and laundry services complete the experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Housekeeping
  • 24/7 front desk
The current price is S$103
includes taxes & fees
3 Oct - 4 Oct

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Presidential Suite, 1 Double Bed (View)

1 bedroom, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed (View)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 300 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking (View)

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (View)

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Vinhomes Imperia Urban Area, Ha Noi Str, Thuong Ly Ward, Hong Bang District, Hai Phong, 180000

What's nearby

  • Du Hang Pagoda - 3 min drive - 2.3 km
  • Hai Phong Opera House - 3 min drive - 2.6 km
  • Hai Phong Museum - 3 min drive - 2.6 km
  • Lach Tray Stadium - 5 min drive - 3.7 km
  • Aeon mall lê chân hải phòng - 5 min drive - 5.9 km

Getting around

  • Hai Phong Train Station - 10 min drive
  • Haiphong (HPH-Cat Bi) - 22 min drive

Restaurants

  • ‪Sky Beer - ‬3 min drive
  • ‪The Sheraton Club - ‬3 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪The Paul - ‬4 min walk

About this property

Sheraton Hai Phong

Luxury hotel located in Hồng Bàng
Consider a stay at Sheraton Hai Phong and take advantage of a terrace, a shopping centre on-site and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Wedding services, a porter/bellboy and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All 362 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/cupboards, recycling and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 396,900 for adults and VND 396,900 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aqua Bar
  • Harbor
  • Lobby Cafe
  • Yi Ling Ling

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 9,741 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (102 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Extra beds are available only for children 4-11 years old.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1270500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 396900 for adults and from VND 396900 for children
  • Airport shuttle fee: VND 2079000 per vehicle (return, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2079000 (return)
  • Rollaway bed fee: VND 1270500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Vinpearl Hotel Imperia
Vinpearl Imperia Hai Phong
Vinpearl Imperia
Sheraton Hai Phong Hotel
Sheraton Hai Phong Hai Phong
Vinpearl Hotel Imperia Hai Phong
Sheraton Hai Phong Hotel Hai Phong

Frequently asked questions

Does Sheraton Hai Phong have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sheraton Hai Phong?

As of 15 Sept, 2025, prices found for a 1-night stay for 2 adults at Sheraton Hai Phong on 3 Oct, 2025 start from S$103.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Hai Phong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Hai Phong?

Self-parking is free at this property.

What time is check-in at Sheraton Hai Phong?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sheraton Hai Phong?

Checkout is at noon.

Does Sheraton Hai Phong provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 2079000 per vehicle applies.

Where is Sheraton Hai Phong located?

Located in Hồng Bàng, this luxury hotel is 16.8 mi (27.1 km) from Do Son Beach, and within 32 mi (52 km) of Dragon Park and Cat Ba National Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Sheraton Hai Phong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 159 out of 243 reviews
Rating 8 - Good. 54 out of 243 reviews
Rating 6 - Okay. 16 out of 243 reviews
Rating 4 - Poor. 7 out of 243 reviews
Rating 2 - Terrible. 7 out of 243 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying! Will come back.
Stayed 9 nights in Aug 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Great staff. Good breakfast. Good bar. Nice pool.
Stayed 1 night in Aug 2025

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and bedding are great.
Stayed 1 night in May 2025

10/10 Excellent

Mardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room great helpful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Everything are good
Stayed 1 night in Apr 2025

10/10 Excellent

kyoung han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말좋아요
Stayed 3 nights in Feb 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Kwok Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Not expensive hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, breakfast buffet really wide variety of western, Japanese, Korean, and Chinese offerings.
Stayed 2 nights in Dec 2024

10/10 Excellent

Uyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we stayed only one night in Hai Phong, Sheraton was the best hotel we stayed during our entire trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, friendly staffs, great location, and great dining options.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

8/10 Good

Kang Ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but expect more breakfast option.

Good hotel, good facility and very clean. However, I hope there is a variety of breakfast options.
Stayed 6 nights in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel and Restaurant ! Great food 👍
Stayed 1 night in Mar 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi was a very nice and pleasant person and because of her, I would visit this hotel when I have chances. Dep is another person who did great job to make me happy. Thank you.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tuul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Vietnam. The service was excellent. The front desk employees are very polite, very friendly and high educated. I am highly recommended this hotel, if you’re planning to visit to Vietnam.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Sheraton. Beautiful hotel, great staff and a nice area.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, very clean and great service. Would highly reccommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Phan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy
Stayed 1 night in Feb 2024

2/10 Terrible

Hangil

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Please retrain the restaurant manager.

I made ten calls to the reception from my room, but not a single one was answered. As a result, I had to inconveniently go down to the first floor multiple times. It seems that the Vietnamese staff have not received proper training. Additionally, the way the restaurant assigns tables to guests is strange. Personally, I do not care which table I sit at—that is my choice. So I chose my own table and took a seat. My wife is pregnant, so I reserved the table and went to get food. When I sat down at the table, there were no issues and the staff even welcomed me. However, when I returned with my food, someone who appeared to be the restaurant manager told me that another guest was already seated there and moved me to a less desirable corner. I told him that I had reserved the table five minutes ago, but he suddenly lied and claimed that someone else had already taken the table ten minutes earlier. When I first sat down five minutes ago, there were clearly no problems with the table. I was extremely displeased by this experience. My wife did not want any conflict, so she avoided the situation, but this is completely unacceptable.
Stayed 1 night in May 2025

2/10 Terrible

Miu Shan

Disliked: Cleanliness, staff & service

Bad

Don’t recommend. So surprise to me due to have some issue during my stay. 1st no make up room when I come back even though I already request, the time almost 5:30pm. Next is no new sleeping shoes for me to change, 3rd no body wash. Highly recommend the group doing the improvement ASAP
Stayed 6 nights in Mar 2023

10/10 Excellent

Ngoc Anh

Stayed 2 nights in Aug 2025

10/10 Excellent

MENG I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

GIPYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Seigi

Stayed 1 night in Apr 2025