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Hakone Suimeisou

3.5 star property
Ryokan in Hakone with 24-hour front desk and bar/lounge

Choose dates to view prices

Photo gallery for Hakone Suimeisou

Public bath
In-room safe, free WiFi
Exterior
In-room safe, free WiFi
View from property
Hakone Suimeisou welcomes visitors to Yumoto with an indoor mineral hot spring that rejuvenates travel-weary bodies. Enjoy spa services for extra relaxation, a sunny terrace for rest, drinks at the bar, and in-room WiFi to stay connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese Room, Japanese futon, Non-smoking

In-room safe, free WiFi

Japanese Room, Japanese futon, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Electric kettle
  • 13 sq m
  • River view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese Room with Half Board, Japanese futon, Non-smoking

In-room safe, free WiFi

Japanese Room with Half Board, Japanese futon, Non-smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Electric kettle
  • 13 sq m
  • River view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese-Style Room with Open-Air Bath Non-smoking

In-room safe, free WiFi

Japanese-Style Room with Open-Air Bath Non-smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese-Western style room, Non-smoking

In-room safe, free WiFi

Japanese-Western style room, Non-smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Electric kettle
  • 30 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds

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About the area

Map
702 Yumoto, Hakone, Kanagawa-ken, 250-0311

What's nearby

  • Tenzan Onsen - 3 min drive - 1.7 km
  • Lake Ashi - 22 min drive - 18.8 km
  • Hakone Open Air Museum - 23 min drive - 5.9 km
  • Hakone Kowakien Yunessun - 24 min drive - 6.9 km
  • Hakone Gora Park - 24 min drive - 6.6 km

Getting around

  • Hakone Yumoto Station - 1 min walk
  • Kowakidani Station - 10 min drive
  • Tokyo (HND-Haneda) - 72 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬4 min walk
  • ‪料理茶屋花さがみ - ‬1 min walk
  • ‪茶のちもと - ‬3 min walk
  • ‪箱根てゑらみす - ‬1 min walk
  • ‪画廊喫茶 ユトリロ - ‬2 min walk

About this property

Hakone Suimeisou

Ryokan near Fuji-Hakone-Izu National Park
Consider a stay at Hakone Suimeisou and take advantage of an indoor mineral hot spring (onsen), a terrace and a bar. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Hot springs on-site, a lift and a gift shop
  • A front desk safe, luggage storage and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hakone Suimeisou include comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Fridges, electric kettles and phones

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Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,669 reviews
The price is S$677
1 Dec - 2 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Hot springs
  • Massage
  • Public bath open from 2:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hakone Suimeisou
Hakone Suimeisou Inn
Suimeisou
Suimeisou Hakone
Suimeisou Inn
Hakone Suimeisou Ryokan
Hakone Suimeisou Hakone
Hakone Suimeisou Ryokan Hakone

Frequently asked questions

Is Hakone Suimeisou pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hakone Suimeisou?

Self-parking is free at this property.

What time is check-in at Hakone Suimeisou?

Check-in start time: 2 PM; check-in end time: 6 PM.

What time is check-out at Hakone Suimeisou?

Checkout is at 11 AM.

Where is Hakone Suimeisou located?

Located in Yumoto, this ryokan is within a 10-minute walk of Hakone Toy Museum and Key Hiraga Museum. Tamadare Falls and Gyokuren Shrine are also within 15 minutes. Hakone Yumoto Station is only a 1-minute walk.

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Hakone Suimeisou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 209 out of 364 reviews
Rating 8 - Good. 110 out of 364 reviews
Rating 6 - Okay. 37 out of 364 reviews
Rating 4 - Poor. 5 out of 364 reviews
Rating 2 - Terrible. 3 out of 364 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ryokan with comfortable tatami and lovely private onsen! You must get the kaiseki dinner and/or breakfast..worth the experience!
Stayed 1 night in Sep 2025

10/10 Excellent

Yinong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eat, shopping , walking were all very convenient
Stayed 1 night in Sep 2025

6/10 Okay

Jesiesis

Liked: Staff & service, amenities
The room is ok but dusty. We like the open air hot tub. It has nice view of the river. The breakfast was great. We also love its location. It is 5 minutes walk from Hakone-Yumoto train and bus station.
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet property. Lunch and dinner was delicious! Close proximity to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Kinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just step from Hakoneyumoto station. I love the Japanese style breakfast and dinner. It was delicious and they served in our room. The staffs are very friendly too.
Stayed 1 night in May 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star!

This was an amazing traditional stay. The service was spectacular and helpful. If you stay here you’re in for a real treat. Everything was amazing.
Stayed 1 night in Jun 2025

8/10 Good

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very traditional Japanese style hotel, we really enjoy it!
Stayed 2 nights in Aug 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsite Japanese breakfast and dinner was amazing; more of an experience than just a meal.
Stayed 1 night in May 2024

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, and service
Stayed 1 night in Oct 2023

8/10 Good

Poh See

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this unique property. Nice view, lovely town.
Stayed 1 night in Jul 2023

10/10 Excellent

Kam Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, only a 3-minute walk from the train station. The private onsen bath is very lovely and the staff are helpful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended stay

This Ryokan is just wonderful. The staff are extremely friendly and helpful, English was not a problem at all. The private onsen was clean and ideal for a little break. The breakfast and dinner menu were tasty and the lady gave all she got to explain every detail as good as possible. The rooms are spacious and the staff organized everything on time and with a smile. Although the Ryokan is close to the train station, it was not noticeable at all and quiet. There are plenty of small shops and restaurants/cafes nearby. All in all, highly recommended
Stayed 2 nights in May 2025

10/10 Excellent

So Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff nice, polite & professional. Food is good too. Only 5 minutes walk from Hakone Yumoto station.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mei Kit Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeated guest, will come again
Stayed 1 night in Feb 2024

8/10 Good

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently locates closer to the railway station.Everything about the stay was good except for the food. If you don’t eat beef or raw fish then you are in trouble as most of the dishes were raw fish. Also food wasn’t flavorful.
Stayed 1 night in May 2025

10/10 Excellent

CHOONHEE

Liked: Cleanliness, staff & service, amenities
Very close from Hakone-Yumoto station. Within 5min walking distance from the station. Staffs are very kind and helpful, Spa was excellent, dinner and breakfast was prepared in my room - very impressive.
Stayed 1 night in Oct 2023

10/10 Excellent

Csh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private bath in the room was clean
Stayed 1 night in Oct 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a private bath in our room. It was great enjoying an onsen like experience in your own room.
Stayed 1 night in Dec 2023

8/10 Good

Arina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

It was generally a good experience with its location just opp the train station n many eateries except that the pic reflected during the time of booking looked diff fr what I had booked with a much bigger space with sleep area on elevated floor, so was a little disappointed when it looked diff.
Stayed 1 night in Dec 2023

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aa
Stayed 2 nights in Aug 2024

10/10 Excellent

Aamer

Liked: Cleanliness, staff & service, amenities
We had the most incredible stay here while visiting Hakone. The location is ideal: a 2 min walk from the main train station and right on the river. Waking up to the sound/view of the river is just magical. The team working here is incredibly nice, hospitable and accommodating. We did the half board and the food was delicious and varied. We asked for our meals to be vegetarian and we were served the most beautiful kaiseki style spread in our room. A special thank you to Yuki who took care of us during our stay and made us feel welcome and comfortable. She went above & beyond to make sure everything related to our room and meals was nothing short of incredible. Would definitely come back here again without thinking twice.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Hakone- be careful where you book

The hotel provides traditional Japanese hospitality. However the service providers who bring the food to the room couldn't say even a single word in English so we weren't able to understand what were we eating. The staff woke us up to breakfast 30 minutes a head of time which was very unprofessional and annoying. We used the private onsen bath but when we asked for more towels they wanted to charge us more. Just hilarious....
Stayed 1 night in Apr 2025

8/10 Good

Tsz Yiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe there is some problems with the booking from Expedia. I booked for 1 person, and when I checked in the hotel staff said I have paid for dinner for 2. So basically I was paying extra. Other than that, the location is great. The public onsen is good and not very crowded during my visit.
Stayed 1 night in Feb 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, but the private onsen is the star! Food included was spectacular and the whole experience was lovely.
Stayed 1 night in Sep 2025