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Hotel Hakone Terrace

3.0 star property
A peaceful retreat nestled between Hakone Gora Park and the Open Air Museum, where natural beauty meets artistic inspiration

Choose dates to view prices

Hotel Hakone Terrace offers a tranquil escape in a culturally rich location. Enjoy scenic views from the terrace, dine at the on-site restaurant, or relax with a coffee at the café. Free in-room WiFi keeps guests connected throughout their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

View all photos for Standard Double Room

A hotel room with two beds, a desk, a TV, and a window with a view of trees.

Standard Double Room

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A modern hotel room with two beds, a large window, and a TV on the wall.

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Family Bedroom

A hallway with a wooden door, a tiled wall, and a carpeted floor.

Family Bedroom

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

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About the area

Gora, a neighborhood in Hakone, is home to Hotel Hakone Terrace. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Looking to enjoy an event or a game while in town? See what's happening at Fuji Speedway or Odawara Arena. Visit our Hakone travel guide
Map
Hakone-machi Gora 1320-934, Hakone, Kanagawa, 250-0408

What's nearby

  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • A serene Japanese garden with moss-covered rocks, bamboo trees, and a traditional wooden structure.
    Hakone Museum of Art
    3 min walk - 0.3 km
  • A fountain surrounded by a flower garden, benches, and a mountainous backdrop.
    Hakone Gora Park
    5 min walk - 0.4 km
  • A public square with a reflective water feature, modern sculptures, and a museum entrance.
    Hakone Open Air Museum
    3 min drive - 1.7 km
  • Hakone Meissen Antique Museum
    6 min walk - 0.6 km

Getting around

  • Kowakidani Station
    3 min drive
  • Hakone Gora Station
    8 min walk
  • Haneda Airport (HND)
    104 min drive

Restaurants

  • 金沢まいもん寿司箱根強羅店
    20 min walk
  • 箱根餃子センター
    14 min walk
  • 鮨・天麩羅 風月
    10 min walk
  • 奈可むら
    17 min walk
  • 自然薯農家レストラン 山薬宮城野本店
    3 min drive

About this property

Hotel Hakone Terrace

  • Hotel near Hakone Open Air Museum
  • Hakone Kowakien Yunessun is located near Hotel Hakone Terrace, which provides a terrace, a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
  • Smoke-free property
  • Room features
  • All guest rooms at Hotel Hakone Terrace offer comforts, such as air conditioning, as well as
  • Extra amenities include:
    • Bathrooms with bidets and shower/bath combinations
    • Balconies, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 7 PM must contact the property by 6 PM to make arrangements. Otherwise, check in after 7 PM is not permitted.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Hakone Terrace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hakone Terrace?

This hotel doesn't offer parking.

What time is check-in at Hotel Hakone Terrace?

Check-in start time: 3 PM; check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Hotel Hakone Terrace?

Checkout is at 10 AM.

Where is Hotel Hakone Terrace located?

Located in Gora, this hotel is within 1 mi (2 km) of Hakone Museum of Art and Hakone Open Air Museum. Hakone Kowakien Yunessun is 1.4 mi (2.3 km) away. Kowakidani Station is 29 minutes by foot and Hakone Gora Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hakone Terrace Reviews

8.4

Very good

9.2

Cleanliness

7.8

Location

8.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 36 out of 88 reviews
Rating 8 - Good. 36 out of 88 reviews
Rating 6 - Okay. 13 out of 88 reviews
Rating 4 - Poor. 1 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great property but restaurant was average. Dinner I had there was below average. Salmon was over cooked and served with partially reheated vegetables. Also, disappointing that cuisine was Italian vs Japanese.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

ALEXEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese Aspen without the skiing

excellent condition and great use of space in the room. location could not have been any better too - close to the bus stop and the rope way.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

haruko

Liked: Staff & service, amenities, property conditions & facilities
ホテルというより、ウィークリーマンションのような設備で、キッチンもあるので、小さな子どもさんのいるファミリーにもいいと思いました。
Stayed 1 night in Dec 2019
Verified

8/10 Good

Pei Hsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地點不好，房間很美

飯店距離強羅車站步行需要十分鐘，全是大斜坡，拉著行李超級累，附近五點多就一片黑，晚上很無聊 廁所沒暖氣，走到裡面就冷到不行
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
フロントの方の対応に冷たさを感じました。足が不自由な家族がいたので、エレベーターがないのも残念でした。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the staff were great when we rang to say we would be a little bit late for check in. They waited till we had arrived. Our hotel room was very spacious and perfect for our one night stay.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

ここに6人は無理

普通のアパートをゲストルームにした建物。 ロフトの上は2歳児が頭を打つ高さで、布団を敷いたりも厳しそう。またロフトを作るためにメインのベッドスペースも低くなり、かがむ必要がある。 我々は大人二人、幼児1人だったのでベッド2台で寝たが、6人はどうやっても泊まれないだろうと思った。 口コミにあったので知ってはいたが、IHコンロがあるのにフライパンや鍋がないのは残念。コーヒーやティバッグは十分な量あった。 バスはトイレ一体型のユニットバス。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovey with a wonderful view and the staff were just so helpful. The service they provided to us was above and beyond, making for a very pleasant stay.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Restaurant dinner menu was delicious
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Linda vista do quarto.

Uma delícia o hotel e o restaurante. Só faltou um transporte do hotel para estação, que outros hotéis na região tem, e elevador para chegar no quarto. Mas a recepcionista foi muito atenciosa e nos ajudou na chegada. Durante a hospedagem todos os funcionários foram muito solícitos e nos ajudaram com as informações de transporte. A região é bastante carente de pessoas que falam inglês e tenham informações turísticas do Monte Fuji.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Amazing, sparkling , like new , great stay.
Stayed 1 night in Oct 2019
Verified

8/10 Good

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to cable car and Gora. Would stay here again.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

KrisEv07

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location, our room was spacious and very clean. We enjoyed our stay!
Stayed 1 night in Aug 2019
Verified

8/10 Good

Francine

Liked: Cleanliness, property conditions & facilities, room comfort
très bon confort, chambre agréable. personnel parlant très peu anglais, les environs ferment très tôt (19/20h) donc attention le soir. vérifier la météo avant si possible, ainsi que l'activité volcanique succeptible d'entrainer la fermeture du téléphérique.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Ai-Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

度假好去處

入住當天因不熟悉地點，竟從強羅車站爬了一段好長好久的好漢坡才走到飯店，猶如鐵人行程啊~ 若搭巴士到箱根美術館下車，就能輕鬆快速的回到飯店。 房間舒適，還有微波爐、烤箱可利用，真是不錯的飯店。
Stayed 1 night in Jul 2019
Verified

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but the location is a bit far from station and no restaurants around
Stayed 1 night in Jun 2019
Verified

8/10 Good

Faizal

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant stay in Hakone !

Very happy and pleased with the stay!!
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most caring and helpful staff we have had so far!! I’d stay here again in a heartbeat!
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms and not to far from a convenience store and the cable car.
Stayed 1 night in May 2019
Verified

6/10 Okay

令和

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
シャンプーとリンスそれぞれ用意を希望。 髪がごわついた。 キッチンがあっても鍋などなく調理ができないので意味がなかった。
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambres très spacieuses avec un coin cuisine très pratique. Très propre, situation superbe dans la forêt
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and very spacious. The high tech tub was awesome. The staff were very friendly, and they have Netflix which is great when you've been travelling for weeks and just want a night in! There is no elevator, carrying our luggage up to the third floor was a bit of a pain.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large room, had aircon and heater. The room had a kitchen with a cook top but no tea towels, cutlery, utensils, pots or pans. The room was not cleaned during our stay. There was no elevator, only stairs which made it difficult as we had to carry out luggage up 3 flights.
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly owner. Was helpful with town details and welcoming. Twin room was very large for Japan with own kitchen and separate bathroom. Room was well finished throughout and modern.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Hsin Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

適合自駕的旅客（附停車場，車位約4個）

離車站有點距離，沿途是上坡，建議自駕的旅客住宿，超商與餐廳都有一點距離，建議有交通工具的旅客入住，唯一可惜的是沒有附溫泉，其他都很不錯
Stayed 1 night in Mar 2019

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