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Overview of Tensui Saryo

Photo gallery

Guest reviews

4.5 / 5Wonderful
59 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Free WiFi
  • Free parking
  • Air conditioning
  • Breakfast Available

Map

Highlights

Popular LocationHakone Gora Park6 min walk
Popular LocationHakone Open Air Museum14 min walk
Popular LocationHakone Kowakien Yunessun7 min drive

Choose dates to view prices

  • [Annex] Type-A/Deluxe Twin Room with Open-Air Bath and Foot Bath, Non Smoking

    5/5 guest room rating

    Room amenities

    • 43 sq m
    • Sleeps 2
    Show more
  • [Annex] Type-B/Japanese-Style Room with Open-Air Bath, Non Smoking

    Room amenities

    • 43 sq m
    • Mountain view
    • Sleeps 4
    Show more
  • [Annex] Type-S/Japanese-Style Room with Open-Air Bath, Non Smoking

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • Mountain view
    • Sleeps 4
    Show more
  • [Main Building] Japanese-Western Style Room with Partially Open Air-bath, Non Smoking

    Room amenities

    • 70 sq m
    • Mountain view
    • Sleeps 4
    Show more
  • [Main Building] Japanese-Style Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    Show more
  • [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    Show more
  • [Main Building] Twin Room with Stone Bathtub, Non Smoking

    5/5 guest room rating

    Room amenities

    • 48 sq m
    • Sleeps 2
    Show more
  • [Main Building] Japanese Style Superior with Roten buro, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 50 sq m
    • Mountain view
    • Sleeps 4
    Show more
  • [Main Building] Double Room (with Roten buro), Non Smoking

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • Mountain view
    • Sleeps 2
    Show more
  • [Main Building]Japanese-Style Room (Private Bathroom with Mountain View), Non Smoking

    Room amenities

    • 60 sq m
    • Mountain view
    • Sleeps 2
    Show more
  • [Annex] Type-A/Deluxe Twin Room with Open-Air Bath and Foot Bath, Non Smoking (Adult Fee:3+yr)

    5/5 guest room rating

    Room amenities

    • 43 sq m
    • Sleeps 2
    Show more
  • [Annex] Type-B/Japanese-Style Room with Open-Air Bath, Non Smoking (Adult Fee:3+yr)

    Room amenities

    • 43 sq m
    • Mountain view
    • Sleeps 4
    Show more
  • [Annex] Type-S/Japanese-Style Room with Open-Air Bath, Non Smoking (Adult Fee:3+yr)

    Room amenities

    • 50 sq m
    • Mountain view
    • Sleeps 4
    Show more
  • [Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

    Room amenities

    • 70 sq m
    • Mountain view
    • Sleeps 4
    Show more
  • [Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

    Room amenities

    • 40 sq m
    • Sleeps 3
    Show more
  • [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    Show more
  • [Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

    Room amenities

    • 48 sq m
    • Sleeps 2
    Show more
  • [Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

    Room amenities

    • 50 sq m
    • Mountain view
    • Sleeps 4
    Show more
  • [Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

    Room amenities

    • 50 sq m
    • Mountain view
    • Sleeps 2
    Show more
  • [Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

    Room amenities

    • 60 sq m
    • Mountain view
    • Sleeps 2
    Show more
  • Room Selected at Check-In

    Room amenities

    • 22 sq m
    • Sleeps 2
    Show more
  • Room Selected at Check-In (Adult Fee: 3+yr)

    Room amenities

    • 22 sq m
    • Sleeps 2
    Show more

About this area

Hakone

Located in Hakone's Gora neighbourhood, Tensui Saryo is in the historical district and near a train station. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore ลŒwakudani and Lake Ashi. Mishima Sky Walk and Miyagino Hayakawa Breakwater Cherry Blossoms are also worth visiting.

Map
Popular Location

What's nearby

  • Hakone Gora Park - 6 min walk
  • Hakone Open Air Museum - 14 min walk
  • Hakone Kowakien Yunessun - 7 min drive
  • ลŒwakudani - 8 min drive
  • Pola Museum of Art - 9 min drive

Getting around

  • Hakone Gora Station - 1 min walk
  • Kowakidani Station - 2 min drive

About this property

Tensui Saryo

3.5-star Hakone hotel in Gora, walk to Hakone Gora Park
This hotel features a bar/lounge, a coffee shop/cafรฉ and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include massage/treatment rooms, multilingual staff and a vending machine. All rooms are individually decorated and offer free bottled water and hairdryers. For a bit of entertainment, flat-screen TVs come with digital channels, and guests can also appreciate conveniences like fridges and coffee makers.
Tensui Saryo offers 34 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room fridges and coffee/tea makers.
Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. 32-inch Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces

Food and drink

Local cuisine breakfast available for a fee daily 7 AMโ€“9 AM: JPY 3300 for adults and JPY 3300 for children
1 coffee shop/cafe
1 bar
Coffee/tea in a common area

Family friendly

Fridge

Conveniences

Lift
Vending machine

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff

Languages spoken

English
Japanese

Spa

Body treatments
Facials
Massages
Massage/treatment rooms
Treatment room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Heating
Linens

Bathroom

Electronic bidet
Free toiletries
Hairdryer
Towels

Entertainment

32-inch flat-screen TV
Digital channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Fridge

More

Individually decorated
Individually furnished
Safe
Slippers

Policies

Check-in

Check-in between 3 PM and 6:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property for check-in information
For more details, please contact the property using the information on the booking confirmation
Meals are available by reservation only and cannot be requested after check-in.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The mandatory destination fee comprises the bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: JPY 3300 for adults and JPY 3300 for children (approximately)
  • Late check-out fee: JPY 5500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Frequently asked questions

Guest reviews

4.5
Wonderful
5 - Excellent
43
4 - Good
10
3 - Okay
2
2 - Mediocre
1
1 - Poor
3
4.6
Cleanliness
4.7
Service and Staff
4.9
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

1/5

  • Liked: Amenities, property conditions & facilities
  • Disliked: Cleanliness, staff & service

The bed is full of female hair seems didnโ€™t change liner and bedding cover , complaint with staff and they just tell us wonโ€™t be like this for next visit , for out 2 night booking , we left after few hours of check in as such cleanliness and staff response as this is second visit and we have so many travel all the year , this is kind of worst case ever had

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved everything about my stay from the check in process (welcome drinks, footbar bath, and snacks!) to the outdoor / rock bath reservation ease, friendliness of staff, and room cleanliness - I don't think I've ever had a more luxurious stay anywhere else. Also, the general area is just beautiful and quaint.

Stayed 2 nights in Dec 2019

5/5 Excellent

    This traveller didnโ€™t leave comments with their review
    Stayed 1 night in Nov 2019