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Outdoor spa bath
Indoor spa bath
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Guest reviews

4.2/5 Very good
462 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationLake Ashi1 min walk
Popular LocationHakone-en Aquarium1 min drive
Popular LocationHakone Shrine6 min drive

Choose dates to view prices

  • Twin Room, Smoking, Garden View

    4.4/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 3
    More detailsTwin Room, Smoking, Garden View
  • Twin Room, Smoking, Mountain View

    3.8/5 guest room rating

    Room amenities

    • 38 sq m
    • Mountain view
    • Sleeps 3
    More detailsTwin Room, Smoking, Mountain View
  • Superior Twin Room, Non Smoking, Annex Building

    4.9/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 5
    More detailsSuperior Twin Room, Non Smoking, Annex Building
  • Double Room, Smoking

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsDouble Room, Smoking
  • Twin Room, Smoking, Lake View

    4.4/5 guest room rating

    Room amenities

    • 38 sq m
    • Lake view
    • Sleeps 3
    More detailsTwin Room, Smoking, Lake View
  • Twin Room, Non Smoking, Garden View

    5/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 4
    More detailsTwin Room, Non Smoking, Garden View
  • Twin Room, Non Smoking, Mountain View

    5/5 guest room rating

    Room amenities

    • 38 sq m
    • Mountain view
    • Sleeps 4
    More detailsTwin Room, Non Smoking, Mountain View
  • Twin Room, Non Smoking, Lake View

    4.3/5 guest room rating

    Room amenities

    • 38 sq m
    • Lake view
    • Sleeps 4
    More detailsTwin Room, Non Smoking, Lake View
  • Double Room, Non Smoking

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsDouble Room, Non Smoking

About this area

Hakone

Located in Hakone, The Prince Hakone Lake Ashinoko is on a lake. Hakone Shrine and Hakone Ropeway are notable landmarks, and some of the area's activities can be experienced at Hakone Kowakien Yunessun and Hakone Gora Park. Mishima Sky Walk and Fuji Safari Park are also worth visiting. Spend some time exploring the area's activities, including golfing.

Visit our Hakone travel guide
Map
Popular Location

What's nearby

  • Lake Ashi - 1 min walk
  • Hakone-en Aquarium - 1 min drive
  • Hakone Shrine - 6 min drive
  • Ōwakudani - 7 min drive
  • Hakone Ekiden Museum - 11 min drive

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Gora Station - 12 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast, lunch and dinner.

About this property

The Prince Hakone Lake Ashinoko

4-star Lakefront hotel, walk to Lake Ashi
3 restaurants, a coffee shop/café and a spa tub are available at this smoke-free hotel. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a steam room, massage/treatment rooms and concierge services. All 134 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences such as fridges and coffee makers. Minibars, room service (during limited hours) and in-room massages are among the other amenities available to guests.
The Prince Hakone Lake Ashinoko offers 134 forms of accommodation with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels and pay-per-view films. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 3080-3850 for adults and JPY 1100-3080 for children
  • 3 restaurants and 1 coffee shop/cafe
  • Room service available

Things to do

  • Hot springs
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Japanese

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and 7:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: the hotel offers roundtrip train station shuttle service at scheduled times: <br />Departure from Odawara station to the hotel: 11:30 AM; 2 PM; 4:10 PM.<br />Departure from the hotel to Odawara station: 10:30 AM; 1 PM; 3:10 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
The "Twin Room Including Round Trip Shuttle" includes roundtrip shuttle service from/to Shinagawa Prince hotel and the hotel. The shuttle leaves Shinagawa Prince Hotel at 9:30 AM and arrives at the hotel at Noon. From the hotel, the shuttle leaves at 4 PM and arrives at Shinagawa Prince Hotel at 6:40 PM.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 3080 and JPY 3850 for adults, and JPY 1100 and JPY 3080 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests, this property does not permit guests with tattoos to use the hot springs.

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at The Prince Hakone Lake Ashinoko and receive a full refund?
Yes, The Prince Hakone Lake Ashinoko offers free cancellation on select room rates, because flexibility matters! Please refer to The Prince Hakone Lake Ashinoko cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Prince Hakone Lake Ashinoko?
As of 7 Aug,2020, prices found for a 1-night stay for 2 adults at The Prince Hakone Lake Ashinoko on 16 Aug,2020 start from SG$376, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Prince Hakone Lake Ashinoko pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at The Prince Hakone Lake Ashinoko?
Check-in is from 3:00 PM to 7:00 PM. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.
What time is check-out at this property?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this hotel located?
Situated on a lake, this hotel is within 1 mi (2 km) of Hakone Komagatake Ropeway and Lake Ashi. Hakone Shrine is 1.5 mi (2.4 km) away.

Guest reviews

Overall score and ratings for The Prince Hakone Lake Ashinoko

4.2
Very good
5 - Excellent
201
4 - Good
181
3 - Okay
48
2 - Mediocre
20
1 - Poor
12
4.4
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

NO TATTOOS, ok I had to lead with that. This hotel has a traditional Japanese Onsen (hot spring spa). Participants enter nude, and must NOT have any tattoos. This is not advertised well, and we didn't know about it until we arrived. Well; my other half has a tat on his back and was so heartbroken that he was not allowed in the Onsen (the singular reason we stayed at this hotel). So anyway, just know this. There are other Onsen hotels that allow tattoos, so do your due diligence before you sign up. Now, that the tattoo thing is out of the way. We really enjoyed the area and many of the other amenities of the hotel. The staff were all amazing!

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Located next to Hakone's signature Lake Ashinoko. A bit far from hakone-yumoto town but worth the stay. Love the trees, views, onsen, peace and quietness! But don't miss the last shuttle bus (7.30pm) at motohakone, or else you have to walk back to hotel in 30 to 35 mins, following a pitch black road/path along the lake!

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Staff & service

Dated interiors / time to upgrade and refresh the hotel looks specially Anex building.

Stayed 1 night in Dec 2019