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Reviews of Urban Home Hotel

Urban Home Hotel
Vogelhüttendeich 73, Hamburg

Reviews

8.2

Very good

Rating 10 - Excellent. 54 out of 180 reviews" "
Rating 8 - Good. 97 out of 180 reviews" "
Rating 6 - Okay. 18 out of 180 reviews" "
Rating 4 - Poor. 6 out of 180 reviews" "
Rating 2 - Terrible. 5 out of 180 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

ZHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY THERE!!
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
you never people working foir this hotel. also it was terrible when i arrived. nobody was there and they dont even send me a code to open the door, i was glad i met one of the customer who has a mobile phone and call the number. but terrible logistics
Stayed 1 night in May 2019

6/10 Okay

Mill

Disliked: Staff & service
It wouls be great if they can mark in the hotel description that no staff will be at the check in counter after 8pm and customer who check in after that has to contact the staff in advance. My confirmation letter just mentioned tht check in starts at 3pm and till mid night. I missed the email they would like to check my check in time and i was stuck at the lobby with closed door. Not untill I call the hotel and someone gave me the passcode to get the room key from the mailbox.
Stayed 1 night in May 2019

6/10 Okay

Sabrina

Liked: Cleanliness
Stayed 6 nights in Mar 2019

10/10 Excellent

osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Graham, ipswich

Liked: Cleanliness, staff & service, room comfort
Well refurbished hotel very good design
Very nice hotel experience better then I though, needed refreshments like coffee or bottled water in hotel room only down side other then that very pleased with are stay. Staff very helpful, would go again.
Stayed 3 nights in Sep 2018

6/10 Okay

Daniel

The hotel reception is not open past 8pm and only reopens 8am. I arrived past 8pm and it was then not so easy to enter the hotel and get my room key card. These premises are best described as studio apartments, as there are no facilities, no breakfast on offer, and limited reception hours. It’s not a hotel! The room was clean and tidy. However the surroundings of the ‚hotel‘ are below standard, noisy for most of the night, people drinking and shouting in front of my window so that i had to call security twice. The guard explained that this is ‚normal‘ here. A taxi ride to the city is 30 Euro. Next time I will stay in HH City, not at this ‚hotel‘ again.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was a sauna
The hotel itself is adorable and has beautifully painted walls with various designs in each room. Though on the smaller side, I really loved the room's and bathroom's design, and the bed was comfy. However, my husband tends to struggle with heat (and by contrast, I'm almost always cold). Not only is there no A/C--this would have been fine with better circulation in the room--but there were no fans available and the room legitimately traps heat. We cut our stay short; the one night we were there, we struggled to sleep because the room was so humid, both of us were covered in sweat, and we took multiple showers over the course of the night just so we could try to get a few more hours of rest. My husband also developed heat rashes all over his body. Ultimately, I think this hotel would be wonderful in the Fall or Winter months...but it's brutal for late Spring/early Summer. The staff was very nice and spoke excellent English.
Stayed 3 nights in Jun 2018

8/10 Good

Fred, Edinburgh

Liked: Cleanliness, room comfort
very clean hotel
hotel was very clean but no breakfast facilities. Also no tea making facilities in rooms
Stayed 4 nights in Apr 2018

8/10 Good

Nicole

Liked: Amenities
Zimmer war sauber und ok
Stayed 2 nights in Feb 2024

8/10 Good

Ismail

Stayed 1 night in Jan 2024

8/10 Good

Nils

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Arman

Stayed 2 nights in Dec 2023

10/10 Excellent

Alina

Stayed 1 night in Nov 2023

8/10 Good

Andreas

Stayed 2 nights in Jun 2023

10/10 Excellent

ALEKSEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

6/10 Okay

Sara

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Det var deprimerende sted, mørkt som fengsel. det var ikke billig heller i forhold til prisen. Var ikke bra sted, mye lyd fra naborommet. Uten heis på bildene så fine og store rom, men vi fikk en annet rom!
Stayed 1 night in Dec 2022

10/10 Excellent

Julians

Stayed 1 night in Dec 2022

8/10 Good

Burhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2022

8/10 Good

Sune

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moderne saubere Zimmer
Das Zimmer war sauber, modern und ordentlich, wenn auch etwas klein. Die Rezeption ist nur zeitlich begrenzt besetzt, das Personal war sehr freundlich und hilfsbereit. Allerdings ist das Hotel nicht in bester Lage und auf der Straße war die ganze Nacht Lärm. Bei geschlossenem Fenster war es erträglich.
Stayed 1 night in Sep 2022

8/10 Good

Carsten, Selb

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Überraschenderweise modern eingerichtet und sauber. Der Standort ist nichts für jedermann
Stayed 2 nights in Aug 2022

6/10 Okay

Michael

Stayed 1 night in Aug 2022

8/10 Good

Skyler

Stayed 1 night in May 2022

10/10 Excellent

Timothy

Liked: Staff & service
Stayed 1 night in May 2022

10/10 Excellent

Renate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Familienangehörige wohnen in der Straße, wir sind 1 Nacht da gewesen und waren angenehm überrascht wie modern alles eingerichtet war, es war alles sauber, das Zimmer schön groß, das Bad top. Jederzeit wieder.
Stayed 1 night in Nov 2021

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2021

8/10 Good

Klaus-W.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Urban
Sauberkeit sehr gut. Zimmer gut. Einziges Manko des Hotels, dass kein Frühstück angeboten wird.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war schön und hatte ein sehr großes Badezimmer für den Preis
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Quick stay at serviceable hotel
We stayed here for one night. Checking in after 17:00 was a bit of a hassle, but otherwise everything went smoothly. The room was a bit cramped, but the bathroom was very spacious. The only ventilation was by either keeping the window slightly open, or keeping the bathroom door open. Everything was clean and tidy, buy quite basic.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2020

8/10 Good

Metra

Liked: Cleanliness, staff & service, property conditions & facilities
Lækkert opholdssted
Lækkert opholdssted, dog var vækkelserne ret varmt og ikke til holde ud.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber und ordentlich. Nettes Personal, gerne wieder!
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Alles sehr schön und sauber Nur schade das leider kein Frühstück mit inbegriffen ist. Ansonsten alles top
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber, sehr nettes Personal. Es gab keine zimmernummer sondern Städtenamen. Dementsprechend waren die Zimmer bemalt. Wir hatten Berlin und es waren tolle Graffitis vom Brandenburger Tor an der Wand. Weg zur Bushaltestelle 2 Minuten zu Fuß. Perfekt. Zwei Stationen bis zur s Bahn.
Stayed 2 nights in Mar 2020

10/10 Excellent

Oskar

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Rickard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage ist nicht sehr ansprechend. Der Parkplatz allerdings ein großer Pluspunkt
Stayed 1 night in Feb 2020

8/10 Good

Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Barbara, München

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber und vor allem super zentral - dafür halt etwas laut, wenn die Betrunkenen um 5 Uhr morgens über die Treppe in Horden einfallen.
Stayed 1 night in Jan 2020

8/10 Good

Rebecca, Dortmund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verständnisvoll, auch wenn Familie am Neujahrsmorgen später auschecken wollten.
Stayed 2 nights in Dec 2019