Dear Lulin, thank you for being our guest and your positive evaluation. We are looking forward to welcome you again one day! With kind regards, Dorothee Koslowski (Management Assistant)

Dear Kelley, thank you for chosing our hotel and your comment. We are sorry that you were not completely satisfied. Our box spring beds are always praised by the guests, although it is very individual how the mattresses are perceived. However, a complete replacement of the mattresses had been planned for quite some time and has already begun in the meantime. We are planning a major renovation for the swimming pool/sauna area on the 17th floor of our hotel. Therefore, this area will certainly remain closed until the end of 2023. We regret this, but ask for your understanding! We are looking forward to welcoming you again. With kind regards, Dorothee Koslowski (Management Assistant)

Sehr gehrte Robert, Ihre positive Bewertung freut uns sehr. Bis zum nächsten Mal... Alles Gute und herzliche Grüße aus Hannover.

Sehr geehrter Ali, vielen Dank für Ihre Buchung und die Bewertung im Anschluss an Ihren Aufenthalt. Wir hoffen, Sie wieder einmal willkommen heißen zu dürfen! Bis dahin alles Gute für Sie

Dear Jackie, thank you for being our guest and your positive review. We will gladly pass on your praise to our staff - thank you very much! Our air conditioning system works only when the windows are closed. We are sorry if it was too warm for you! We are looking forward to welcome you again one day and we remain with kind regards, Dorothee Koslowski (Management Assistant)

Dear guests, we are pleased that we were able to welcome you in our house and that you gave us a positive evaluation via this booking portal. It is nice to hear that you felt at home with us. We hope that you will remember your stay in Hannover with pleasure and would be pleased to be your host again soon. With kind regards, Dorothee Koslowski (Managemet Assistant)

Sehr geehrte Gäste, über Ihre überaus positive Bewertung haben wir uns sehr gefreut! Gern wären wir wieder einmal Ihre Gastgeber in Hannover und würden uns über eine erneute Buchung Ihrerseits sehr freuen. Einstweilen wünschen wir Ihnen einen schönen Sommer und senden herzliche Grüße vom Stadtpark. Dorothee Koslowski (Direktionsassistenz)

Dear guests, we are pleased that we were able to welcome you in our house and that you gave us a positive evaluation via this booking portal. Of course you can also get additional or other pillows and duvets from us. Next time, please contact a member of staff at the reception. For your information, we have a flyer in the guest information folders in each hotel room, which contains details to all our services and such as the nearby shops such as banks and pharmacies, flower shop, bakery etc. are indicated. In addition to the restaurant in the zoo Hannover “Hoflokal”, there are also three other good restaurants in the quarter within walking distance. Our staff is happy to help you... With kind regards, Dorothee Koslowski (Management Assistant)

Dear Keren, we are delighted that you have chosen the Congress Hotel am Stadtpark for your trip to Hanover. Thank you very much for your positive evaluation. It is nice to hear that you felt at home with us. We hope that you will remember your stay in Hannover with pleasure and would be pleased to be your host again soon. With kind regards, Dorothee Koslowski (Management Assistant)

Dear guest, many thanks for your stay and the description of your impressions after your visit. This is very important for us, because only by the opinion, criticism or suggestions of our guests we can continuously improve ourselves. However, we regret very much that we could not convince you completely. We are often praised for how friendly our employees are, and your descriptions are very unpleasant for us and definitely do not correspond to the standard of our hotel. We apaologize for the inconveniences!! We would be pleased to welcome you again as guests in our house despite the criticism! With kind regards, Dorothee Koslowski (Management Assistant)

Dear Rebecca, We are pleased that you were guests of our house and regret that you were not completely satisfied. We take your opinion, suggestion or criticism very much to heart in order to improve our services. By the way, we are really a business hotel with guests from the conference and event segment.Thank you also very much for the note regarding the missing electric kettle. Due to various health and safety concerns, we have not implemented things like electric kettles or potentially equipping rooms with coffee makers. While it is nice to have for the guest, we kindly ask you to keep in mind that we are a hotel with almost 260 rooms. Acquisition and maintenance costs would be enormous. We would probably have to calculate our room rates in a different way and that in turn would not be what our guests want. We kindly ask for your understanding in this respect. We would be pleased to welcome you again as guests in our house despite the criticism! With kind regards, Dorothee Koslowski (Management Assistant)

Dear Elizabeth, thank you for staying with us and your great comment. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear Sylvia, thank you for being our guests and you positive review with 8 out of 10 points. It is our intention to honour all requests and meet all expectations of our guests. Therefore, we take the opinions of our guests to heart to improve the service at Congress Hotel am Stadtpark permanently. Since our hotel dates back to the 1970s and has smaller rooms than new hotels due to the structural conditions, we have presented these very transparently on our website and in all booking portals transparently, but regret if you were not completely satisfied. Breakfast is available for € 18, -- to € 21,50 per person, depending on the way of booking. This price is in the 4-star hotel business with the quality offered and more than 150 components in the middle price segment. If you book directly via our homepage and you can get it for 16, - €. At the same time, you will also find a hot drink (coffee/tea/chocolate) and a cereal/granola with yoghurt/milk and fresh fruit "or smoothies à la carte in the panorama bar on the 17th floor. We are looking forward to may welcome you again one day. With kind regards, Dorothee Koslowski (Management Assistant)

Dear Oanh Kim, thank you for being our guests and your great review! We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear Szilard, we thank you very much for being our guests and giving us such a detailed and positive feedback. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. Our box spring beds are always praised by the guests, although it is very individual how the mattresses are perceived. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house! With kind regards, Dorothee Koslowski (Management Assistant)

Dear traveller, we thank you very much for staying with us and giving us such a positive feedback. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards, Dorothee Koslowski (Management Assistant)

Dear guest, we are delighted that you have chosen the Congress Hotel am Stadtpark for your trip to Hanover. Thank you very much for your positive evaluation. It is nice to hear that you felt at home with us and would be happy to recommend us to others. We hope that you will remember your stay in Hannover with pleasure and would be pleased to be your host again soon. With kind regards, Dorothee Koslowski (Management Assistant)

Dear Lameez, we are delighted that you have chosen the Congress Hotel am Stadtpark for your trip to Hanover. Thank you very much for your evaluation. It is nice to hear that you felt at home with us and would be happy to recommend us to others. We hope that you will remember your stay in Hannover with pleasure and would be pleased to be your host again soon.

Dear Rob, we are pleased that you were a guest of our house and regret that you were not completely satisfied. We take your opinion, suggestion or criticism very much to heart in order to improve our services. Since our WLAN system was reinstalled, we have not actually received any complaints. However, our in-house technician will take care of your complaint and check the technology for possible defects. We very much regret the inconvenience! Nevertheless, we hope to be your host again and send you warm greetings from Hanover. Dorothee Koslowski (Management Assistant)

Dear Andi, thank you for being our guest and your great comment. Our house dates - as you can see - from the 1970s and was planned and built according to the requirements of that time. We have presented the different types of rooms with size and furnishings on our website and in all booking portals transparently and we regret if you were disappointed anyway. We would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Sehr geehrter Gast, vielen herzlichen Dank für Ihr tolles Feedback zu Ihren Besuch bei uns in Hannover. Wir freuen uns sehr zu lesen, dass es Ihnen bei uns gefallen hat und wir hoffen Sie im Namen des ganzen Teams ganz bald mal wieder bei uns willkommen heißen zu dürfen. Bis dahin alles Gute und viele Grüße vom Stadtpark, Dorothee Koslowski (Direktionsassistenz)

Dear traveller, thank you for being our guest and your review. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear Jennie, thank you for being our guest and your positive review. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear traveller, we are pleased that you were a guest of our house and regret that you were not completely satisfied. We take your opinion, suggestion or criticism very much to heart in order to improve the services of the Congress Hotel am Stadtpark.. We would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear August, thank you for being our guest and giving us such a positive review via Expedia. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards, Dorothee Koslowski (Management Assistant)

Dear Mr. Ghita, we thank you very much for being our guest and giving us a positive feedback. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Hanover, Beate Mattson, Customer Relations

Dear Kristijan, thank you for staying with us and gibing us such a positive review. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear traveller, thank you for being our guest and your positive review. We take your opinion, suggestion or criticism very much to heart in order to improve the services of the Congress Hotel am Stadtpark.We regret that you were not completely satisfied. We regret that you had to wait a long time for the taxi to the airport. Usually there are taxis in front of the house and ordered cars are always there quite fast. But it depends on the amount of traffic and the demand for taxis. In exceptional cases the waiting time can be extended. We deeply regret the inconvenience and we 're looking forward to welcome you again one day! With kind regards, Dorothee Koslowski (Management Assistant)

Dear traveller, thank you for being our guest and your evaluation with 4 out of 5 stars. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear HALLINE, thank you for being our guest and your great comment. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Sehr geehrter Gast, vielen Dank, für Ihren Besuch unseres Hauses, und dass Sie sich die Zeit genommen haben, unseren Fragebogen auszufüllen. Unsere größte Absicht ist es, die Wünsche und auch alle Erwartungen unserer Gäste zu erfüllen. Daher nehmen wir uns die Meinungen unserer Gäste sehr zu Herzen, um die Serviceleistungen des Congress Hotels am Stadtpark nachhaltig zu verbessern. Es freut uns sehr, dass es Ihnen hier gefallen hat und wir würden uns freuen, Sie wieder einmal hier begrüßen zu dürfen. Herzliche Grüße aus Hannover, dorothee Koslowski (Direktionsassistenz) ------------------------------------------------------------------------- Dear guest, It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear traveller, thank you for being our guest and your positive review. It is very important for us to get our guests´ current information and opinions. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear Traveller, thank you for being our guest and your great review with 5 out of 5 stars. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear Denise, thanks a lot for being our guest and your great review with 5 out of 5 stars. Thank you also very much for the note regarding the missing electric kettle. Due to various health and safety concerns, we have not implemented things like electric kettles or potentially equipping rooms with coffee makers. While it is nice to have for the guest, we kindly ask you to keep in mind that we are a hotel with almost 260 rooms. Acquisition and maintenance costs would be enormous. We would probably have to calculate our room rates in a different way and that in turn would not be what our guests want. We kindly ask for your understanding in this respect. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear traveller, thank you for being our guest and giving us a positive feedback. We are delighted, that you enjoyed your stay! We are looking forward to welcome you again one day. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear Nihal, thank you for staying with us and giving us a positive feedback. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear Peter, we thank you very much for being our guest and giving us a positive feedback. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. Our Wi-Fi is a voucher-based system of the neighboring Hannover Congress Centre that they share with us. We offer Basic Wifi Including access for wifi or Internet-TV; Bandwidth limited to 2 Mbit/s, 2 device per access for safe surfing. Premium WLAN with high speed Surf the internet safely and unlimited using up to 4 devices for each connection without bandwidth. You can take up our special offer with log-in and log-out function enjoying a flawless data transfer with up to 150 Mbit per second. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear Sylvia, thank you for being our guest and giving us a positive feedback. We are delighted, that you enjoyed your stay and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear Meredith, thank you for being our guest and your rewiev with 4 out of 5 stars. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. The basic WLAN, wich is included to the room price offers the access for wifi or Internet-TV; Bandwidth limited to 2 Mbit/s, 2 device per access for safe surfing. With high speed Premium WLAN you are able to surf the internet safely and unlimited using up to 4 devices for each connection without bandwidth. Take up our special offer with log-in and log-out function enjoying a flawless data transfer with up to 150 Mbit per second. The access data of your voucher login expire after 7 days and are valid only in combination with staying at the hotel. Please ask at the reception. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear Bennyjnr, we thank you very much for being our guest and giving us a positive feedback. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear Eduard, thank you for being our guest and giving us a feedback. It is very importaant for us to get our guest's current information and opinions. Your opinions helps us to improve our service to your satisfaction as soon and effective as possible. We are very sorry, that you were unhappy. We are often praised for how friendly and helpful our employees are, and your descriptions are very unpleasant for us and definitely do not corresond to the standard of our hotel! Obviously, our employees have expressed themselves in a very unfortunate manner. We deeply regret, the you felt that you have been mistreated. It's truly not our intention. Pleas be sure, that nothing had been charged at all! We apologize for the inconvenience and remain with kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear guest, we thank you very much for being our guest and giving us a positive feedback with 4 out of 5 stars. It is very important for us to get our guests´ current information and opinions. Your opinion helps us to improve our service to your satisfaction as soon and effective as possible. We are pleased that you felt comfortable and we would be delighted to welcome you again in our house. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear London family, thank you for being our guests and your comment. It is our intention to honour all requests and meet all expectations of our guests. Therefore, we take the opinions of our guests to heart to improve the service at Congress Hotel am Stadtpark permanently. Due to maintenance, repair and overhaul our pool area is closed for two weeks each summer. (This information is registered since month on all the booking portals). The use of the swimming pool and sauna area is free of charge and depends on availability. The price for breakfast of EUR 18.00 per person is absolutely in the medium price segment for a 4-star hotel. We offer you a sumptuous breakfast buffet with 139 warm and cold components, fresh baked goods, coffee specialities and much more from a local production. As a light meal option in the morning we offer an early bird breakfast between the hours of 5:30 and 6:30 a.m at EUR 6.50. We are very sorry, that you didn't felt comfortable at all and apologize for any inconvenience. With kind regards from Germany, Dorothee Koslowski (management Assistant)

Dear Daby, we are are happy, that you have been our guest and thank you for your great review with 5 of 5 stars. Our wifi will be updated for more bandwidth in the near future. We apologize for any inconvenience!! We are k´looking foward to your next visit and remain with best regards from Germany, Dorothee Koslowski (Management Assistant).

Thank you Rochester for being our guest and for your assessment. It is our intention to honour all requests and meet all expectations of our guests. Therefore, we take the opinions of our guests to heart to improve the service at Congress Hotel am Stadtpark permanently. We are looking forward to welcome you again one day. With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear travellers, thank you very much for being our guests and your nice comment about our services. We are happy, that you had a good time with us and that you felt comfortable. We are looking forward to welcome you again and remain with kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear Diane, thank you for being our guest and your nice review with 4 of 5 stars. This year we have actually received again our 4 star classification by the German Hotel Association and we are very sorry, that you were not totally satisfied with our services. We regret, that you had problems with electricity and apologize for any inconvenience. We are looking forward to welcome you again one day and remain with best regards from Germany, Dorothee Koslowski (Management Assistant)

Dear guest, thank you for being our guest and your fantastic review. We are happy, that you felt comfortable. See you soon! With kind regards from Germany, Dorothee Koslowski (Management Assistant)

Dear Guest, Many thanks for your review with 4 of 5 points. We are happy that you felt comfortable and hope to see us again soon. Best wishes Beate Mattson (Customer Relations)