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Reviews of Sandalwood Lodge

5 out of 5
Sandalwood Lodge
11 Quorn Avenue, Mt Pleasant, Harare

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid guest lodge
This guest lodge is lovely and modern and is located in a good location that is both walkable and convenient. The service needs to be improved a bit as the breakfast often started late and took too long to arrive to the table so it wasn't convenient for folks that were eating on the go before work. The mattresses are also very hard and not comfortable. They left me with a backache most days. Other than that rooms are extremely clean and comfortable and the staff are accommodating especially Alyona (who would really go above and beyond to ensure guests were comfortable and happy).
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Lodge
Beautiful garden, homely feel, gracious rooms, excellent service and food

10/10 Excellent

Alenore Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clea.
It was great.

8/10 Good

paula

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with friendly staff
The service was good - friendly and helpful staff. Safe was not working when we got the room; they couldn't fix it so replaced the entire thing. The river view room - which is more expensive - was quite small -- the two twin beds were basically attached to each other as there was no extra room space to separate them slightly. (We learned later that the non-view rooms are supposed to be bigger). The room as absolutely infested with mosquitos, especially when we pulledthe curtains and the mosquito net. It is of course endemic to the area at that time of the year, but also shows they are not going in to shake things around, clean and spray. The most impressive thing about this hotel is the possibility of seeing wild animals for to the property at night - and you can ask them to wake you up if any are spotted. We saw an elephant having a snack by the pool one night when coming in from dinner.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet garden retreat
Beautiful hotel and gardens, quiet and peaceful, tucked away from the hustle and bustle of Harare. Staff are all excellent, especially chef Sam. Cooked-to-order breakfasts were decadent. My only complaints are the number of insects that found their way into my room at night through the vents in the walls, and the odor of burning trash coming from the neighbor's yard.
Response from Kirsten on 6 May,2016
Thank you for taking the time to give us feedback on your recent stay with us! We hope to have these things managed by the time you next visit! Many Thanks!

10/10 Excellent

Martin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of heaven
A wonderful peaceful haven. Beautiful hotel and grounds. Staff so friendly and helpful. Excellent food cooked to your specifications. Close to town. I highly recommend it
Response from KIrst on 9 Jul,2016
Hi Martin , Many thanks for your Kind and insightful Review , we so appreciate the feedback! and look forward to welcoming you back in the near future!

10/10 Excellent

Warren, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Great location and excellent staff. The food was fantastic and I enjoyed my stay there and wish it could have been longer.
Many thanks for your kind review Warren, and are happy to know we were able to meet your expectations. We so enjoyed welcoming you to the Sandalwood lodge Family and look forward to welcoming you back in the future , hopefully for longer next time !

8/10 Good

Razouk

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ottimo albergo circondato dal verde un oasi di pace personale cortesissimo e disponibile solo leggermente carente la colazione