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"Ramside Hall is always an exceptional experience. The grounds, hotel and spa are all beautiful and you feel completely revitalised after a visit. On this occasion I have to give a huge big up and THANK YOU to Leanne -the booking team -who delivered above and beyond to help accommodate me. had to change my accommodation date firstly due to a car crash and secondly when my child care fell through; helping me to accommodate bringing my daughter. She is positive and solutions focussed. She really picked me up with her bubbly approach and her desire to ensure, as a customer, I was beyond happy with my experience. She is a huge credit to Ramside and an ambassador for the group more broadly. "

"Perfectly located for strolls around Durham: Up to the Durham Cathedral, Durham Castle, Durham centre with restaurants, shops and cafés, less than 10 minute walk away. We paid slightly more for a premium river view walk and we did not regret it. Perfect view in the morning and dusk of the world passing by. Loved walking along Durham riverwalk. Highly recommend but would recommend you get dropped off if possible as parking is not free and can stack up if you’re staying more than one night. "

"Great hotel and fantastic staff"

"The hotel Indigo was fabulous. Staff lovely , spotlessly clean, very comfortable and great breakfast. Looking forward to another stay."

"The hotel is quite dated which adds a lot of character to the property. The general areas are relatively clean but the room we were booked in has seen better days. There were some cobwebs near the windows and the floor was a bit dusty. We arrived almost midnight and quite tired so didn’t really do a complete check of the room. We did notice that one of the tv remotes were missing so I let the nightporter know. In the morning, breakfast was standard spread. All the hotel and restaurant staff we come across with at this property were really good and seemed to enjoy their work and makes for a very pleasant stay indeed."

"Mandy on reception was brilliant in helping us with our stay and answering questions."

"Great amenities and breakfast "

"Great hotel. Modern and clean. Staff are fantastic! Really friendly! "

"Booked 2 rooms unfortunately on opposite ends of the hotel. Staff all very friendly and helpful "