Barley Holidays

Staff is excellent. Lobby is nice. Rooms are small and tired looking. Windows are old and thin. Could hear music from a nearby bar. Also there was construction going on.

The property met my needs 100%.

The staff were incredibly kind and helpful. It’s a very very nice hotel and I can’t imagine even those used to the absolute best, being disappointed in their stay. I suppose one could argue the main dining room is very very slightly off with its interior design, but every single other aspect of this hotel is fantastic.

We had a wonderful stay at this hotel in London. The reservation manager and the staff were extremely kind, helpful, and welcoming. Unfortunately, Expedia was of no help when an issue with our booking arose, despite my several calls and emails. I have been a loyal Expedia customer for years, booking hotels and flights several times a year, but this experience left me very disappointed. The problem that Expedia told me “could not be resolved” was handled immediately and with a smile by the hotel team upon our arrival. We are truly grateful to them for removing the stress caused by Expedia and making our stay such an enjoyable one.

Fantastic service! Smallish rooms but fine for London, but the stand out service and amazing location makes it a great choice