Hotels near Hatfield Ice Arena

"The faucet in our room (hot water) was loose so I have to hold it by the base to turn on/off, no microwave in room & the ice machine on my floor (3rd) was out of order. Completely an inconvenience! "

"When I entered the room, I noted the following damages and provided feedback to staff. - Damaged leather on the bed headboards and chairs - Damage to the door - Issues with the bathroom caulking They mentioned they noted into account, when checking out I mentioned again and nothing was on account. Ensure you check the room for damages. "

"Everything was beautiful; there was two hiccups 2/3 elevators lost service and the microwave as requested wasn’t in room. Eventually the elevators came back up and the microwave was delivered to the room. Karen sweet lady met us while we were checking in, she was so personal engaged in conversation. Although the conversation was brief it was nice to see someone enjoying their job."

"During my previous stay at this establishment, I encountered no adverse remarks. Regrettably, upon check-in, rooms were unavailable, necessitating a prolonged wait for housekeeping to complete the room turnover process. Furthermore, there were remnants of food on the carpets. Regrettably, the hallways emitted a distinct and unpleasant odor. As previously mentioned, I have made multiple visits to this establishment while visiting friends and family, and I have not experienced this situation. I suspect that this incident may have been attributed to staffing or organizational issues. I do hope they consider at least a momentary accommodation. "

"clean and comfortable"

"Very welcoming and kind staff. Fantastic breakfast. Felt very safe and comfortable."

"The shower was cold water, the sink did not drain, you heard the water running through the walls with every flush and the coffee in the morning was cold from the day before. Would not recommend."

"The hotel was very noisy but the staff was wonderful and attentive and the location great! "

"Room was kind of small tv was big walk in shower was nice, Hotel is very old elevators need renovating. "