Premier Inn, Heaton hotels

"It was a 2 night stay, lovely room, staff were lovely and friendly, laundry was clean. Only one lift was working, but we were only on second floor so just used the stairs. Food was lovely. Definately come back to this hotel. "

"It is a lovely hotel in the far end of the Quayside and quiet rooms "

"Lovely room. Friendly staff and great location. Good value for money."

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"A lovely stay - a family of 5 and booked 2 rooms. Yanas was very helpful and friendly and made sure our check in and check out went smoothly. Great surprise with the complimentary hot drinks voucher and 2pm check out. Thank you "

"Nice spa area and the area around the hotel was nice. Train station is relatively close but would advise a taxi or uber due to elevation difference "

"Stayed just one night ,fantastic old hotel that has loads of charm ,rooms so spacious and well equipped.lovely bar ,would definitely stay here again ."

"I forgot to request hypoallergenic bedding before my stay and the hotel were very accommodating and bought me feather free bedding no problem"

"Great hotel in excellent location. All staff were really friendly and provided helpful information about the hotel's services. Bed was very comfortable and room was a good size and very clean. Quality bed linen and towels too. Plenty of choice of cooked and continental style breakfast items. Really great value stay. Will definitely be back for another stay."