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Reviews of InnTourist Hostel

2 out of 5
InnTourist Hostel
Haapaniemenkatu 7-9B, Helsinki

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 53 reviews" "
Rating 8 - Good. 24 out of 53 reviews" "
Rating 6 - Okay. 9 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, easy self check in and close to central Helsinki. Would stay again for a good price
Stayed 1 night in Mar 2024
Response from InnTourist-hostel on 2 Apr,2024
Dear Alfie, thank you for your review! We are very glad that you felt comfortable in our mini-hostel. Happy travels and welcome to visit us again :)

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from InnTourist-hostel on 20 Oct,2023
Thank you for your review and for visiting us. Happy travels and welcome to visit us again :)

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2022
Response from inntourist on 4 Jul,2022
Kiitos palautuksesta ja tervetuloa uudelleen

6/10 Okay

Yirga

Disliked: Staff & service
Cleanliness is not bad. I have been only for one no time to observe
Stayed 1 night in Sep 2021
Response from inntourist on 27 Sept,2021
Hello. Thank you. See you again! Best regards, InnTourist Hotel.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet comfortable lovely stay. Easy to check in.
Stayed 1 night in May 2021
Response from INNTOURIST on 12 May,2021
Thank you for choosing our hostel We will be glad to see you in our hostel again!

8/10 Good

mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from INNTOURIST on 26 Mar,2021
Thank you for your feedback. Welcome again!

8/10 Good

Teemu

Business traveller
Liked: Cleanliness, property conditions & facilities
Hyvä kokemus. Siistit tilat ja mutkaton sisäänkirjautuminen.
Stayed 3 nights in Jan 2024

10/10 Excellent

Tetsuya

Stayed 1 night in Jan 2024
Response from InnTourist-hostel on 15 Feb,2024
Tetsuya, thank you for choosing our hostel to stay in Helsinki. Happy travels and welcome to visit us again :)

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Asiansa ajava hostelli, jossa nukkui hyvin. Kannattaa huomata että vessat/kylpyhuoneet on jaetut. Koodi tuli ajoissa ja ohjeet oli hyvät. Ainoa hankala juttu oli se, että huoneessa oli vain pikkupyyhe, ei kylpypyyhettä.
Stayed 1 night in Jan 2024

6/10 Okay

ayu

It’s difficult to find out the entrance
Stayed 1 night in Dec 2023
Response from InnTourist-hostel on 15 Feb,2024
Thank you for choosing our hostel to stay in Helsinki. Happy travels and welcome to visit us again :)

10/10 Excellent

Kimmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from InnTourist-hostel on 5 Mar,2024
kiitos!

10/10 Excellent

Setara

Kiva kiitos
Stayed 1 night in Nov 2023
Response from InnTourist-hostel on 29 Nov,2023
Setara, kiitos palautteestasi, olemme iloisia, että viihdyit minihostellissamme. Hyvää matkaa ja tervetuloa uudestaan :)

6/10 Okay

Elina

Stayed 1 night in Oct 2023
Response from InnTourist-hostel on 31 Oct,2023
Elina, thank you for your feedback. Happy Travels Welcome to visit us again

10/10 Excellent

Kaisa

Stayed 1 night in Sep 2023
Response from InnTourist-hostel on 24 Sept,2023
Kaisa, kiitos palautteestasi ja hostellimme arvioinnista. Mukavaa matkaa jatkossakin ja tervetuloa uudelleen :)

8/10 Good

Teemu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saavuin myöhäisillalla. Henkilökuntaa ei ollut paikalla mutta kaikki sujui mainiosti aiemmin saatujen ohjeiden perusteella. Oikein siisti huone ja
Stayed 1 night in Feb 2023
Response from InnTourist-hostel on 16 Feb,2023
Kiitos Teemu palautteesta. Tervetuloa käymään meillä uudelleen

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from InnTourist hostel on 9 Feb,2023
Jari, kiitos palautteesta.

8/10 Good

Kateriina

Stayed 1 night in Jan 2023
Response from inntourist on 8 Jan,2023
Kateriina, Thank you for your feedback

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onpersoonlijk, ongure omgeving, kamer en badkamer niet elke dag schoongemaakt.
Stayed 3 nights in Nov 2022
Response from inntourist on 29 Nov,2022
cleaning is done every day!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok.
Stayed 2 nights in Oct 2022
Response from inntourist on 24 Oct,2022
Thank you for your feedback. It is very important for us to improve the quality of the services provided

10/10 Excellent

Mervi

Stayed 2 nights in Jun 2022
Response from inntourist on 4 Jul,2022
Kiitos, Mervi palautuksesta ja tervetuloa uudelleen!

8/10 Good

Sanna

Stayed 1 night in Jul 2022
Response from inntourist on 4 Jul,2022
Kiitos, Sanna palautuksesta ja tervetuloa uudelleen!

8/10 Good

Tuomas

Stayed 1 night in Mar 2022
Response from inntourist on 9 Mar,2022
Hello Tuomas. thank you very much for your feedback! See again!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Harhaanjohtava kuvaus
Huoneen kuvaus oli harhaanjohtava. Missään ei sanottu, että on jaettu kylpyhuone. Yhteiset kylpyhuoneet olivat kuitenkin siistit. Lisäksi oli mainittu äänieristetyt huoneet, mutta käytävän muiden huoneiden ovien avaaminen ja sulkeminen kuului hyvin ja huoneen ulkopuolella olevan kylpyhuoneen takia liikennettä oli enemmän.
Stayed 1 night in Nov 2021
Response from inntourist on 16 Jan,2022
Kiitos palautteesta. Tämä on meille erittäin tärkeää, jotta voimme parantaa palveluitamme asiakkaillemme.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021
Response from inntourist on 28 Oct,2021
Hello. Thanks

8/10 Good

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service Easy to use microwave Nice clean room
Stayed 1 night in Oct 2021
Response from inntourist on 17 Oct,2021
Hello! Thank you very much! Your feedback is very important to us. We are waiting for you again at our hotel! Best regards, INNTOURIST Hotel&hostel.

10/10 Excellent

Marija

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loistava kokemus, suosittelen.
Stayed 1 night in Oct 2021
Response from inntourist on 17 Oct,2021
Hello! Thank you very much! Your feedback is very important to us. We are waiting for you again at our hotel! Best regards, INNTOURIST Hotel&hostel.

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukava hotelli
Oli mukava olla ja näkyvä oli hyvä oli kans ihan mukava työntekijä siellä
Stayed 1 night in Jul 2021
Response from INNTOURIST on 25 Jul,2021
Kiitos palautteesta! Tervetuloa käymään uudestaan :)

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from INNTOURIST on 25 Jul,2021
Kiitos palautteesta! Tervetuloa käymään uudestaan! :)

8/10 Good

Janette

Stayed 1 night in Jun 2021
Response from Inntourist on 10 Jun,2021
Hello. Thank you. See you again! Best regards, InnTourist Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supersiisti huone, mukava sänky, kiva kaupunkinäköala korkealta, edullinen hinta.
Stayed 2 nights in May 2021
Response from INNTOURIST on 4 Jun,2021
Hello. Thank you for your feedback. See again! Best regards,

10/10 Excellent

Minchong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from INNTOURIST on 21 Apr,2021
Thank you for your feedback! Welcome again!

10/10 Excellent

jari

Stayed 1 night in Feb 2021
Response from INNTOURIST on 11 Mar,2021
Kiitos!

10/10 Excellent

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9
Erittäin hyvällä paikkaa ja mukavat maisemat
Stayed 1 night in Jan 2021
Response from INNTOURIST on 3 Feb,2021
Kiitos palautteesta!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hinta/laatusuhde melko hyvä
Asiallinen henkilökunta ,kaikin puolin toimiva ratkaisu.
Stayed 1 night in Dec 2020
Response from INNTOURIST on 18 Dec,2020
Kiitos! Tervetuloa uudeleen!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from INNTOURIST on 18 Nov,2020
Kiitos! Tervetuloa udeleen!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nopeat unet
Toimi tarkotuksen mukaisesti
Stayed 1 night in Nov 2020
Response from INNTOURIST on 10 Nov,2020
Hei. Kiitos! Tervetuloa uudelleen! Ystävällisin terveisin,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edullista majoitusta Merihaassa
Paikan siisteys yllätti. Todella siistit WC:t ja suihkut käytävällä ja niitä on 4 kpl per kerros eli mitään ruuhkaa vessaan/suihkuun ei ollut, varsinkin kun naapurit (pääasiassa ilm. eestiläisiä rakennusmiehiä tms.) lähtevät jo aikaisin aamulla töihinsä. Huonessa pieni jääkaappi, vedenkeitin ja kapselikahvinkeitin (kapseleita saa respasta). Erittäin liukkaasti toimiva ilmainen netti. TV:n kanavat eivät näkyneet, mutta who cares.
Stayed 1 night in Oct 2020
Response from INNTOURIST on 28 Oct,2020
Kiitos palautteesta. Meillä on ilo nähdä uudelleen!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Viikonloppukokemus
Vietimme viikonlopun hostel Inntourist Kalliossa Haapaniemenkadulla Helsingissä mieheni työmatkan vuoksi. Huone oli pieni, mutta siisti ja näköalat ikkunasta mahtavat yli Helsingin. Nojatuolia huoneeseen olisin kaivannut, mutta pieneen huoneeseen se tuskin olisi sovinnolla mahtunut. Paikan sijainti erinomainen, palvelut lähellä. Henkilökunta ystävällistä.
Stayed 2 nights in Aug 2020
Response from INNTOURIST on 31 Aug,2020
Kiitos hostellin valitsemisesta. Meillä on ilo nähdä teitä jälleen!

8/10 Good

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from INNTOURIST on 20 Aug,2020
Ilona, thank you for choosing our hostel to stay in Helsinki. We will be glad to see you again !!!

8/10 Good

Eetu

Liked: Cleanliness, staff & service, property conditions & facilities
Ei moitittavaa
Majoitus todella siisti ja kaikki uutta! Huoneessa ei ilmastointia joten kuuma nukkua. Rakennukseen oli vaikea löytää kävellen mutta autolla ei ollut ongelmaa. Parkkipaikka hyvällä sijainnilla ja helppo löytää kun sai hyvät ohjeet tekstiviestillä etukäteen!
Stayed 1 night in Aug 2020
Response from INNTOURIST on 17 Aug,2020
Kiitos palautteesta. Meille on erittäin tärkeää saada palautetta vierailta. Tervetuloa uudelleen!

4/10 Poor

Niko

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Aug 2020
Response from INNTOURIST on 13 Aug,2020
Niko, thank you for choosing our hostel for your stay in Helsinki! We will be glad to see you again!

8/10 Good

Veli-Matti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from INNTOURIST on 28 Jul,2020
Veli-Matti, kiitos palautteestatte. Tule käymään uudestaan! Ystävällisin terveisin, InnTourist

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Tv huoneessa ei toiminut, huoneessa oli järkyttävän kuuma ja varaussivulla mainittua lisämaksullista aamupalaa ei ilmeisesti ollutkaan saatavilla. Plussaa siisteydestä!
Stayed 1 night in Jul 2020
Response from INNTOURIST on 20 Jul,2020
Hyvää päivää. Kiitos palautteestasi, on tärkeää olla parempi. Huomasimme rikkoutuneen television. Korjaamme tämän ehdottomasti. Tarjoamme aamiaisen, joka on sallittu hostellissa. Vieraidemme turvallisuuden vuoksi tuotteet on pakattava erikseen, koska maailmassa on Coronavirus. Tarjoamme (jogurtti, banaani, hillo, leipä, juusto, appelsiinimehu ja täysjyväkeksit), kaikki pakattuina ja tarjoillaan huoneeseesi.

8/10 Good

Katja

Liked: Cleanliness, property conditions & facilities, room comfort
Ohjeet
Muuten kaikki sujui, mutta kun olisi tarvinnut esim. Vessapaperia en tiennyt mistä löytää, eikä henkilökuntaa paikalla. Tietysti olisin voinut soittaa.. Ei ollut myöskään ohjeistusta olisiko huone pitänyt itse siistiä jäljiltään.. Esim. Petivaatteet
Stayed 1 night in Jul 2020
Response from inntourist on 27 Sept,2021
Hello. Thank you. See you again! Best regards, InnTourist Hotel.

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean hostel in Kallio.
The place was very clean! Everything was modern and worked perfectly. Pretty close to downtown Helsinki. Staff was friendly and helpful. Bed was comfortable. No air conditioning, but I guess there aren't heat waves very often in Helsinki. There are also no lockable storage units in the hostel.
Stayed 10 nights in Jun 2020
Response from INNTOURIST on 2 Jul,2020
Axel, thank you for your feedback, it is very important for us. We will be glad to see you again! Regards, InnTourist

8/10 Good

Boniface

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from INNTOURIST on 3 Jul,2020
Boniface, thank you for your feedback, it is very important for us! Looking forward to seeing you again. Regards, InnTourist

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Huoneiden äänieristys todella kehno. Asiakaspalvelija ei puhunut suomea eikä englantia, joten kommunikointi oli vaikeaa.
Stayed 1 night in Jun 2020
Response from INNTOURIST on 10 Jun,2020
Hello! The soundproofing of our rooms is very good. I don’t know why you have such an opinion. The support representative was on a business trip at that moment. Probably our student answered your call. Waiting for yours again! All the shortcomings indicated by you, we will fix it. Best regards, Welcome INNTOURIST

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in May 2020
Response from INNTOURIST on 4 Jun,2020
Thanks. Your feedback is very important to us. We try to offer our guests the best conditions. See you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020
Response from INNTOURIST on 4 Jun,2020
Thanks. Your feedback is very important to us. We try to offer our guests the best conditions. See you again!

10/10 Excellent

Anu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä ja edullinen
Stayed 1 night in May 2020
Response from INNTOURIST on 4 Jun,2020
Thanks. Your feedback is very important to us. We try to offer our guests the best conditions. See you again!