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Reviews of Omena Hotel Yrjonkatu

2.5 out of 5
Omena Hotel Yrjonkatu
Yrjonkatu 30, Helsinki

Reviews

7.6

Good

Rating 10 - Excellent. 204 out of 1003 reviews" "
Rating 8 - Good. 483 out of 1003 reviews" "
Rating 6 - Okay. 214 out of 1003 reviews" "
Rating 4 - Poor. 64 out of 1003 reviews" "
Rating 2 - Terrible. 38 out of 1003 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice overnight stay in a perfect location. Walkind distance to Kamppi and the main train station
Stayed 3 nights in Apr 2024
Response from Jousia / Omena-hotellit on 19 Apr,2024
Thank you Sari for your excellent review! We wish to see you with us again!

8/10 Good

Annu

Business traveller
Liked: Cleanliness, property conditions & facilities
Easy access, quiet, appropriate. Coffee cup could be bigger….
Stayed 1 night in Apr 2024
Response from Jousia / Omena-hotellit on 15 Apr,2024
Thank you Annu for your lovely review! We'll see what we could do about the bigger coffee cups. Hopefully your stay went beautifully otherwise!

6/10 Okay

anu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice place to stay inn the center of city. No reception available... May have difficult checkin...if something goes wrong no one to approach.. Interior of the hotel very simple and neat. Clean.. Good to have a direct approachable number for help. We cant contact the helpline only once we will be able to getin. Otherwise no one to ask help if anything goes wrong with checkin
Stayed 1 night in Mar 2024
Response from Omena team on 22 Mar,2024
Hi Anu, Thank you for your review. Great to hear that our location in the centre of Helsinki was for our liking. We have automated our booking processes so that there is no need for on site personnel accept for the cleaning staff and we do offer a 24/7 customer service phone line in case there are any questions of hiccups. Welcome again!

8/10 Good

Evgeniia

Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy to find, comfortable
Stayed 1 night in Mar 2024
Response from Omena Hotel Helsinki Yrjönkatu on 13 Mar,2024
Hi, Thank you for the review. Glad you enjoyed your stay.

6/10 Okay

Yusrin

Stayed 1 night in Nov 2023

10/10 Excellent

Kazuhisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Henrikki

Travelled with group
Liked: Cleanliness, property conditions & facilities
Ei ollut mitään millä pyyhkiä vettä suihkun lattialta viemäriin.
Stayed 1 night in Dec 2023

8/10 Good

mr Michael c

Liked: Cleanliness, property conditions & facilities, room comfort
Good, no problems
Good standard hotel, no staff but the number pass system seems to work fine, except for going down in the lifts but I need the exercise anyway
Stayed 2 nights in Nov 2023

4/10 Poor

Irina

Location is good
Stayed 1 night in Oct 2023

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Convenient to the bus station and shops.
Stayed 2 nights in Oct 2023

10/10 Excellent

Antti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for good work!
I have stayed quite often and the rooms are starting to have some shabby elements, like hooks on the walls having fallen off, in some cases the hangars being bent and also the water boiler having completely become layered with calcium remnants in the bottom. PS. As a regular quest, I would be happier to have a view towards Eerikinkatu if possible, if not, I understand.
Stayed 1 night in Sep 2023

8/10 Good

Damian

Liked: Room comfort
After a turbulent start, things did get sorted and the hotel served its purpose. You are meant to receive an email with a link the night before arrival. As this is a 'staffless' hotel, you are required to submit some information before your code number is issued. This code opens the hotels main door, the interior door, the lift, and your room. I never received the link. The next day I tried to contact Hotels.com and the hotel. I couldn't get through to the hotel, and Hotels.com was as much help as a paper umbrella. You must remember, I am now walking aimlessly around Helsinki. Finally I manage to reach the hotel direct, and all was sorted within minutes. I would suggest you book this hotel direct, and not through a third party. The hotel needs your contact details in order to send you the link. The hotel is really well located in the heart of the city. Rooms are large, with a little seating area, and ensuite bathroom. They come with a large TV, hairdryer, tea/coffee facilities, microwave, and a fridge. I'd definitely stay again, as the location and price are great. I would however book with them directly
Stayed 2 nights in Sep 2023

6/10 Okay

guillermo

Stayed 6 nights in Sep 2023

2/10 Terrible

Jeremy

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Omena hotel near Kampi in Helsinki.
Disappointing. Lack of easily accessible mains sockets, the double bed is in an alcove and is difficult to get into and out of. The fibreglass modular bathroom floor is very noisy when you walk on it. The television kept cutting out. Apart from that, it was OK for a budget place to stay.
Stayed 3 nights in Sep 2023

8/10 Good

Ricardo, Cancún

Liked: Staff & service
Great location, practical, rooms have enough for price, but it was loud and smelly
Stayed 2 nights in Sep 2023

6/10 Okay

An

Travelled with partner
Disliked: Cleanliness, staff & service
First room was too cold. We tried to call but only after trying several times we were able to speak to someone. They allowed us to swap rooms and the second room was much warmer but the TV and fridge didn’t work and we found an empty condom package beside the bed 😬 On a positive note, the room was functional and in a great location.
Stayed 2 nights in Sep 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Superbly located, great stop over for a small family, and great value for money. Would recommend to a family on a budget.
Stayed 2 nights in Aug 2023

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
A very basic property! Did provide good beds and a shower, but strange to see a microwave with no cutlery or crockery, or a place to wash up (although the bathroom worked out due to the clean tap water). Also couldn't open windows which made the room a bit too warm on one day. If you literally want somewhere to stay that's cheap, this is it. If you want to cook... Go to the K-Supermarket in Kamppi and you'll be able to do so!
Stayed 4 nights in Aug 2023

8/10 Good

Nitin, Blaine

Travelled with family and small children
Liked: Cleanliness
The location of the hotel is GREAT. It is close to Esplanade, Senate Square, Kamppi bus station, Train station. The code entry worked great and the hotel was adequate and priced correctly for a budget hotel. The only and probably a major issue we had during the stay was the lack of air conditioning. It can get quite warm inside during the summer and having no air conditioning or even a fan or have the ability to open the window made the room very stuffy. We couldn't sleep well at night because of it. I would urge the hotel to at least provide a fan if the building is not hooked up to provide central air conditioning.
Stayed 1 night in Aug 2023
Response from Jousia / Omena-hotellit on 11 Aug,2023
Hi Nitin, thank you for your review. Unfortunately we don't have an air condition unit in our Yrjönkatu hotel rooms. With issues that arise during your stay, we recommend that you are in contact with our 24/7 customer service via phone.

8/10 Good

Kaia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good hotel for a short stay. Doesn't have many amenities and is pretty bare bones, but the price location it makes up for it. Clean and quiet, note that you have to use your code to open many doors, operate elevators, and your hotel room door.
Stayed 1 night in Jul 2023
Response from Nea / Omena Hotels on 14 Jul,2023
Hi Kaia, thank you for the positive feedback! I'm glad to hear that you liked our location and cleanliness of the rooms. The different doors are for our clients' safety. Hope we can see you at our hotels soon again!

6/10 Okay

William, Leeds

Liked: Cleanliness
It’s cheap and close to the train station. Has good transport links with trams and metro. Those were the good points. I would’ve like to have been able to open the window to my room to allow fresh air, but there wasn’t any way to open without a key. And some of the lighting and switches could do with upgrading. Couldn’t rate the staff/service as I never saw anyone
Stayed 1 night in Jun 2023
Response from Omena Hotel Yrjönkatu on 4 Jul,2023
Hello William, thank you for the review!

10/10 Excellent

Yulia

Stayed 1 night in Jun 2023

8/10 Good

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location at great price
Great location to visit tourist places in Helsink.
Stayed 2 nights in May 2023
Response from Omena Hotel Yrjönkatu on 15 Jun,2023
Hello Edmund, thank you for the review!

10/10 Excellent

Seppo

Stayed 3 nights in May 2023
Response from Omena Hotel Yrjönkatu on 15 Jun,2023
Hei Seppo, kiitos arviostasi!

8/10 Good

Sara

Stayed 1 night in Apr 2023
Response from Omena Hotel Yrjönkatu on 15 Jun,2023
Hei Sara, kiitos arviostasi!

6/10 Okay

Jennifer

Travelled with family
The location was good.
Stayed 2 nights in Mar 2023
Response from Omena Hotel Yrjönkatu on 22 Apr,2023
Hei Jennifer, kiitos arviostasi!

10/10 Excellent

Val

Liked: Cleanliness, property conditions & facilities
It felt a bit unusual to not see the usual front desk with hotel staff, but as soon as I used my access code to open the hotel front door and then my hotel room, I felt at ease.
Stayed 1 night in Mar 2023
Response from Omena Hotel Yrjönkatu on 22 Apr,2023
Hello Val, thank you for the review! I am happy to hear that your experience at our self-service-hotel was a positive one.

8/10 Good

Daoruedee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to check in, good location
Stayed 1 night in Feb 2023
Response from Omena Hotel Yrjönkatu on 20 Feb,2023
Hello Daoruedee, thank you for the review!

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient, pretty basic but comfortable for a quick stay. TV did not work.
Stayed 1 night in Jan 2023
Response from Omena Hotel Yrjönkatu on 26 Jan,2023
Hello Liam, thank you for the review!

10/10 Excellent

Jacqueline Patricia

Stayed 7 nights in Nov 2022

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022
Response from Omena Hotel Yrjönkatu on 6 Nov,2022
Hei Elena, kiitos arviostasi!

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised with accommodations. Great value. Good location. Easy access and great communication
Stayed 1 night in Oct 2022
Response from Omena Hotel Yrjönkatu on 6 Nov,2022
Hello Kristina, thank you for the review!

8/10 Good

Swatantra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very cooperative and prompt in addressing my concerns over the emails, prior to my checking in. Indeed very helpful and relaxing tips on my first visit to Helsinki. Will definitely visit again and recommend to others.
Stayed 2 nights in Sep 2022
Response from Omena Hotel Yrjönkatu on 16 Oct,2022
Hello Swantantra, thank you for the review!

8/10 Good

Jens

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
fast easy moderate price and central
Stayed 1 night in Sep 2022
Response from Omenahotels Helsinki on 6 Oct,2022
Hi Jens,Thank you for your review! We are happy to hear you enjoyed out hotel!Kindest regardsJocke.

6/10 Okay

Virve

Woken up by other travellers shouting ang yelling.
Stayed 1 night in Aug 2022

6/10 Okay

bina

Stayed 3 nights in Jul 2022
Response from Omena Hotel Yrjönkatu on 9 Aug,2022
Hei Bina, kiitos arviostasi!

4/10 Poor

CARMEN GRACIELA

Stayed 2 nights in Apr 2022
Response from Omena Hotel Yrjönkatu on 24 May,2022
Hello Carmen, thank you for the feecback!

8/10 Good

Boris

Disliked: Staff & service
no staff
Stayed 2 nights in Feb 2022
Response from Omenahotel Helsinki Yrjönkatu on 13 Mar,2022
Hi Boris, thank you for your review.

8/10 Good

Majid

Stayed 2 nights in Feb 2022
Response from Omenahotel Helsinki Yrjönkatu on 12 Feb,2022
Hei Majid, kiitos arvostelustasi / Thank you for your review.

8/10 Good

Bonnie

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for Overnight Stay
Perfect for our one night stay. Clean and comfortable. Good location.
Stayed 1 night in Nov 2021
Response from Omena Hotel Yrjönkatu on 27 Nov,2021
Thank you for your review, Bonnie!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good things: We like the location of the hotel. Beds linen and towels was clean . Room was clean and tidy. Badly things: The whole hotel was smelly on cooked food from the restaurant downstairs. No hairdryer in the room. Coffee and sugar was just for 2 days. The folding beds was broken and uncomfortable, my daughter can't sleep for the whole stay. Windows are locked and room is without a fresh air. Bathroom floor was very very noisy. Hotel's need of renovation work .
Stayed 3 nights in Oct 2021
Response from Omena Hotel Yrjönkatu on 3 Nov,2021
Kiitos palautteestasi! Thank you for your feedback!

8/10 Good

Taika

Stayed 1 night in Sep 2021
Response from Omena Hotel Helsinki Yrjönkatu on 9 Oct,2021
Hei Taika, kiitos arviostasi!

8/10 Good

Tanja

Liked: Staff & service, room comfort
Hassle free and easy, great location
My flight landed really late and I managed to get to the hotel at 2 o'clock at night. Door code worked perfectly, got a warm shower and an ok, pretty comfortable bed, just what I needed for 1 night. Hassle free and easy. Location was great btw, close to the main train- and bus stations.
Stayed 1 night in Aug 2021
Response from Omena Hotel Yrjönkatu on 26 Aug,2021
Hello Tanja, thank you for your feedback! It is wonderful to hear that you really enjoyed your stay! Best regards, Omena Hotel Yrjönkatu

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2021
Response from Omena Helsinki on 24 Jun,2021
Kiitos palautteesta / Thank you for your feedback

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location,easy check in.Room was ok.I can recommend this hotel for short stay...
Stayed 1 night in Aug 2020

8/10 Good

Charinthip

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Georgia

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020