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Sure Hotel by Best Western Hilden-Duesseldorf

Hotel in Hilden with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Hilden-Duesseldorf

Food and drink
Lobby
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Parking available
  • Laundry
The current price is S$116
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Business Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Single Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed (Quiet Location)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Room, 1 Single Bed (Quiet Location)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Double Bed (Quiet Location)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Room, 1 Double Bed (Quiet Location)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Multiple Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, Multiple Beds

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Single Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Single Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Schwanenstr. 27, Hilden, NW, 40721

What's nearby

  • Hildorado - 16 min walk - 1.4 km
  • Classic Remise Duesseldorf - 11 min drive - 12.8 km
  • Benrath Palace - 11 min drive - 5.4 km
  • Mitsubishi Electric Hall - 13 min drive - 15.0 km
  • Konigsallee - 17 min drive - 17.9 km

Getting around

  • Düsseldorf-Benrath Station - 6 min drive
  • Hilden Süd S-Bahn - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 31 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪BARock - ‬4 min walk
  • ‪Cafe Extrablatt Hilden GmbH - ‬5 min walk
  • ‪Röstzeit - ‬3 min walk
  • ‪Olive - ‬2 min walk

About this property

Sure Hotel by Best Western Hilden-Duesseldorf

Hotel near the airport
Consider a stay at Sure Hotel by Best Western Hilden-Duesseldorf and take advantage of a terrace, a garden and dry cleaning/laundry services. Be sure to enjoy a meal at Amber's Restaurant, the on-site restaurant. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-in, 8 meeting rooms and multilingual staff
  • A 24-hour front desk, a vending machine and a lift
Room features
All 93 rooms offer comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and offices.
Other conveniences in all rooms include:
  • Baths or showers, free toiletries and hairdryers
  • LED TVs with premium channels
  • Wardrobes/cupboards, travel cots and heating

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 12 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amber's Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • Area rugs in room
  • Lift (80 centimetre wide door)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per night
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17.00 per person
  • Uncovered self-parking fee: EUR 12.00 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

Property is also known as

Amber Duesseldorf
Amber Hilden
Amber Hilden Duesseldorf
Amber Hotel Duesseldorf
Amber Hotel Hilden
Amber Hotel Hilden Duesseldorf
Duesseldorf Hilden
Hilden Amber Hotel
Hotel Amber Hilden
Hotel Hilden Amber
Sure By Hilden Duesseldorf
Amber Hotel Hilden Duesseldorf
Sure Hotel by Best Western Hilden Duesseldorf
Sure Hotel by Best Western Hilden-Duesseldorf Hotel
Sure Hotel by Best Western Hilden-Duesseldorf Hilden
Sure Hotel by Best Western Hilden-Duesseldorf Hotel Hilden

Frequently asked questions

Is Sure Hotel by Best Western Hilden-Duesseldorf pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20.00 per pet, per night.

How much does it cost to stay at Sure Hotel by Best Western Hilden-Duesseldorf?

As of 24 Jun, 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Hilden-Duesseldorf on 29 Jun, 2025 start from S$116.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Hilden-Duesseldorf?

Self-parking is available for EUR 12.00 per night. Limited spots are available.

What time is check-in at Sure Hotel by Best Western Hilden-Duesseldorf?

Check-in begins at 3:00 PM.

What time is check-out at Sure Hotel by Best Western Hilden-Duesseldorf?

Checkout is at 11:00 AM.

Where is Sure Hotel by Best Western Hilden-Duesseldorf located?

Situated near the airport, this hotel is 0.9 mi (1.5 km) from Hildorado and 2.9 mi (4.7 km) from Benrath Palace. Rhine and Neanderthal Museum are also within 6 miles (10 km). Hilden Süd S-Bahn is 9 minutes by foot and Hilden S-Bahn is 11 minutes.

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Sure Hotel by Best Western Hilden-Duesseldorf Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 143 reviews
Rating 8 - Good. 64 out of 143 reviews
Rating 6 - Okay. 30 out of 143 reviews
Rating 4 - Poor. 4 out of 143 reviews
Rating 2 - Terrible. 4 out of 143 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

No problems at all with this hotel. Would stay again and recommend to others.
Stayed 1 night in Sep 2024

10/10

Simple, good location, onsite parking, great value for your money
Stayed 1 night in Dec 2023

10/10

I reached the hotel very late at night and I got a nice, polite welcome at that time.
Stayed 1 night in Jul 2023

10/10

We were in town for a family event and spent two nights at Sure Hotel by Best Western Hilden-Duesseldorf. We had a great stay! The hotel is located near the quaint downtown area. We caught the S-Bahn to Düsseldorf from Hilden Süd which was about a 15 min walk. Check-in was quick and easy and the hotel staff was very friendly. Our rooms very extremely comfortable and very clean. We also enjoyed the breakfast buffet which offered a variety of food options for every family member. We would definitely stay at this hotel again.
Stayed 2 nights in Oct 2023

8/10

Goood
Stayed 2 nights in Nov 2022

6/10

I’ve stayed at this hotel several times, several years, nothing has been updated, this hotel can add a coffee machine to each room. New carpet should be install.
Stayed 3 nights in Mar 2024

6/10

Staff was at times very unprofessional. We waited hours for our drinks and food, even though there were only a handful of guests at the bar/restaurant. Some of the staff seemed very inexperienced and one even private made prive phone calls while working.
Stayed 3 nights in Aug 2023

10/10

Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Mar 2025

6/10

Stayed 1 night in Mar 2025

8/10

Stayed 4 nights in Mar 2025

8/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Jan 2025

6/10

The room was soooo cold I left a day earlier The front desk said they’d send a portable heater, nothing was sent. I had mentioned it also on the first day. They didn’t seems to care. Since my room was paid for 3 night , left on the 2 Day. The hotel is out dated.
Stayed 3 nights in Dec 2024

8/10

Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Sep 2024

8/10

Stayed 1 night in Sep 2024

8/10

Stayed 1 night in Sep 2024

6/10

Stayed 2 nights in Sep 2024

10/10

Stayed 3 nights in Sep 2024

10/10

Stayed 3 nights in Sep 2024