Exterior
Check availability

Reviews of Hiroshima Grand Intelligent Hotel

3.5 out of 5
Hiroshima Grand Intelligent Hotel
1-4 Kyobashi-cho, Minami, Hiroshima, Hiroshima

Reviews

8.2

Very good

Rating 10 - Excellent. 40 out of 85 reviews" "
Rating 8 - Good. 20 out of 85 reviews" "
Rating 6 - Okay. 18 out of 85 reviews" "
Rating 4 - Poor. 4 out of 85 reviews" "
Rating 2 - Terrible. 3 out of 85 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Room comfort
The bed in our room wasn’t flat. I spent 2 nights trying not to roll onto my partner. This meant two nights of terrible sleep. Can’t speak for all rooms but the bed seriously needed replacing. Otherwise, the hotel was fine. Close to the train station.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service by friendly and helpful staff. Great location near the train station. Quiet and comfortable stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Highly Recommended
Elegant hotel that was VERY nice. Staff was great but in Japan they have all been great. I would highly recommend this hotel.
Stayed 1 night in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant old school downtown hotel, with updated facilities.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels and location great service
Stayed 2 nights in Sep 2023

6/10 Okay

Oren

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

6/10 Okay

Oo

10/10 Excellent

Ellen

Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Other then parking at an offsite parking garage, the place was very nice! Will go back next time I’m in Hiroshima.
Stayed 1 night in Dec 2020

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely refurbished hotel
Older hotel that has room refurbished. if the lobby gives an old impression, the refurbished rooms are great ! You are welcomed in the corridor by a smell of fresh paint. The bathroom was very nicely laid out in 3 sepearate spaces : The toilet, the sink and finally the shower with bath tub next to it. Truly great ! Room was spacious too.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hiroshima Grand Intelligent Hotel
Good location close to the station. Fine for a one night stopover.

8/10 Good

Verified traveller

Liked: Cleanliness
Pleasant
This is a lovely and well intentioned hotel. The decoration seems a bit older and the furnishings could do with an upgrade however for the price it was good value and for all the antiques there wasn't a speck of dust anywhere. I would not consider this a very high end hotel however it was reasonably convenient by tram to everything and good value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Hiroshima Grand Intelligent Hotel Hiroshima
Older style hotel with very small rooms. Hotel insisted keys be returned to front desk each time you left the hotel and picked up again upon return. Made it very frustrating when the counter staff were attending others guests checking in/out and you had to wait to get your key back simply to return to your room.

6/10 Okay

Victor, Lexington, KY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good option, nothing fancy
Hotel is well located close to Hiroshima Station. The lobby is very nice but the rooms need new carpeting and some paint in the common areas. Overall it's a good option for the money.

10/10 Excellent

Linda, Fresno, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Great Price
This was an excellent hotel. Classy, clean and a great deal for the price. Breakfast was wonderful. Couple of blocks from the train station and Fukuya Dept Store. Would stay again.

6/10 Okay

Verified traveller

Disliked: Room comfort
Small and Cheap Business Hotel
We've stayed at the Hotel Grand Intelligent in Hiroshima in September while to see the tourist sights in the area. The accommodations were small, old and spartan but clean and sufficient.

2/10 Terrible

Brian, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not coming back
This hotel does not even have bell boys to carry customer luggage. When we were there the phone in our room was not working. The room is TINY and old.

4/10 Poor

P, MANCHESTER

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended if you want a little luxury
the hotel is 10mins walk from the station and staff are friendly. The room we were given was very tired indeed and small. For the same price we paid at Nagoya for the Hilton this hotel quality was very very poor. Old aircon, poor views apart from breaksfast room 75% Japanese 25% Western style food at breakfast by the way.

6/10 Okay

Yini, Detroit Metro, MI

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location with Pros and Cons
Depending on your needs, this could be the hotel for you. We like to stretch out after a long day of walking around town (genbaku dome within 25 minute walk) and partying, and our room at this hotel was tooooooo tiny for just the 2 of us. We only had room to open our suitcases on the bed. However, there were many nice amenities in the bathroom - but if you're over 6 feet tall, not recommended. It was quite nice and updated and very clean. We used the fridge and water boiler every night. The location of being so close to the Hiroshima train station was convenient too. We were able to hop on and off the shinkansen and JR line to get to other nice sites like Miyajima Island. A couple major cons wer the phones were not working in the entire hotel and the internet was unreliable.

6/10 Okay

Tom, Sydney

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close to all
It was a nice cheap little place. The lobby was quite classy, however the rooms weren't so great as usual.

2/10 Terrible

C, Manchester

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a nice place to spend a night!
Good points - The staff were friendly and there was internet access. Also, it was very close to the station so you don't have to drag your suitcases very far. Bad points - the room we stayed in was very dated and felt dirty and not very nice to spend a night in. The room was a funny brown colour, the bed wasn't comfortable and I didn't get a very good nights sleep because of the poor condition of the room - you were constantly thinking, what is that I can feel at the bottom of the bed! The bathroom wasn't the most pleasant environment either. Also, the room faced the road and we couldn't shut the window.

10/10 Excellent

MICHIYO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても可愛いホテルで、とても清潔でした。 トイレ、お風呂が別でお風呂にゆっくり浸かれるし、朝食も美味しくて、また泊まりたいと思えるホテルです。
Stayed 2 nights in Mar 2024

10/10 Excellent

Hisashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

MAMORU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

SHINYA

Stayed 1 night in Nov 2023

10/10 Excellent

Chika

Stayed 1 night in Oct 2023

10/10 Excellent

alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Nobuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族で広島旅行
家族4人で2部屋に分かれて利用しました。娘たちはヨーロピアンな感じがインスタ映えすると喜んで、たくさん写真を撮っていました。
Stayed 1 night in Sep 2023

10/10 Excellent

Takayuki

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

???

Travelled with group
Liked: Cleanliness, staff & service, amenities
　雰囲気もとても良かったです。照明はLEDで眩しすぎました。暖かみのある色で明るさを調整出来るといいです。あと窓が全開だと落下する人がいそうで工夫していただきたいです。
Stayed 1 night in Apr 2023

10/10 Excellent

J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室が広くゆったりくつろげました！ バストイレ別なのも良かったです。

10/10 Excellent

NORIYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Keiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足！
アメリカ人の夫とその両親と滞在しました！ ホテルのデザインからスタッフ皆さんのおもてなしが素晴らしく両親はもっと滞在したいと言い出したくらいで、大満足でした。 タクシーを呼んだり、宅配便をお願いしたり、大変助かりました。またいつか利用したいです！
Stayed 2 nights in Dec 2022

10/10 Excellent

AYAKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

まお

Stayed 2 nights in Oct 2022

10/10 Excellent

KAZUYO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
歴史と格式を感じる佇まいのホテル
フロントやサービスの方々の対応も良く、トイレとバスが別になっている上どちらも広さがありお部屋自体は十分満足できるものでした。ただエアコンの吹き出し口が直にベッドに向いていたのは私としてはいただけなかったかなと。それを除けば快適な一晩を過ごすことができたので広島をまた訪れる際には利用したいと思います。
Stayed 1 night in Oct 2022

10/10 Excellent

mami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
広くて快適
建物は古いですが、お部屋はとても広くてキレイで快適でした。バストイレ別というのも嬉しかったです。
Stayed 1 night in Sep 2022

10/10 Excellent

Masahiko

Stayed 1 night in Sep 2022

6/10 Okay

ERIKA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
エアコンの風が直接ベッドの顔の部分に当たり、調整するのが大変でした。 翌日喉が乾燥してしまったので、あらかじめ当たらないように微調整されているといいと思います。
Stayed 1 night in Jul 2022

8/10 Good

RYOICHI

Business traveller
Liked: Cleanliness
Stayed 2 nights in Jun 2022

6/10 Okay

SHIGEO

Stayed 1 night in Jun 2022

8/10 Good

MIHOKO

Stayed 1 night in May 2022

10/10 Excellent

Tamayo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの雰囲気が、とてもとても良かった！ 部屋も広く、バス、トイレも綺麗だし広い。 立地条件もよく、駅にも繁華街にも徒歩圏内。 また行きたいと思った
Stayed 1 night in May 2022

8/10 Good

NATSUMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近くてよかった。お部屋も綺麗だし明かりも人感センサーの物もあって便利だった。
Stayed 2 nights in May 2022

6/10 Okay

KEISUKE

Stayed 1 night in Apr 2022

10/10 Excellent

EIJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何から何でもの気遣いが行き届いてて、自分の家と同様で高級感のある雰囲気が気に入りました。 また広島に行く機会があれば泊まりたいと思います。
Stayed 1 night in Apr 2022

10/10 Excellent

Koji

Stayed 1 night in Apr 2022