- Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately, we could not say that the stay at your hotel was at all enjoyable. The reason being that the hotel is basically dirty! From the reception, into the elevator and along the corridor into the room needs a thorough clean. There is a thick layer of dust on all surfaces in the room, the bathroom ventilator is thick with grime and all of the bathroom surfaces need scrubbing thoroughly. When we arrived into our room, the fridge still had open and half eaten food left behind by previous occupants and half empty drink containers. To be fair, this issue was resolved quickly but there doesn’t appear to be any level of quality control when it comes to hotel cleanliness. Whilst we accept that we didn’t pay for a luxurious hotel, there is no excuse for a hotel being dirty. We hope this e-mail provides information to help improve standards of cleanliness in the hotel for other guests!