10/10 Excellent
Haley
Travelled with partner
12 Feb,2024
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely adored this hotel and we loved staying here. It is in the middle of a lot of action in Saigon but it is tucked away into a quiet alley where we slept peacefully every night. The breakfast served at the hotel every is absolutely wonderful. The staff was so helpful and kind and genuinely enthusiastic about helping the guests. We left our bags on site when we arrived because we were hours earlier than check in and when we came back, they were in the room with the AC on. They even offered to let us shower when we came back to retrieve our stored bags after checkout because we had a late flight and went out exploring the hot city all day. There’s laundry service for a very small fee so we were able to pack lightly and have our clothes washed. They helped us book a scooter food tour through the hotel and we got a little discount that way on an amazing outing in the city. If you want an authentic saigon experience I highly recommend Ben Thanh retreats hotel. really can’t say enough good things about the place.
Haley
Stayed 4 nights in Feb 2024