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Norfolk Hotel

4.5 star property
Escape to luxury near Ben Thanh Market. Unwind with a rejuvenating massage or indulge in international flavors.

Choose dates to view prices

Luxury awaits at Norfolk Hotel, where you can unwind with a massage or sauna visit. Enjoy international cuisine at Corso Steakhouse and Bar, explore the library, take advantage of dry cleaning/laundry services and 24-hour front desk support.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 750000.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 350000 for adults and from VND 175000 for children
  • Airport shuttle fee: VND 1280000 per vehicle
  • Rollaway bed fee: VND 750000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Norfolk Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Norfolk Hotel?

This property doesn't offer parking.

What time is check-in at Norfolk Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Norfolk Hotel?

Checkout is at noon.

Does Norfolk Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 1280000 per vehicle applies.

Where is Norfolk Hotel located?

Located in District 1, this luxury hotel is within a 5-minute walk of Nguyen Hue Walking Street, Ben Thanh Market, and Saigon Square. Dong Khoi Street and Vincom Center Shopping Mall are also within 5 minutes. Opera House Station is only a 4-minute walk and Ben Thanh Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 197 out of 445 reviews
Rating 8 - Good. 198 out of 445 reviews
Rating 6 - Okay. 34 out of 445 reviews
Rating 4 - Poor. 7 out of 445 reviews
Rating 2 - Terrible. 9 out of 445 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ドンコイ通りまで10分弱。ベンタイン市場も同様。 立地は最高。 施設的には少し古いですが、清潔です。高級ホテルではないですが、リッチなビジネスホテル。 コロナウイルス騒ぎで宿泊客は少なかったです。
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment. Classic Decoration. Good breakfast
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Börje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk vistelse på ert hotell. Trevlig och servicemaindad personal. Fina rum Generalmanager Erik vara otroligt bra att ha och göra med. Tänk om alla var som han. God frukost, god a måltider i övrigt. Trevliga grabbar som servade oss med dörröppningar etc. Längtar tillbaka till er.
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4泊しました。ホーチミンではいくつかのホテルに泊まりましたが、少し建物は古いですがとても良い印象を受けました。特にスタッフ皆様の対応は一流のホテルです。場所は高島屋まで歩いて2〜3分と便利な立地です。
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが丁寧に接客していただけとても気持ちが良かった。 朝食のメニューがもう少し多いと嬉しかったです。
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點絕佳的飯店, 第一郡的主要景點都可以步行抵達, 房間硬體稍舊, 但整體服務好
Stayed 3 nights in Feb 2020
Verified

8/10 Good

MAREHIDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフの応対が素晴らしいです

gold会員になりVIP Access 提携施設をはじめて利用しましたがお部屋のアップグレード特典が受けられず、とても残念でした。 グレードの低いお部屋は窓を開けてすぐ壁で閉塞感を感じました。 その他は満足です、特にスタッフの対応が特に良いと感じました。
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても良く立地も良かったのでストレスがなかったです。
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

EFRAIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location in downtown

Excellent location in downtown. Large, fitted room, clean and tidy. Good breakfast. Good service by the hotel staff.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

superhotell med superservice mitt i smeten

supertrevlig personal som pratar bra engelska å fixar det mesta. sen har de andra roliga saker för sig: välkomstdrink, personal som levererar blommor och säger godnatt på kvällen och morgontidning på morgonen. vi provade också spat som var kanon. trevliga faciliteter och bra massage.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

KK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location Hotel

Hotel Staff were all extremely courteous & helpful. Rooms were clean and comfortable. Only negative comment was the Hotel.com website did not state that the room was windowless for the Superior Signature Room which was why I booked this higher level room. Only for the Superior Room it mentioned windowless. Website need to reflect that for the other rooms that are also windowless.Hotel location was ideal for us with shoping centres and restaurant/cafes all withiin walking distance
Stayed 3 nights in Jan 2020
Verified

8/10 Good

toshio

Liked: Cleanliness, staff & service, property conditions & facilities
立地が良い。市内のどこ行くにも便利。
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Manabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スパのテクニックが素晴らしい。 レストランで食べた朝ごはんと夜ご飯は特に素晴らしかった。 ステーキやアスパラガスの焼き加減はとてもよかった。 スープから作るブンも良かった。 ホスピタリティ溢れるホテル。
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.Walking distance to all touristic places and shopping.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

soramame

Liked: Cleanliness, staff & service
ウェルカムドリンクでビールをいただけたのは嬉しかったです。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Impressive! Location and the staff were excellent!
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff are fantastic, helpful and a pleasure to deal with. Very well run establishment and convenient location for seeing the city
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in HCM.

The hotel was walking distance to a lot of shopping and attractions in HCM. Hotel staff was friendly and the rooms were comfortable.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Shahran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect hotel in Ho Chi Minh

Great staff and nice room. Location is perfect, within walking distance to most Landmarks in the city.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の種類が少なすぎです。客室は良いと思います。
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

MARIKO

Liked: Cleanliness, staff & service, property conditions & facilities
今回はネットでの予約たっだため、いつもと違い、部屋が向かいの建物に向いていたタイプだった。 昼間でも部屋が暗く、その点だけが残念でしたが、 他はいつもと同じ、サービスと居心地が良い空間でした。 ドアマンの方も、レストランのサーブもいつも通り親しみやすく快適でした。
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

JW

Liked: Staff & service, amenities
Basically there is no window in the room although it was marketed as room with window. The window is facing hotel’s own wall. It’s fake window. There was building renovation next to hotel and construction noise starts from 8am-6pm daily.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort

노퍽호텔사용후

트윈침대싸이즈너무작음 옆건물공사로인해 아침부터 늦게까지엄청시끄러움 창문열면 오토바이소리 장난아님 직원친절함 환기가안되서 방에서 곰팡이냄새남
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
시청이나 통일성 등 호치민 시내에서 가까워서 편했고 조용히 혼자 숙박하기 좋았다. 아침도 맛있었다.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, friendly people and very good location to walk land transportation
Stayed 1 night in Nov 2019