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Rosa Zen Hotel & Spa

3.0 star property
A peaceful haven in the heart of the city where travelers can enjoy rejuvenating spa treatments, quality dining, and convenient services

Choose dates to view prices

Sense City Hotel & Spa offers a quiet retreat near Pham Ngu Lao Street and Ben Thanh Market. Enjoy dry cleaning/laundry, spa massages, satisfying meals at the restaurant, and free WiFi. Multilingual staff assists with local experiences.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, No Windows

Minibar, in-room safe, desk, free WiFi

Superior Room, No Windows

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, free WiFi

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Room

Minibar, in-room safe, desk, free WiFi

Grand Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Located in District 1, a neighbourhood in Ho Chi Minh City, Rosa Zen Hotel & Spa is in the entertainment district. Saigon Central Post Office and Ho Chi Minh City Opera House are notable landmarks, and travellers looking to shop may want to visit Ben Thanh Market and Bui Vien Walking Street. Saigon Zoo and Botanic Garden and Dam Sen Water Park are also worth visiting. Visit our Ho Chi Minh City travel guide
Map
15 Bui Thi Xuan Street, Ben Thanh Ward, District 1, Ho Chi Minh City, 0084

What's nearby

  • Pham Ngu Lao Street
    Pham Ngu Lao Street
    8 min walk - 0.8 km
  • Ben Thanh Market
    Ben Thanh Market
    10 min walk - 0.9 km
  • Aerial view of downtown Ho Chi Minh City and the illuminated Bui Vien party street at night, Vietnam.
    Bui Vien Walking Street
    10 min walk - 0.9 km
  • War Remnants Museum
    War Remnants Museum
    10 min walk - 0.9 km
  • Lion dance on lunar new year in saigon vietnam
    Saigon Square
    13 min walk - 1.2 km

Getting around

  • Saigon Railway Station
    8 min drive
  • Ben Thanh Station
    10 min walk
  • Tan Binh - Tan Son Nhat International Airport (SGN)
    24 min drive

Restaurants

  • Trung Nguyen Cafe
    1 min walk
  • Mango Restaurant
    1 min walk
  • Circle K
    1 min walk
  • Bánh Cuốn Bà Hanh Sài Gòn
    5 min walk
  • bb.q Chicken Premium
    2 min walk

About this property

Rosa Zen Hotel & Spa

Hotel remodelled in 2017 and located near Ben Thanh Market
Close to Pham Ngu Lao Street and Bui Vien Walking Street, Rosa Zen Hotel & Spa provides an airport shuttle, dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Limo/town car service, multilingual staff and concierge services
  • A computer station, a TV in reception and tour/ticket information
  • A 24-hour front desk, luggage storage and a front desk safe
Room features
All guest rooms at Rosa Zen Hotel & Spa have thoughtful touches, such as 24-hour room service and air conditioning, as well as amenities, such as late-night room service and free WiFi.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • hoang-lien

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Built in 2002
  • Designated smoking areas
  • Renovated entire property - November 2017

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for VND 235000.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 344000.00 per vehicle (one way)
  • Rollaway bed fee: VND 235000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Rosa Zen Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rosa Zen Hotel & Spa?

This hotel doesn't offer parking.

What time is check-in at Rosa Zen Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Rosa Zen Hotel & Spa?

Checkout is at noon.

Does Rosa Zen Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 344000.00 per vehicle applies.

Where is Rosa Zen Hotel & Spa located?

Located in District 1, this hotel is within a 15-minute walk of Tao Dan Park, Ben Thanh Market and Bui Vien Walking Street. Pham Ngu Lao Street and Saigon Square are also within 1 mile (2 km). Ben Thanh Station is 10 minutes by foot and Opera House Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rosa Zen Hotel & Spa Reviews

7.2

Good

7.4

Cleanliness

7.8

Location

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 42 out of 200 reviews
Rating 8 - Good. 65 out of 200 reviews
Rating 6 - Okay. 63 out of 200 reviews
Rating 4 - Poor. 12 out of 200 reviews
Rating 2 - Terrible. 18 out of 200 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel
Stayed 14 nights in Jan 2023
Verified

8/10 Good

Hayden Lee

Liked: Staff & service
Disliked: Room comfort

Pretty good

Pretty good stay. Sections of the hotel look very tired, could do with an update. AC wasn't very powerful. Overall a pretty convenient location and good for a short stay.
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Hung

Disliked: Amenities, property conditions & facilities
Owner let this good location property run down, staff is very limited.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Lutovio PJ

Liked: Staff & service, amenities
Disliked: Cleanliness
Hi Expedia Slow service for facilities. Staff needs more good attitude to help customers. Staff don’t sleeping on your duty. Do your staff allows to sleep on duty.?
Stayed 14 nights in Apr 2023
Verified

2/10 Terrible

Shine

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staffs, not helpful of presenting information of the surroundings
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Thi Kim Loan

Arrived 5 minutes before 2pm check in time and they said you have to wait until 2pm to checkin! Breakfast photos are all over their website, however they no longer offer breakfast. Which has always been free with your accommodation as I’ve stayed there multiple times over the past 12 years.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Thuy T

Disliked: Cleanliness, staff & service, amenities
Not clean had to ask for towels had to ask bed sheets change
Stayed 14 nights in Mar 2023
Verified

2/10 Terrible

Hong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel very dirty. I can not stay and get out quickly. Very very bad and I move to another hotel cross streets A 25 hotel right now. If you take money back for me. And I says thank you 🙏
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Donna

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Needs TLC

This place needs a lot of maintenance. The plugs in both the bath and the sink were broken. The fridge didn’t work. Otherwise it was fine
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Moldy place

This place is full of mold. In the bathroom there was a water leak from the roof so it was always wet floor and a lot of mold. Very dangerous and unhealthy. We told the staff, they offered a new room but didn’t care about the water leak. We had cockroaches in the room. Only nice thing was the comfortable bed.
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible - avoid this place!

We do not recommend this place! The staff speaks very little English, are not very nice and smoke in the lobby. We woke up at 2am because the fire alarm was going off. Not 100% sure if it was the staff but we saw them smoking earlier. The rooms are very disgusting - walls are dirty and they don’t empty the trash can between different guests. The price do not match the place at all!
Shower curtain falling out of the wall
Stayed 2 nights in Nov 2022
Verified

2/10 Terrible

john

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Be careful with this hotel not recommended

I have been to this hotel in years past it was wonderful they changed owners and I would not recommend it at all. 5 days in the hotel they did not make the room once didn't take the trash out it started piling up. At the end of the stay they charged me $25 for checking out half hour late. The staff is unacceptable at best. I would advise everybody to look very carefully as to rent in this hotel. It was a couple rooms where people didn't spend the night and I'm not sure exactly what was going on other than they used it for an hour and left you make the decision what they were doing.
Stayed 6 nights in Oct 2022
Verified

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

This is the first negative review I have ever done. The first room I was in had a broken fridge, a broken air conditioner and was not clean. I asked to be moved. The second room had a broken toilet and broken tv. I asked for them to be fixed and was told that this was a bad hotel, I should expect things like this. I fixed the toilet myself. The room was dirty and unmaintained. The shower curtain and bathroom walls had mould everywhere, and the sleeping area had filthy walls, mould and humidity pealing paint. If you are asthmatic stay away from this place. There was one helpful person at the front desk.
Stayed 5 nights in Sep 2023
Verified

6/10 Okay

Kah Hui

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're just looking for a super cheap accommodation, this is good enough. However, that is about the only thing you'll get. Front desk service is...pretty lousy (guy isn't very friendly, and basically doesn't do anything). Room is not exactly the cleanest (there was a cockroach in my room on L4, which we got rid of ourselves and didn't see anymore thereafter, BUT STILL). The dressing table was a little dusty, but I just wiped it down with my own wet tissue. Wardrobe door is a little creaky. One thing to also note - the electricity in the room goes out once you leave the room (remove the key from the wall plug) so the fridge switches off, which means anything you try to chill - does not continue chilling. Overall, not recommended unless your #1 priority is cost.
Verified

2/10 Terrible

Hayato

受付したらオーナーが変わってて潰れてました
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

yuhachi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントは日本語を話す明るい女性がいましたが結婚してアメリカに行くとか、辞めたら日本語は通じません。 サービスの水、コーヒーは無し、アメニティーも 期待しないでください、寝るだけの古いホテルです。 目の前にコンビニがあるから水はそこで買うようにして ください。 安い部屋を選んだからか、 ベッドメイキングや掃除も２日に１回といわれました。 エアコンはゴンゴン音がしてます。 このホテルを決めたのはバスが付いてたから、 でも蛇口が動かない、シャワーで湯船に溜めました。 お湯は熱いのが出ます。 WiFiもホテルよりも他所から漏れてるフリーWiFiが 速いです。 ホテルの良いところは無関心だから出入りが楽です。 女性を連れ込むには気兼ねないですね。 エレベーターに空のコンドーム袋が捨ててありました。 ただホテルの前には女性はいないです。
Verified

6/10 Okay

Nhat Tuan

Vệ sinh phòng

Dọn vệ sinh không thường xuyên
Stayed 7 nights in Sep 2023
Verified

8/10 Good

Torben

Liked: Staff & service

Centralt beliggende

Centralt beliggende, men lidt nedslidt både toilet og bad - ingen forhæng bruser, kun to håndklæder ingen vandkedel
Stayed 1 night in May 2023
Verified

4/10 Poor

Kjeld

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service bruger vi ikke her

Ganske enkelt ingen service fra uvenligt personale Prisen var sat 75 % ned og denne pris svarer til kvaliteten Gammelt og skævt. Positivt er at det varme vand er der hele tiden.
Stayed 3 nights in Apr 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mangelhaft

Wir vebrachten 11 Nächte in einem "Deluxe-3-Bett-Zimmer", das bei der Buchung mit 32qm angegeben war. Das Zimmer, was wir bekommen haben, war höchstens 24qm. Die Lager des Hotels ist gut, nahe an allem und trotzdem für Saigons Verhälnisse ruhig. Das Zimmer wurde nicht automatisch sauber gemacht, sondern nur nach Aufforderung. Klopapier wurde nicht automatisch nachgefüllt. Staff ist freundlich und hilfsbereit, abgesehen von einem Mitarbeiter, als wir bei ihm wegen Magen-Darm-Problem nach einer 2.Rolle Klopapier gefragt haben, teilte er uns mit, dass pro Zimmer und Tag nur eine Rolle gibt. Zustand des Zimmers ist heruntergekommen. Mehrere Schimmelstellen an Decke und Wand sowie reparaturbedürftigte Stellen am Fußboden. Badewanne und Wachbecken haben keine Stöpseln, sodass wir ständig kleinere Sachen in den Abguß verloren hatten. Es gab kleine kriechenden Insekten im Zimmer, deren Art wir nicht identifizieren konnten. Man nimmst es nicht so genau mit der Reinigung. Wlan ist nicht immer verfügbar oder langsam.
Stayed 11 nights in Feb 2023
Verified

10/10 Excellent

Mamoru

Liked: Staff & service
値段を考えたら良かったです。
Stayed 7 nights in Feb 2023
Verified

2/10 Terrible

Hiroshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

とにかく汚いです。

4泊しました。私はアジアのホテルは慣れている方ですが飛び抜けて汚いです。冷蔵庫の中は前の人の残りが腐った状態で入ったままでした。浴槽も髪の毛で汚く掃除そのものをしていません。全くおすすめしません。
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Larvy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hitel con una disciplina excelente
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a good hotel
Stayed 14 nights in May 2022
Verified

6/10 Okay

Vinicius

Is a very old hotel need to maintance frequently wash basin Popup waste fail to response daily housekeeper must check. Any nice location easy excess to eatery. Bw Be back to stay again my next trip.😁😁😁
Stayed 1 night in Apr 2022