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Reviews of Raptors Lodge

3.5 out of 5
Raptors Lodge
Safari Junction, Hoedspruit, Limpopo

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 40 reviews" "
Rating 8 - Good. 11 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Leanne

Travelled with partner
Liked: Staff & service, amenities
The unit itself was clean & functional. What I disliked was I booked a unit with private pool & paid extra yet was unable to utilise the pool as it was very dirty with tissues & debris. The water & surface was also not clean. I did let them know & have followed up with a request for a refund of the extra I paid but no response over one week later…..

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

COLIN EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Stayed 2 nights in May 2022
Response from Jolene on 7 Jun,2022
Hi Robert, thank you so much for leaving such a great review. We really do appreciate it.

10/10 Excellent

Matthew, Lisarow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation to stay at. Nice and quiet and close to restaurants
Stayed 1 night in May 2022

10/10 Excellent

Matthew, Lisarow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again excellent accommodation
Stayed 1 night in May 2022
Response from Jolene on 7 Jun,2022
Hi Matthew, I am so glad to see that you enjoyed your stay with us. Hope to see you back again soon.

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick one night stay so that we could get an early start going into Kruger Park the following morning. Very nice stay.
Stayed 1 night in Mar 2022

8/10 Good

Pieter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raptors lodge
Excellent lodge
Stayed 1 night in Sep 2021

10/10 Excellent

Charl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot awsome value
Stayed 1 night in Sep 2021

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first choice when in Hoedspruit
Our companies use Raptors Lodge very often, the 2 bedroom, 2 bathroom units are great and it is a very affordable option for us. I can highly reccommend Raptors Lodge. Rooms are absolutely fabulous
Stayed 1 night in Feb 2021

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Hoedspruit
As always, a fantastic option for an overnight stay (or longer) in Hoedspruit. We will be back again and again!
Stayed 1 night in Dec 2020

8/10 Good

Clara

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The place was beautiful and clean, situated very close to the Kruger National Park which was very convenient for us. We loved everything about our however, the the electricity went off when we tried using the stove and it took over 2 hours to get assistance which was the only downside to the stay.
Stayed 1 night in Dec 2020

10/10 Excellent

GavinW, Lancaster

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, within walking distance of shops and restaurants. The pool was very welcome
Stayed 1 night in Feb 2020
Response from Jolene on 5 Feb,2020
Hi Gavin, Thank you for your great review! So glad that you guys enjoy the lodge :-)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Company's number 1 choice
We use Raptors Lodge all the time for our business trips. We also recommend them or book Raptors when we have international guests. Units with 2 rooms and 2 bathrooms are always a bonus and fits our budget. Clean, beautiful rooms with everything you need.
Stayed 3 nights in Jan 2020
Response from Jolene on 21 Jan,2020
good day, We are so glad to hear that you had a great stay at our lodge. Thank you for the awesome feedback. We really do try our best to make it as comfortable as possible for our guests. Have a wonderful day:-) Regards,

6/10 Okay

Luis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not value for money very expensive for what you get. Dishes dirty, only 3 bowls, chipped cups, damp on walls, only 1 toilet roll for 7 people, no spare rubbish bag, no dishwasher tabs, no aircon upstairs, pictures on hotels.com were not unit 48!
Stayed 1 night in Dec 2019
Response from Jolene on 31 Dec,2019
Good day, I am sorry to hear that your stay was not what you expected. We do urge guests on the welcome note to let us know if they have any problems. We would have definitely tried to assist with new cups, toilet paper and spare rubbish bags. As for the damp wall, we have treated this recently, so thank you for letting us know that it is back. We hope that we can make this up to you if you ever decide to come back. We can put you in one of our other units. Kind regards, Jolene Lodge Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Jolene on 5 Dec,2019
Thank you very much for your great review!

2/10 Terrible

Susi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad soroundings
The area around house 1, Was bad, for 12 Nights we where put just oposite a kindergarden, startet at 6.30 in the morning. And the had a roster which wake us every morning at 4.30! The chairs around the table at the patio, Was so dirty That we had to find a blanket to sit in. For 1 or 2 nights is ok but absoluty not for longer stay.
Stayed 12 nights in Sep 2019
Response from kim on 7 Oct,2019
Good day Susi, We are really sorry to hear you had a bad stay and it’s completely understandable why! Our deepest apologies you were allocated a unit next the school for 12 days, this should have been changed before your arrival, and we do not usually allocate that unit for long stay guests. We apologies for this. If we were made aware of the problem during your stay, we would have moved you to another unit or upgraded you to a private unit with no extra cost. We indicate in our welcome letters and via email to call us anytime for anything, our duty manager phone is 24 hours it’s highly important to us to make you as comfortable as possible during your time with us. We apologies and hope you come to visit us again soon we can give you a real raptors lodge experience

6/10 Okay

Jeff

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
delightful
I expected a hotel type room for 4 adults but on arrival I was surprised that we in fact had a two bedroom house. It was a well maintained property with a well stocked kitchen and good wifi. I wish we could have stayed longer.
Stayed 1 night in Jun 2019

10/10 Excellent

yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kruger 2019
Perfect Gate to Kruger Park
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the lodge - very comfortable. Efficient check in. Would have loved another night.
Stayed 1 night in Sep 2018

10/10 Excellent

Toni Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
The accommodation was very nice and had lovely character! We enjoyed it throughly and have a fabulous dinner around the corner at Hat and Creek.
Stayed 1 night in Jul 2017

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient / comfortable Accomodation
Central location with comfortable accommodation. This unit has everything you need.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position on edge of town but close to supermarkets, restaurants, etc.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently situated
We enjoyed our stay at Raptors but just wish it could have been for longer. All was perfect.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait !
On a tellement apprécié notre séjour que l'on a décidé de prolonger notre séjour : ils ont alors proposé soit de déplacer le client suivant pour nous maintenir dans le même lodge, ou de nous surclasser dans un lodge avec une meilleure vue et une piscine individuelle : nous avons choisi la seconde solution ! En arrivant nous avons signalé qu'il manquait de casseroles et surtout (crime de lèse-majesté pour un français!) : pas de tire-bouchon ! Dans l'heure et en notre absence, un set de casseroles & poêles neuf nous attendait dans son carton, posé sur la cuisinière ! ... un tire-bouchons l'accompagnait: encore merci pour la réactivité !
Stayed 2 nights in Sep 2019

10/10 Excellent

cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On a prolongé...
Tout était excellent : on a prolongé notre séjour de 2 nuits supplémentaires... que dire de plus ?
Stayed 2 nights in Sep 2019

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bekvämt och lyxigt
Väldigt fint! Vi kom fram på natten och hittade först inte det andra sovrummet som visade sig vara i en helt egen stuga! Mycket bekvämt med dubbla badrum, myggnät, AC, två duschar och egen uteplats med grill. Här kan man stanna många nätter.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
dirty place with no wifi and no hotel staff
No hotel staff at reception when we arrived at 6PM, the key was provided to us by a local ranger. the wifi does not work at all, we reported to the ranger that gave us the key but he could not help. he tried to call the hotel responsible but they did not really care. we could not connect to wifi at all during our stay. The apartment was not clean at all, cobwebs in every corner.
Stayed 1 night in Nov 2018

8/10 Good

Renee, Amsterdam

Liked: Cleanliness, property conditions & facilities, room comfort
De logde zag er prima uit. Alle faciliteiten waren aanwezig. Een aanrader!
Stayed 2 nights in Nov 2018

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Lodge am Rand der Stadt
Sehr schöne ruhige Anlage, leider fehlte mir die persönliche Betreuung, wir mussten den Schlüssel bei einem Wachmann abholen und abgeben. Die Bungalow sind sehr gross, mit 2 Schlafzimmer und einem schönen Pavillon draussen. In unmittelbarer Nähe gibt es ein Restaurant.