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Reviews of Finna Hotel

3 out of 5
Finna Hotel
Borgabraut 4, Holmavik

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 44 reviews" "
Rating 8 - Good. 16 out of 44 reviews" "
Rating 6 - Okay. 11 out of 44 reviews" "
Rating 4 - Poor. 4 out of 44 reviews" "
Rating 2 - Terrible. 3 out of 44 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

dennis

Stayed 2 nights in Aug 2023

10/10 Excellent

Deane

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Not a five star hotel and the room and the bathroom were on the small side but considering the price, it was more than acceptable.
Stayed 1 night in Sep 2022

6/10 Okay

Mei

Disliked: Cleanliness, property conditions & facilities
Ok, not great
Hotel is a bit run down, and not well maintained. Walls have a lot dark line spots and nail holes. Guests were constantly slamming their doors. Bathroom is not too clean. Windows are not clean too.
Stayed 1 night in Sep 2022

8/10 Good

Uwe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Simple but clean and in a good location.
Stayed 1 night in Sep 2022

2/10 Terrible

Daniel

Stayed 1 night in Jul 2022

6/10 Okay

Edda

Stayed 1 night in Jul 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Jón Atli

Stayed 1 night in May 2022

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and simple place to stay with view of town
Guesthouse type hotel offered a simple room with bathroom. No breakfast available in the winter months only coffee in the morning. Quick check-in process and very pleasant staff in a small town with public pool, supermarket and gas station. Most restaurants closed this time of year.
Stayed 1 night in Oct 2021

10/10 Excellent

Sigmar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

heng-kit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price.
Stayed 1 night in Sep 2021

2/10 Terrible

Omer

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little jewel of a hotel tucked away in a tiny town off the beaten path. The owners are so sweet and kind that it's like being with family. The rooms are comfortable and worth the money. The breakfast is lovely, and the owners will help you find places for dinner that are superb. Two thumbs way up!
Stayed 1 night in Jun 2021
Response from Ester on 2 Jul,2021
Dear Guest, Thank you for the lovely review! We are very glad you had an amazing stay! We hope to welcome you back some other time. Best Regards!

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, room comfort
Avoid if possible
The place requieres you to call a person to come and open it up for you, which is uncomfortable. The smoke detectors went off because of steam from the bathroom, which is extremely annoying. The rooms are taking apart, when using toilet paper, the holder just fell off. The rooms are small but ok otherwise.
Stayed 1 night in Mar 2020
Response from Simona on 28 Mar,2020
Dear Mark, Thank you for taking the time to send us a feedback, we appreciate it. We are glad that you were generally pleased with your stay at our place. We apologize for the inconvenience you had. We do hope that you will visit us again some day for a better experience. Best Regards, Simona

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Martynas (Reservations) on 16 Oct,2019
Thank you for taking time to write your review about your stay with us. Your feedback is important! We are happy to hear that you enjoyed your stay. We hope that you consider us again for the future.

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice enough but hotel was very dirty. The dirtiest I've stayed in the entire time I've been in Iceland. The room as ask impossibly small. I couldn't use the hot water heater because it was so disgusting.
Stayed 1 night in Sep 2019
Response from Vladimir on 25 Sept,2019
Hi, I'm really sorry to read this kind of feedback. I wish you have told us that you are not satisfied with your room and we could have made your stay more enjoyable for you. I apologize for the inconvenience Have a wonderful day!

2/10 Terrible

Kyle Black

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay unfortunately
I booked two nights at this hotel as the town of Hólmavík was ideally located for us to fully explore the west fjords of Iceland. The stay started poorly when there was no parking available upon arrival (also it was a bit difficult to identify the hotel from the street). I ended up parking down the street at the church and waking up early to move the vehicle. Afterwards we checked in and found a weird smell in our room with the window wide open meaning the staff had hoped to air it out before new guests arrived. This meant the room was freezing. We inspected the small room and found a strange stain on the pillow and cleaning that was done poorly (just wiping around the bathroom items as opposed to lifting the bottle and wiping underneath). There was a huge fly buzzing around which I got rid of but in the morning there was a new fly to greet us. The bed was comfortable I guess but knowing there was a weird stain and that the room wasn’t clean made for a less than ideal sleep. The shower was terrible as well, it barely drained at all meaning every shower was a race against time or the basin would overflow and flood the room. After one night we went down for breakfast. The food was good but the dining room was tiny and there was no where to sit for the short time breakfast is available. I then let one of the staffers know we would be checking out and she let me know we would get a refund for the second night we didn’t stay. So far no refund 12 days later. Would never recommend
Stayed 2 nights in Aug 2019
Response from Martynas (Reservations) on 24 Sept,2019
Thank you for taking time to write your review about your stay with us. Your feedback is important. We are sincerely sorry to hear that our accommodation did not meet your expectations. Please contact us directly via email and we will get back to you as soon as possible. We will make sure to fix these issues to provide better service for our future guests.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Martynas (Reservations) on 24 Sept,2019
Thank you for taking time to write your review about your stay with us. Your feedback is important! We are happy to hear that you enjoyed your stay. We hope that you consider us again for the future.

10/10 Excellent

Suzann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River
Great Hôtel.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good, with some small fixes needed
We stayed the night on a tour of the area. The room was cute and comfortable, with a tiny but comfortable bathroom and comfortable bed. The biggest problem was the water temperature in the shower was uncomfortably hot - barely tolerable, even set as cool as it would allow. We discovered it after the desk closed for the evening and we didn't have time in the morning to ask for it to be fixed. A smaller problem was that the door latch was hard to close from the outside, so we had to slam the door closed each time we were leaving - I could hear guests in neighboring rooms become annoyed. Both problems are easily fixed and wouldn't necessarily affect other rooms (no one else slammed their doors). Breakfast was typical and good. We'd stay there again, but would check the room for issues before the desk closes at 10:00.
Stayed 1 night in Jun 2019
Response from Martynas (Reservations) on 12 Jun,2019
Thank you for taking time to write your review about your stay with us. Your feedback is important! We are happy to hear that you enjoyed your stay. We hope that you consider us again for the future.

8/10 Good

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación sin lujos, pero con lo necesario. Ofrece desayuno, servicio importante. Personal amable.
Stayed 1 night in Jul 2023

4/10 Poor

elena

Stayed 1 night in Jun 2023
Response from Finna Hotel's staff on 6 Jul,2023
Hi Elena, We are sorry you felt that way. We hope to have you again to give you the best services possible.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fínt lítið hótel
Fínt lítið hótel
Stayed 1 night in Jul 2022

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Yes but
Warm welcome, cosy room but very noisy (neighbours)
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Old fashion matrasses/beds. Noisy, cracking,
Stayed 2 nights in Jun 2022

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gérante très sympathique, arrangeante et à l'écoute pour toute question !
Stayed 1 night in Oct 2021
Response from Ester on 11 Dec,2021
Dear Xavier, Thank you for the feedback. We are very glad that you had a great stay with us and do hope to be able to welcome you in future again! Best Regards!

8/10 Good

Tanja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Preis-Leistung. Schöne Unterkunft, kleine, gut ausgestattete Küche, sauberes Zimmer.
Stayed 1 night in Sep 2021

6/10 Okay

Hildur

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

Christian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
L’hôtel est un peu vieillot, mais la chambre était plutôt sympa, risque de bruits avec vos voisins, mais tout le monde s’est endormi tôt ;-) Petit déjeuner comme il faut , sans plus.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2021

4/10 Poor

laufey

Stayed 1 night in Jul 2021

10/10 Excellent

Asa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Jón Grétar

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2020
Response from Ester on 5 Aug,2020
Dear Jón, Thank you for staying with us. We are glad you had a nice stay and thank you for the feedback. Best Wishes!

8/10 Good

Pétur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Ester on 5 Aug,2020
Dear Pétur Thank you for the good ranking and taking the time to post a review for our hotel. It is a joy to see that our guests like their stay with us. Best Regards!

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Jul 2020
Response from Ester on 5 Aug,2020
Dear Guest, Thank you for staying with us and taking the time to post a review, it is much appreciated. Best Regards!

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heureux sans grand luxe
Bien situé et paisible. Deux chambres par bungalow avec une sale de bain, salon et cuisine commune. Les gens sont civilisés et courtois. Bon petit déjeuner inclus et personnel intéressé à notre expérience.
Stayed 1 night in Aug 2019
Response from Martynas (Reservations) on 28 Aug,2019
Merci d'avoir pris le temps d'écrire votre critique de votre séjour chez nous. Vos commentaires sont importants! Nous sommes heureux d'apprendre que vous avez apprécié votre séjour. Nous espérons que vous nous considérerez à nouveau pour l'avenir.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Buona scelta
Hotel carino, ideale come sosta durante il trasferimento da una zona all'altra dell'Islanda. Stanza ampia e pulita, con anche un bel divano. Colazione con una buona varietà di scelta
Stayed 1 night in Jul 2019
Response from Vladimir on 20 Aug,2019
Hi, Thanks for the feedback and i hope you will visit us again:) Have a great day!

6/10 Okay

Bjarnfinnur

Stayed 1 night in Jul 2019
Response from Martynas (Reservations) on 13 Aug,2019
Thank you for taking time to write your review about your stay with us. Your feedback is important! We are happy to hear that you enjoyed your stay. We hope that you consider us again for the future.

6/10 Okay

Magnús

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Martynas (Reservations) on 9 Aug,2019
Thank you for taking time to write your review about your stay with us. Your feedback is important! We are happy to hear that you enjoyed your stay. We hope that you consider us again for the future.

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N'hésitez pas !
On est un peu surpris quand on arrive, surtout quand on voit les nappes en plastique sur les tables, mais très vite on change d'avis ! Chambre spacieuse, avec une cafetière nespresso. Salle de bain un peu étroite, mais au moins ici, le mélangeur était efficace! Petit-déjeuner avec des produits maisons, sortant du four !
Stayed 1 night in Jun 2019
Response from Martynas (Reservations) on 30 Jun,2019
Merci d'avoir pris le temps d'écrire votre critique de votre séjour chez nous. Vos commentaires sont importants! Nous sommes heureux d'apprendre que vous avez apprécié votre séjour. Nous espérons que vous nous considérerez à nouveau pour l'avenir.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Die Frau vom Empfang musste sehr lange auf uns warten und hatte es dementsprechend eilig. Sie war dennoch freundlich. Das Zimmer war wie erwartet, klein aber sauber. Leider konnte man an der Dusche den Temperaturregler nicht weit genug drehen, sodass es nur kochend heißes Wasser gab. Also konnten wir sie nicht benutzen.
Stayed 1 night in May 2019
Response from Martynas (Reservations) on 30 May,2019
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung über Ihren Aufenthalt bei uns abzugeben. Ihr Feedback ist wichtig! Wir freuen uns zu hören, dass Sie Ihren Aufenthalt genossen haben. Wir hoffen, dass Sie uns für die Zukunft erneut in Betracht ziehen.