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"Property exceeded my expectations, excellent customer service. Very clean. Couldnt be happier!!!"

"The staff at this property were very professional, accommodating, and kind. They truly go out of their way to make you feel pampered. "

"Extremely relaxing. They could do a better job at up keeping the rooms. However it was an enjoyable relaxing time."

"If I could give 20 stars-I would! We had an amazing stay at La Placita. We were greeted in the airport lobby by the hotel shuttle, and transported in a very comfortable van to the property. La Placita is located at the end of a small shopping plaza (hence the name). This was perfect because it gave many close options for restaurants and souvenir shopping. The property is part of Mayan Princess and Las Sirenas. As a result, we had access to their pool and beach chairs. The pool is a 2 minute walk from La Placita and West Bay beach is approximately 3 minutes. The walk is simple and pleasant. The property is also close to Bananarama. Bananarama is a tourist trap with terrible service, but they have wonderful happy hour drink and food specials that you should take advantage of. What makes La Placita truly exceptional is the staff and facility cleanliness. Every person we encountered from house keeping, to the restaurant, to the shuttle drivers, to the front desk was top notch. The front desk staff (Shelby, Rose, and Jessie) always welcomed us with a smile and kind words. They were so kind with our young daughter and made her trip truly special. We had a room with a balcony that overlooked the plaza. We did not find it to be loud at night and slept very well. The balcony was gigantic. The rooms were immaculate. The rain shower in the bathroom was so refreshing after a hot day on the beach. The water was warm with great water pressure. 10/10-loved everything"

"Very good experience "

"Nice"

"Gym is great and clean. Rooms are all clean and nice. Front desk staff is WONDERFUL!"

"No dislikes; it was very convenient and nice. I would recommend this hotel"

"Vine con mi familia por un par de días y todo estuvo muy bien limpio, el staff fue muy cortés y muy cerca de todo. "