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Island Pacific Hotel

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Deluxe Harbour View Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
Exterior
Breakfast, lunch, dinner served; international cuisine
Lobby
Shower, free toiletries, hair dryer, slippers

Overview of Island Pacific Hotel

Island Pacific Hotel

4.0 star property
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
Map
152 Connaught Road West, Hong Kong

Explore the area

  • Popular LocationHong Kong - Macau Ferry Terminal12 min walk
  • Popular LocationSoho18 min walk
  • Popular LocationVictoria Harbour2 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)28 min drive

Room options

About this area

Hong Kong

Island Pacific Hotel is located in Central & Western District, a neighbourhood in Hong Kong, and is near a metro station and on the waterfront. Central Ferry Piers and The Hong Kong Observation Wheel are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Shun Tak Centre and Soho. Ready for a night out? Consider Central Harbourfront Event Space. Guests appreciate the hotel's convenience for public transportation: Western Street Tram Stop and Eastern Street Tram Stop are just steps away.
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Map

What's nearby

  • University of Hong Kong - 8 min walk
  • Hollywood Road Park - 8 min walk
  • Hong Kong - Macau Ferry Terminal - 12 min walk
  • Soho - 18 min walk
  • Victoria Harbour - 2 min drive

Getting around

  • Western Street Tram Stop - 2 min walk
  • Hong Kong Wan Chai Station - 4 min drive
  • Hong Kong International Airport (HKG) - 28 min drive

Restaurants

  • Luen Wah Restaurant - 1 min walk
  • Tsui Yuen Restaurant - 1 min walk
  • Sweet Home - 1 min walk
  • 坤記煲仔小菜 - 1 min walk
  • 想點就點 - 1 min walk

About this property

Island Pacific Hotel

4-star hotel located in Central & Western District
Located close to Hollywood Road Park and University of Hong Kong, Island Pacific Hotel provides a cafe, a bar and conference space. The on-site restaurant, Centre Street Kitchen, features international cuisine and light fare. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Limo/town car service, cooked-to-order breakfast (surcharge) and smoke-free property
  • A banquet hall, multilingual staff and concierge services
  • A computer station, free newspapers and a 24-hour front desk
  • Guest reviews give top marks for the first-rate property condition
Room features
All 333 rooms include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Fridges, daily housekeeping and phones

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: HKD 151.8 for adults and HKD 151.8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Centre Street Kitchen
  • Centre Street Bar

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (646 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

Policies

Check-in

Check-in from 3 PM - 6:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

This property is closed from 13 May 2022 to 31 December 2023 (dates subject to change).
The property is closed between 1 January and 31 December.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately HKD 151.8 for adults and from HKD 151.8 for children
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Island Pacific
Island Pacific Hotel Hotel
Island Pacific Hong Kong
Island Pacific Hotel
Island Pacific Hotel Hong Kong
Pacific Island Hotel
Island Pacific Hotel Hong Kong
Island Pacific Hotel Hotel Hong Kong

Frequently asked questions

Is Island Pacific Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Island Pacific Hotel?

This hotel doesn't offer parking.

What time is check-in at Island Pacific Hotel?

Check-in is from 3 PM - 6:00 PM.

What time is check-out at Island Pacific Hotel?

Checkout is at noon.

Where is Island Pacific Hotel located?

Located in Central & Western District, this hotel is within a 10-minute walk of University of Hong Kong and Hollywood Road Park. Shun Tak Centre and Soho are also within 1 mi (2 km). Western Street Tram Stop is only a 2-minute walk and Eastern Street Tram Stop is 2 minutes.

Island Pacific Hotel Reviews

Island Pacific Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 999 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 427 out of 999 reviews" "
" "8 - Good 43%
Rating 6 - Okay. 104 out of 999 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 24 out of 999 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 17 out of 999 reviews" "
" "2 - Terrible 2%

8.5/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

Reviews

10/10 Excellent

Tsz Ying

Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2021

8/10 Good

Hei Long

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional Service Recovery
Extra credit to Duty Manager Nicole for the arrangement of room change due to the endless spitting noise from an unbehave neighbour in early morning , highly appreciated for the service recovery. This is what I would have done as an ex 5-star hotel FO colleague.
Stayed 1 night in Mar 2021

8/10 Good

Jasman

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Yohei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Lai Hor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay on Valentine’s day!
Friendly and sincere check-in services as it’s a bit long queue on Valentine’s day, yet they apologized and make you feel very welcomed still, and automatically postponed our check-out time when we have waited for a bit long. Clean room and user-friendly design. Spacious on our room type. Excellent sunset view especially in the bedroom!
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unfair treat on staying at suite!
We had stayed at the rooftop suite for two nights, everything was going quite well, the room is spacious and neat, the view is stunning, two toilets are very convenient. We had really enjoyed our stay until checking out. We have been told that we gotta leave 10 minutes for the housekeeper to check the room during the check-in. I think this was pretty strange since I already gave my credit card for guaranty. When we check out, the receptionist asked us to sit at the sofa to wait until everything being checked. After waiting for 15 mins, I went and asked how long it gonna takes longer while I saw many people just checking out with handing the keys only. Another receptionist explained that they have to make sure guests who staying at suite do not leave any of their belongings, that’s why we had to wait until the room is fully inspected. I would say this is a very lousy explanation, they don’t bother to check the standard room but the suite only? Apparently, they wanna make sure nothing ‘valuables’ been taken from the suite. This is the worst experience ever, paying more money for a suite for better relaxation but turn out treated as a theft, this is absolutely awful! As a matter of fact, your credit card is on their hands that could charge you anytime. This doesn’t make any sense.
Stayed 2 nights in Feb 2021