Hook Norton Hotels from S$96

"This was a great hotel, and the staff were very lovely. The only issue was the very loud construction that began early in the m"

"Easy parking , spacious location."

"parking was abit expensive, good location room was abit small"

"We've been visiting this place for decades and our most recent visit, since taken over by Sunday, fell short of expectation. Maybe teething or transitional issues but the place has lost its charm. We were surprised to be charged for swimming, £12 pppd, this had always been included previously. We went down to the bar and restaurant for dinner but left within 10 minutes as there was no atmosphere at all, you could hear a pin drop, no music or TV on, no one wanted to speak. We chose a table to sit on and it hadn't been cleaned, can't say the bar staff were run off their feet... The grounds are beautiful and the rooms are always clean, fresh, with everything you need. Now you have to request housekeeping via an App, it will not be done routinely. Obviously these companies want to find every way to increase profit but it might come at detriment to what makes this place lovely. Not sure we'll be back."

"This is our 3rd stay at the Store in the past 7 months and won’t be our last. We love staying at this central, modern and well designed hotel. It has the right amount of luxury and the staff are wonderful, friendly and helpful. The rooms do vary but we have begun to become familiar with some of the rooms. They have a very good breakfast with some continental items but you may also order from the à la carte menu. We chose not to include breakfast this time only because we eat too much when we do! We also booked the complimentary 1 hour in the thermal suite which my husband throughly enjoys. They also have additional paid spa services you could book which I’m sure are lovely but we haven’t had an opportunity to do so yet. The hotel is centrally located right on Broad Street but the windows to the rooms are very well soundproofed so I was never bothered by any street noise but on occasion in the mid morning I would hear footsteps from the room above us (they sounded like heavy footed walkers!). Do note that you can’t drive up to the hotel doors but you can stop your car a 2 minute walk away and they will come help you with your luggage if you need it. Also note that they don’t have parking, but there is a car park a 5 minute walk away. It’s expensive (£35-40 per 24 hrs) so do factor that in when you travel to Oxford (as I believe most hotels don’t have parking). The hotel also has a lovely (small) rooftop Terrace bar which is great on nice days. You can sit outside or inside "

"The breakfast was very overpriced. The room was very attractive, historic and clean. The bed was comfortable. The family enjoyed the pool. Major complaint was that it was a hot day, the air conditioning wouldn't work and to make it worse, the heat wouldn't go off. "

"Everything was lovely!"

"The property was clean but scruffy. A bit run down. The room was basic and comfortable. Bed comfortable. The bathroom was too small. My husband is 6ft 2. He struggled to sit on the toilet. Knees against the shower screen. The shower wasn't enclosed enough, the water leaked on the floor. The breakfast was good, basic cooked and continental. We weren't aware of the parking at the back of the property but we managed to squeeze into a parking space at the front. The property is 25/30 min walk to Oxford city centre. Which suited us."

"Good room - sheets, towels, bed, lighting etc fine, nice decor, spacious. Excellent shower. hotel has no restaurant, bar, sitting room, gym or other facilities beyond the room Room was missing many small essentials appropriate for this class and price level hotel eg, no fridge, no coffee maker, no conditioner in shower, no bathroom vanity kit, no wine glasses or nice drinks tumblers, and for a hotel without any restaurant or bar, no snacks or minbar items available at reception. These things are all easily fixed cheaply, and should be. Staff do not greet guests when they walk past reception - noted multiple times."