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Reviews of Galaxia

3 out of 5
Galaxia
Jr. Juan De La Cruz Romero 638, Huaraz, Ancash

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 12 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Nanie on 18 Oct,2022
Muchas gracias por sus comentarios esperamos que regresen pronto

2/10 Terrible

Naama

Disliked: Staff & service, amenities, property conditions & facilities
Didn’t get brekfast
Stayed 1 night in Jul 2022
Response from NANIE on 17 Jul,2022
I really don't know why you put bad in your comments if in the reservation it says very clearly that breakfast is not included, ou should have read the reservation well where it says breakfast excluded and not harm the hotel with your comment.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
A good hotel for day hikes out of Huaraz
For the price, the Galaxia was exactly what I was expecting it to be. I stayed there three days while doing day hikes to help acclimatize to the elevation before going off on a four-day trek. They stored my luggage for free when I went on the trek. The service was good: they helped me book my return bus ticket to Lima when I asked for help. It's in a good part of town, about a five-minute walk to most of the restaurants I went to.
Response from NANIE on 10 Apr,2018
thank so much for your preference

10/10 Excellent

Anon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
Staff were great helping in many aspects of my trip. Location is great too.
Stayed 3 nights in Jun 2017
Response from Nanie on 15 Jul,2017
thank you for your answer

6/10 Okay

Steven, Portland, OR

Nice Huaraz location
I stayed at the Galaxia for 4 nights while doing some hiking day trips in the Cordillera Blanca. The staff was very nice. Wifi fairly fast. Close to restaurants.

10/10 Excellent

Keith, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Budget Hotel
This is a very good hotel for its price. The staff are excellent, very helpful. The hotel is well situated so you can be in the middle of Huaraz in 2 minutes. I would stay here again.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Daniel, Wv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe friendly atomosphere
Nice family place. I felt very safe there. The hotel close the main street and resturants.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for backpackers pre and post trek. Owner very helpful in navigating town. Wireless and free breakfast were a nice perk

4/10 Poor

Mel, Melbourne

Disliked: Property conditions & facilities, room comfort
Great rooftop view, tiny twin room
Originally we were given a room with twin beds, the room was so small it was only meant for 1 bed. The TV wasn't working so we were moved to a room with three beds. Where the mattress in the lower bunk bed was very old and worn, and I can usually sleep on anything. The room was warm however for some reason they had piled 4 layers of thick blankets on the bed. Average breakfast, hot water and wifi good. For a little extra I would have been more comfortable somewhere else.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
A very nice hotel and good for the value. Staffs are very nice and helpful

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Could be Better
The hotel workers were the best part of Galaxia. Everyone we met was friendly and very helpful, allowing us to check in early and arranging tours for our stay. Although the common areas were in great condition and the room itself was clean, the hotel is in desperate need of renovations. The wifi only really worked in the common areas and not in the room. The room carpet was filthy with visible dirt and stains and coming off the wall in some places. In addition, the shower (although warm) barely worked. I've never seen anything like it...the water only came out of two holes of the shower head. Although things were generally clean, there was a good sized clump of someone else's hair waiting for us in the shower when we arrived and that caused me to wonder what the red sheets might be hiding. For the price, it was a good value, but I wish we had spend a little more for a shower that worked.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
In town but old fashioned
This is a typical Peru hotel with windows facing inwards to the courtyard,meaning that any noise is heard in the room. Fortunately the hotel was empty so I slept OK. They are renovating the entrance but there were probably other priorities. The staff are v helpful

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellently located, and excellent price-quality hotel
Response from NANIE on 8 Jul,2015
thank you for you comment

6/10 Okay

louise, gatineau, quebec

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Mother and daughter work as a team. They will answer any of your questions.

10/10 Excellent

Axel, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for Cordillera Blanca activities
The ratio price-quality is excellent for Hotel Galaxia which offers quiet, cosy rooms with all relevant amenities (shower with hot water, TV, wireless, public access computer with internet). It is adjacent to a small square with good food shops (bakery, joghurt store). The terminal for day tourist bus trips with a number of local travel and mountaineering agencies is at 3 minutes, the main shopping street at 5 minutes walk.

6/10 Okay

Verified traveller

8/10 Good

Sonia, London

Liked: Cleanliness, staff & service
Great value for money
Private bathroom with hot water, a clean double bed, and even a TV and really good wifi access - was not expecting all of this for the bargain price. Lovely lady and her sweet elderly mother running the hotel. And they even let us check in straight away when we arrived at 7am. They also help with tour bookings in the surrounding area so you don't need to do anything.
Response from Doris on 22 Nov,2014
We are very happy with your score, but we continue to work to get 5 stars

6/10 Okay

Evgeny, Moscow, Russia

Liked: Cleanliness
Disliked: Room comfort
good for it money
It is not good but It works well for it money . We had 7 nights in different rooms after our hikes in Cordillera Blanca . Rooms are very small . But biggest problem - noise . Peruvians too noisy .

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável
Hotel acolhedor, cama confortável, quarto limpo, a senhora que é a dona do hotel da bastante suporte ao cliente. Só tem um problema não tem café da manhã e nem estacionamento.
Stayed 3 nights in Sep 2022

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATENCION AMABLE
NO ME QUEDÓ CLARO EL TEMA DEL DESAYUNO INCLUIDO, NO NOS DIERON. FACILIDADES CON EL CHECK IN INCLUSO SI TIENES LLEGADA ANTES DE LA HORA.
Stayed 2 nights in Jun 2022
Response from nanie on 6 Jul,2022
muchas gracias por sus comentarios, referente al desayuno en la pagina decia excluded breakfast (no incluye desayuno) y sobre el check in si les dimos las facilidades ingresaron temprano. espero este aclarado todo y muchas gracias por su puntuación espero vuelvan pronto..

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 추천합니다
밤버스로 새벽에 도착햇지만 추가 금액 없이 얼리체크인이 가능했습니다..시설은 좋지는 않지만 뜨거운물 잘 나오구요 아침도 작지만 제공되고 이정도 가격에 아르마스 광장이랑도 가까워서 편리하게 이용 하엿습니다
Stayed 2 nights in Jun 2019

6/10 Okay

Robson, Rio de Janeiro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Galera hotel próximo ao ponto de encontro dos passeios e praça das armas. A equipe a medida do possível e bem atenciosa. A limpeza fica um pouco a desejar. Mas uma hospedagem justa. Minha recomendação seria entre ok e agradável.
Stayed 2 nights in Oct 2018
Response from NANIE on 25 Oct,2018
Muchas gracias esperamis regreses pronto

8/10 Good

Rebeca

Liked: Cleanliness, staff & service, room comfort
Condizente com o preço
O hotel é super bem localizado. É um hotel simples que condiz com o preço. Chuveiro bom e cama confortável! Não espere muito do café...é bem simples!
Stayed 2 nights in Jul 2018
Response from NANIE on 9 Sept,2018
THANK YOU

8/10 Good

Monika Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feliz!!!
Personas muy agradables, que te aconsejaban ubicación, alimentación y guía adecuadamente. La limpieza nunca faltó y el desayuno puntual y bien servido.
Stayed 2 nights in Jul 2017

4/10 Poor

SILVIA

Disliked: Staff & service
La.administradora era parca
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness
町の中心地にある簡易的なホテル
町の中心地にある簡易的なホテルです。従業員は笑顔で接客してくれましたが、ランドリーサービスを忘れたり宿泊日数を把握していなかったり仕事の質は悪かったです。

8/10 Good

Linda, Tucson, Arizona

Liked: Staff & service, property conditions & facilities
We found all who were at the hotel helpful and personable. They were interested in assuring we enjoyed our stay in the Galaxy and City Huaraz.

6/10 Okay

ALAIN, nice

Liked: Staff & service
simple et central
bon accueil,très serviable,petit déjeuner à revoir ,

2/10 Terrible

yolande, Laillé

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Décevant !
La réservation se fait sur internet avec la carte visa, or ils n' acceptent pas le paiement par carte : inadmissible ! Les draps trop petits par rapport au lit. Pas de prise de courant dans la salle de bain, sol de la douche très glissant,. Nous avons pris le petit déjeuner dans une pièce qui ressemblait plus à un dépôt qu' à une salle à manger, re-inadmissible. Dommage car cet hôtel a un grand potentiel et fort bien situé.

8/10 Good

Eduardo, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Muy comoda, recomendada
Response from Doris on 22 Nov,2014
Gracias por su calificación, seguiremos mejorando para poder obtener las 5 estrellas

6/10 Okay

Claudio, Lima

lugar acogedor
La señora que nos recepcionó amable, los cuartos cómodos , lo básico cuando uno llega del tour y poder descansar; solo una observación quisimos comprar desayuno nos manifestaron que no vendían, tampoco ningún tipo de mate o café si desea beber algo luego de llegar de paseo. En el hotel te ofrecen y venden tours, pero lamentablemente no se cumplen todos los trayectos ofrecidos o te hacen correr al máximo.
Response from Doris on 22 Nov,2014
Gracias por su comentario, estamos mejorando los puntos observados, esperamos que en su próxima visita no tenga los inconvenientes de ese tipo.

6/10 Okay

Verified traveller

中心部に近く便利
中心部に近く便利、近所には人気の鶏の丸焼き屋があります。 ホテルは設備は古いですがきれいにしていると思います。 シャワーも不安定な時がありましたが、概ねホットシャワーを浴びることが出来ました。 悪い人ではないのだけど、宿のおばあちゃんがちょっと面倒に思いました。 例えば外で水を買ってくると、なぜ家で買わないのか？など。
私たちは、その調査結果を検討していきます！どうもありがとうございました

6/10 Okay

armexi, lima

Liked: Cleanliness
편리한위치
이불을 다덮어도 조금 추웠음

8/10 Good

後藤

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルは安い割には非常に清潔で、フレンドリーです。部屋は古くて狭いのですが清潔に清掃が行き届いています。ただ、冷暖房の設備はありません。ワラスは朝晩が非常に冷え込みますので、自分である程度の対策が必要です。ワラスはブランカ山群の登山基地ともなっており、山の景色を楽しみたい方は、様々なシチエ-ションがあります。ただ、高度が高いので、高山病対策も必要かもしれません。ホテルで行きたいところの相談をすれば、手配などもしてくれます。

8/10 Good

MARIA, LIMA /PERU

Liked: Cleanliness, staff & service
Hotel Galaxia:bien ubicado
Es muy sencillo,pero las duenas muy amables,es muy económico,ofrecen excursiones mucho más baratas que las agencias,lástima que no sirven desayuno,porque hay que salir temprano a los paseos. Nos fueron a buscar a la terminal de buses. Buena agua caliente y presión,deberían poner jabón en el bano. Buen cable,TV nítida.
Response from Doris on 26 Apr,2015
gracias a su comentario ya implementamos el desayuno incluido y los jabones hoteleros tambien.