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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.7 out of 5 Exceptional
196 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Air conditioning
Spa
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationAkihabara Electric Town18 min walk
Popular LocationTokyo International Forum2 min drive
Popular LocationTokyo Imperial Palace2 min drive
AirportTokyo (HND-Haneda)16 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Twin Room, 2 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Twin Room, 2 Single Beds
  • Mandarin, Grand Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Mountain view
    • Sleeps 2
    More detailsMandarin, Grand Room, 1 King Bed
  • Mandarin, Grand Twin Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Mountain view
    • Sleeps 2
    More detailsMandarin, Grand Twin Room, 2 Single Beds
  • Mandarin, Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 100 sq m
    • City view
    • Sleeps 3
    More detailsMandarin, Suite, 1 King Bed
  • Deluxe Premium, Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Premium, Room, 1 King Bed
  • Deluxe Premium, Twin Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Premium, Twin Room, 2 Single Beds
  • Executive Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Corner

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Corner
  • Oriental Suite, Suite, 1 King Bed

    Room amenities

    • 100 sq m
    • City view
    • Sleeps 3
    More detailsOriental Suite, Suite, 1 King Bed
  • Mandarin, Suite, 2 Single Beds

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 3
    More detailsMandarin, Suite, 2 Single Beds
  • Mandarin, Suite, 1 King Bed, Corner

    Room amenities

    • 100 sq m
    • City view
    • Sleeps 3
    More detailsMandarin, Suite, 1 King Bed, Corner
  • Executive Suite, 2 Single Beds

    Room amenities

    • 100 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite, 2 Single Beds

About this area

Tokyo

Located in Tokyo's Chuo neighbourhood, Mandarin Oriental Tokyo is in the city centre and near a metro station. The area's natural beauty can be seen at Ueno Park and Yoyogi Park, while Tokyo Tower and Disneyland® Tokyo are popular local attractions. Looking to enjoy an event or a match while in town? See what's going on at Tokyo Dome.

Visit our Tokyo travel guide
Map
Popular Location

What's nearby

  • Akihabara Electric Town - 18 min walk
  • Tokyo International Forum - 2 min drive
  • Tokyo Imperial Palace - 2 min drive
  • Nippon Budokan - 3 min drive
  • Tokyo Dome - 4 min drive

Getting around

  • Shinnihombashi Station - 2 min walk
  • Kanda Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 46 min drive

About this property

Mandarin Oriental Tokyo

Luxury Tokyo hotel in Chuo, near Tokyo Imperial Palace
Along with 8 restaurants, this hotel has a full-service spa and 2 bars/lounges. Additionally, a health club, 2 coffee shops/cafés and a spa tub are on-site. All 179 rooms feature thoughtful touches such as bathrobes and slippers, plus wireless Internet access (surcharge) and flat-screen TVs with digital channels. Guests will also find DVD players, fridges and minibars.
Mandarin Oriental Tokyo offers 179 forms of accommodation with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1800 per night)
  • Available in some public areas: WiFi (JPY 1800 per night)

Parking and public transport

  • Self parking: JPY 5000.00 per day
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 7 AM–11 AM: JPY 2800-4300 per person
  • 8 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Pilates classes
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Conference space

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 2800 and JPY 4300 per person (approximately)
  • Fee for in-room wireless Internet: JPY 1800 per night (rates may vary)
  • Fee for wireless Internet in public areas: JPY 1800 per night (rates may vary)
  • Airport shuttle fee: JPY 63000 per vehicle (one way)
  • Self-parking fee: JPY 5000.00 per day
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental Tokyo and receive a full refund?
Yes, Mandarin Oriental Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental Tokyo cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for JPY 5000.00 per day.
What time is check-in at Mandarin Oriental Tokyo?
Check-in is from 3 PM to 5:30 AM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Does Mandarin Oriental Tokyo provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 63000 per vehicle applies.
Where is this property located?
Located in Chuo, this luxury hotel is within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Park and Tokyo Dome. Sensō-ji Temple and Tokyo Tower are also within 3 mi (5 km). Shinnihombashi Station and Mitsukoshimae Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for Mandarin Oriental Tokyo

4.7
Exceptional
5 - Excellent
159
4 - Good
27
3 - Okay
6
2 - Mediocre
2
1 - Poor
2
4.8
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.8
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jan 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it was amazing

Stayed 1 night in Jan 2020
5.0 out of 5 Excellent
    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    great experience

    It was amazing

    Stayed 3 nights in Dec 2019