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Reviews of Amona Hotel - Hostel

2 out of 5
Amona Hotel - Hostel
11 Nguyen Cong Tru, Hue, Thua Thien Hue

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite Good
Nice accommodation. A little bit tired but still good value for the price. Strange smell in the room but went away after having aircon on. The location is really good for exploring Hue.
Stayed 1 night in Feb 2020
Response from Amona team on 18 Feb,2020
Dear valued guest, Thank you so much for choosing us during your trip in Hue. We appreciate your feedback and we we will improve our service more and more. We hope that we will have a chance to welcome you in the near future. Have a nice day

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019
Response from Misha Vo - General Manager on 27 Nov,2019
DearValued guest, Greeting from Amona Hotel Hue. Thank you so much for your nice review with 5 star , we hope that we will have a chance to welcome you back again at our hotel in the near future. Best regards, Amona Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room and good location ...........................................................
Stayed 2 nights in Dec 2018
Response from Amona Team on 9 Jan,2019
Dear value guest, Thank you so much for taking time for this lovely review. Your review will encourage us to keep providing the best service for all guests. We hope that we will have chance to serve you again. Best regards, Amona Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The breakfast has a lot of variety. I really liked the convenience of an electric wristband to open my locker. The privacy shade is nice and thick. The outlet in my dorm bunk did not work and I was not allowed to switch to another one, but for the price, still a great value.
Stayed 2 nights in Jul 2018
Response from Amona Hotel on 25 Jul,2018
Thanks your review.We hope to welcome you back next time

2/10 Terrible

Hai

Stayed 1 night in Aug 2022

6/10 Okay

Kim Long Vu

Bình thường
Phòng bình thường. Ga giường mình nằm bị ngứa ko rõ lý do, có cát trên nệm. Khu vực ngoài phòng và lễ tân có mùi khó chịu. Bù lại thì nhân viên lịch sự và dễ thương
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
市場の目の前にあり、観光にはぴったりな場所にあります。 まだ出来て新しいため、館内全体的にとてもキレイでした。 そして、なによりスタッフの方々が全員いい人でとても楽しい滞在になりました！
Stayed 2 nights in Jan 2019
Response from Amona Team on 28 Jan,2019
お客様各位、 Amona HotelHuếからの暖かい挨拶。 あなたが私達とあなたの滞在を楽しんだことを聞いてとてもうれしいです。私たちの目標は、すべてのゲストが素晴らしい旅をし、私たちのホテルを彼らの家のように感じるようにすることです。 もう一度、あなたの大切なレビューに感謝します、そして、私たちはあなたに最も早く仕える機会があることを願っています。 敬具

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
部屋の中でwifiとインターネットが悪くなる。コンセントが壊れているので部屋を変えた。ロッカーも使え
部屋の中でwifiとインターネットが悪くなる。コンセントが壊れているので部屋を変えた。ロッカーも使えないので、違う部屋番号を使った。部屋数とロッカー数が比例していない。意味不明。設備不十分。トイレシャワー室。清掃していない。安いの◯。ホテル周辺はバイクタクシー、麻薬、売春の客引き多い。
Stayed 2 nights in Jan 2019
Response from Amona Team on 12 Jan,2019
親愛なる皆さん、 サービスについてのあなたのコメントをありがとう、我々は上記を克服します。あなたの誠実な提案はホテルがサービス品質を改善するのを助けます。 私たちがあなたを再び歓迎できることを願っていますあなたは改善後のサービス品質にもっと満足するでしょう。 心から

10/10 Excellent

Dulyapaween

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel . value for money. the staff is so friendly .
Stayed 2 nights in Nov 2018
Response from Amona Hotel on 5 Dec,2018
Dear Valued guest, Thank you so much for nice review with 5 star. Your review will encourage us to keep providing the best service for all guests. We hope that we will have chance to serve you again.