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The Ritz-Carlton, Osaka

5.0 star property
Luxury hotel connected to a shopping centre in Osaka with 4 restaurants

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Osaka

View from room
55-inch plasma TV with cable channels, TV
1 bedroom, Frette Italian sheets, down duvets, minibar
Lobby sitting area
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Gym
The current price is S$726
23 Jul - 24 Jul

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Room, 1 King Bed (Club Level)

1 bedroom, Frette Italian sheets, down duvets, minibar

Deluxe Room, 1 King Bed (Club Level)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (View)

1 bedroom, Frette Italian sheets, down duvets, minibar

Superior Room, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

1 bedroom, Frette Italian sheets, down duvets, minibar

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Separate bedroom
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King bed (High Floor)

1 bedroom, Frette Italian sheets, down duvets, minibar

Junior Suite, 1 King bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

1 bedroom, Frette Italian sheets, down duvets, minibar

Presidential Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
  • 233 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View (Corner)

1 bedroom, Frette Italian sheets, down duvets, minibar

Junior Suite, 1 King Bed, Non Smoking, City View (Corner)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

1 bedroom, Frette Italian sheets, down duvets, minibar

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Separate bedroom
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

55-inch plasma TV with cable channels, TV

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Club Level)

Reception

Superior Room, 1 King Bed, Non Smoking (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Japanese style room with up to 5 futons)

1 bedroom, Frette Italian sheets, down duvets, minibar

Suite (Japanese style room with up to 5 futons)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
  • 77 sq m
  • City view
  • Sleeps 5
  • 5 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, Frette Italian sheets, down duvets, minibar

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Twin beds

55-inch plasma TV with cable channels, TV

Executive Suite, 2 Twin beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
  • 76 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

1 bedroom, Frette Italian sheets, down duvets, minibar

Deluxe Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Separate bedroom
  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin beds (High Floor)

1 bedroom, Frette Italian sheets, down duvets, minibar

Superior Room, 2 Twin beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

1 bedroom, Frette Italian sheets, down duvets, minibar

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Separate bedroom
  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking (Club Level)

1 bedroom, Frette Italian sheets, down duvets, minibar

Superior Room, 2 Single Beds, Non Smoking (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 2 Twin beds (Club Level)

55-inch plasma TV with cable channels, TV

Executive Suite, 2 Twin beds (Club Level)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
  • 76 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Queen Beds (High Floor)

1 bedroom, Frette Italian sheets, down duvets, minibar

Junior Suite, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
Separate bedroom
  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Club Level)

1 bedroom, Frette Italian sheets, down duvets, minibar

Deluxe Room, 2 Queen Beds (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
  • 51 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Club Level)

55-inch plasma TV with cable channels, TV

Executive Suite, 1 King Bed (Club Level)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
  • 76 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Club Level)

1 bedroom, Frette Italian sheets, down duvets, minibar

Junior Suite, 1 King Bed (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Frette Italian bed sheets
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

1 bedroom, Frette Italian sheets, down duvets, minibar

Superior Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
2-5-25 Umeda, Kita, Osaka, Osaka, 530-0001

What's nearby

  • Grand Front Osaka Mall - 9 min walk - 0.8 km
  • Umeda Sky Building - 12 min walk - 1.0 km
  • Dotonbori - 4 min drive - 4.3 km
  • Osaka Castle - 7 min drive - 3.8 km
  • Universal Studios Japan - 8 min drive - 6.8 km

Getting around

  • Nishi-Umieda Station - 5 min walk
  • Osaka Station - 9 min walk
  • Osaka (KIX-Kansai Intl.) - 50 min drive

Restaurants

  • ‪スプレンディード - ‬2 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪屋上バー bee - ‬1 min walk
  • ‪サイゼリヤ - ‬2 min walk
  • ‪丸福珈琲店・ ハービスPLAZA店 - ‬2 min walk

About this property

The Ritz-Carlton, Osaka

Luxury hotel near Dotonbori
Located close to Osaka Castle, The Ritz-Carlton, Osaka provides a terrace, shopping on-site and a coffee shop/cafe. Treat yourself to a body treatment, a deep-tissue massage or reflexology at The Ritz-Carlton Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and French cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • Wedding services, multilingual staff and a gift shop
  • A 24-hour front desk, concierge services and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 291 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with bidets and free toiletries
  • 55-inch plasma TVs with cable channels
  • Fridges, free infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish, Vietnamese

Similar properties

Premium bedding, down duvets, pillow-top beds, minibar

Four Seasons Hotel Osaka

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 81 reviews
The price is S$676
21 Jul - 22 Jul
Four Seasons Hotel Osaka

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,100 per night)
  • Valet parking on site (JPY 5,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,500 for adults and JPY 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Hanagatami
  • La Baie
  • Splendido
  • The Bar
  • Xiang Tao

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet (74 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 37 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 5500 for adults and from JPY 2750 for children
  • Self-parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Osaka Ritz-Carlton
Ritz-Carlton Hotel Osaka
Ritz-Carlton Osaka
Ritz-Carlton Osaka Hotel
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka

Frequently asked questions

Does The Ritz-Carlton, Osaka have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Osaka?

As of 2 Jul, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Osaka on 23 Jul, 2025 start from S$726.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Osaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Osaka?

Self-parking is available for JPY 2100 per night. Valet parking is available for JPY 5400 per day.

What time is check-in at The Ritz-Carlton, Osaka?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Osaka?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton, Osaka located?

Located in Umeda, this luxury hotel is 2.5 mi (4 km) from Dotonbori and 2.7 mi (4.4 km) from Osaka Castle. Universal Studios Japan and Osaka Aquarium Kaiyukan are also within 6 mi (10 km). Nishi-Umieda Station is only a 5-minute walk and Fukushima Station is 6 minutes.

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The Ritz-Carlton, Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1000 reviews
Rating 8 - Good. 163 out of 1000 reviews
Rating 6 - Okay. 35 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tae Hwan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Ritz I stayed in
Stayed 4 nights in Apr 2025

10/10 Excellent

Roxana

Liked: Cleanliness
Everything was great! Beautiful property, Super clean, with extremely helpful staff! Breakfast was amazing!
Stayed 2 nights in May 2025

6/10 Okay

Lakshmi

Liked: Cleanliness, property conditions & facilities
A stunning property that is very well maintained. Staff were extremely courteous. However service at the restaurant and housekeeping were incredibly slow and not one expects of a hotel like the Ritz Carlton
Stayed 2 nights in May 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great but dated. It feels like it’s stuck in the 1990’s.
Stayed 2 nights in Jun 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities
This Hotel location is the best near a train station and amazing luxury stores. I paid extra for he breakfast buffet and to be honest, I do not think it was worth it. The quality of the food was not 5 stars.
Stayed 4 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Older but still great, might have had the hardest bed I've slept on though. Staff was very good when I complained and put a feather bed on to soften.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Mb
Stayed 4 nights in Jun 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World Class Hotel and Staff in Osaka

Every staff member goes out of their way to make your stay not only a great one but an outstanding one. Every interaction was first class from our arrival to our departure.
Epic view of Osaka
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing stay from the moment we were picked up at the airport. Would stay here any time
Stayed 3 nights in Oct 2024

10/10 Excellent

xuchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay
Stayed 1 night in Oct 2023

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, ggood service and well located
Stayed 5 nights in Oct 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very elegant hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our short stay was impressive, starting with the staff service, the spacious room with a lot of amenities, the spectacular view of the city, and many choice restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Service & Comfort

The hotel staff were outstanding First class service. Great breakfast and luxurious room Classic style and design yes and not my usual choice but this was just the best hotel around. Go there!
Stayed 3 nights in Jan 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful, staff attentive and friendly, breakfast buffet amazing and the room lovely. Great location for exploring as only a short walk to the station.
Stayed 7 nights in Mar 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff! We always enjoy our stay at the Rotz Carlton.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast ever in all the ritz properties that i stayed
Stayed 2 nights in Feb 2024

10/10 Excellent

anshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. Connected to the subway at the main stations and was easy to go everywhere.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.. If only they had more vegetarian food options would have been awesome.
Stayed 7 nights in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond on every little detail
Stayed 1 night in Oct 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 6 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate room. Exemplary service.
Stayed 2 nights in Jan 2025

8/10 Good

LIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby interior was beautiful, full of Christmas decoration. It reminds me of childhood of Christmas.
Stayed 1 night in Nov 2024