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Cross Hotel Osaka

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In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets

Overview of Cross Hotel Osaka

Cross Hotel Osaka

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry
Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085

Explore the area

  • Popular LocationKuromon Ichiba Market10 min walk
  • Popular LocationNipponbashi12 min walk
  • Popular LocationNamba Parks13 min walk
  • AirportOsaka (KIX-Kansai Intl.)50 min drive

Choose dates to view prices

About this area

Osaka

Near a metro station, Cross Hotel Osaka is in Shinsaibashi, a walkable area in Osaka with great airport proximity. Port of Osaka is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Tennoji Zoo and Osaka Aquarium Kaiyukan. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Universal Studios Japan, a top attraction not to be missed. Guests love the hotel's convenience for public transportation: Namba Station is 8 minutes on foot and Shinsaibashi Station is 8 minutes.
Visit our Osaka travel guideOpens in a new window
Map

What's nearby

  • Shinsaibashi Shopping Arcade - 1 min walk
  • Dotonbori Glico Sign - 1 min walk
  • Kuromon Ichiba Market - 10 min walk
  • Nipponbashi - 12 min walk
  • Namba Parks - 13 min walk

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 50 min drive

About this property

Cross Hotel Osaka

4-star Osaka hotel in Shinsaibashi, near Kyocera Dome Osaka
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Cross Hotel Osaka offers 229 accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Languages spoken

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2640 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday and Sunday for a fee of JPY 9680

Restaurants on site

  • The French kitchen ZERO

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2640 per person (approximately)
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 639 out of 972 reviews
5 - Excellent 66%
Rating 4 - Good. 276 out of 972 reviews
4 - Good 28%
Rating 3 - Okay. 45 out of 972 reviews
3 - Okay 5%
Rating 2 - Poor. 9 out of 972 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 972 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful and the room was clean and accommodating. The location could not be better, just a few minutes walk from the subway and with immediate access to hundreds of great restaurants and shops. I Will certainly stay there again.
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Dotonbori and shopping area shin-sai bashi is literally aroudn the corner. Rooms are very clean and new.
Stayed 2 nights in Jun 2022

5/5 Excellent

Stayed 2 nights in Mar 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff Clean room and
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay. Service was great and hotel is clean. Location is perfect. I would definitely stay here again anytime I’m in Osaka.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location. It’s located just a couple minutes from Dotonbori, where there are lots of shops and dining. It’s also close to subway stations, making it convenient to get to wherever you want to go. The hotel itself is quite nice and feels upscale. Our room was spacious and had a really nice bathroom. There was an actual Japanese style wet room with a bathtub, which we really enjoyed. The bed was also really comfortable. Overall, I highly recommend this hotel for a stay in Osaka.
Stayed 3 nights in Nov 2021