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Reviews

4.5 / 5Wonderful
3,799 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Shinsaibashi Shopping Arcade
    1 min walk
  • Popular Location
    Amerikamura
    1 min walk
  • Popular Location
    Kuromon Ichiba Market
    10 min walk
  • Airport
    Osaka (KIX-Kansai Intl.)
    50 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Double Room, Non Smoking (Standard Floor)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Double Room, Non Smoking (Standard Floor)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior Double Room, Non Smoking (Standard Floor)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Triple Room, Non Smoking (Standard Floor)

    Room Amenities

    • City view
    • Sleeps 5
    • 3 Single Beds
    More details
  • Twin Room, Non Smoking (Standard Floor)

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Deluxe Double Room, Non Smoking (Cross Floor)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Double Room, Non Smoking (Cross Floor)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior Double Room, Non Smoking (Cross Floor)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Triple Room, Non Smoking (Cross Floor)

    Room Amenities

    • City view
    • Sleeps 5
    • 3 Single Beds
    More details
  • Twin Room, Non Smoking (Cross Floor)

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Single Beds
    More details

About this area

Osaka

In the city centre, Cross Hotel Osaka is in Osaka's Namba neighbourhood, a walkable area with great airport proximity. Spa World and Umeda Sky Building are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Shinsaibashi Shopping Arcade and Amerikamura. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Tennoji Zoo, a top attraction not to be missed. Our guests love the hotel's convenience for public transport: Namba Station is 8 minutes by foot and Shinsaibashi Station is 8 minutes.

Visit our Osaka travel guide
Popular Location

What's nearby

  • Shinsaibashi Shopping Arcade - 1 min walk
  • Amerikamura - 1 min walk
  • Kuromon Ichiba Market - 10 min walk
  • Namba Parks - 13 min walk
  • Orix Theater - 18 min walk

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 53 min drive

Restaurants

  • Where to eat
  • GLAMOROUS-X – Serves breakfast and lunch.

About this property

Cross Hotel Osaka

4-star Osaka hotel in Namba, walk to Shinsaibashi Shopping Arcade
This smoke-free hotel features 2 restaurants, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. All 229 rooms boast deep soaking bathtubs, and offer free WiFi and TVs. Fridges, coffee/tea makers and free bottled water are among the other amenities available to guests.
Cross Hotel Osaka offers 229 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers.
Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: JPY 2500 per night
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3025 for adults and JPY 1513 for children
2 restaurants and 1 coffee shop/cafe
1 bar

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Lift
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Languages spoken

Chinese
English
Japanese
Korean

Business services

Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)

Bathroom

Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV

Food and drink

Coffee/tea maker
Free bottled water
Fridge

More

Phone
Safe

Policies

Check-in

Check-in between 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Renovations and closures

The property will be renovating from 01 August 2019 until 30 April 2020 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective from 1 January 2017. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3025 for adults and JPY 1513 for children (approximately)
  • Self-parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

One child aged 5 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

Property is also known as

  • Cross Hotel Osaka
  • Cross Hotel
  • Cross Osaka
  • Osaka Cross Hotel
  • Cross Hotel Osaka Hotel
  • Cross Hotel Osaka Osaka
  • Cross Hotel Osaka Hotel Osaka
4.5

Wonderful

5 - Excellent
2,279
4 - Good
1,312
3 - Okay
153
2 - Mediocre
40
1 - Poor
15
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best locations and the cleanliness of the room. Large bathroom and the breakfast buffet was also very nice.

Stayed 6 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service

First room was a nonsmoker room but smelled like ashtray. They quickly gave us a new room. The view was just ok. The concierge was great. He was bilingual and very helpful.

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, stylist design, helpful staff, everything met my expectation.

Stayed 1 night in Jan 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Amenities

    The location is great and the staff are very helpful. We were not given advance notice that most services were suspended for the entire week of the new year holiday, including the fitness center, the restaurant, and the laundry service. The fees were very high for these holiday dates while the hotel offerings were limited.

    Stayed 2 nights in Dec 2019

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