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Overview of Cross Hotel Osaka

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In-room safe, blackout curtains, free WiFi, linens
In-room safe, blackout curtains, free WiFi, linens
TV
In-room safe, blackout curtains, free WiFi, linens

Guest reviews

4.5/5 Wonderful
3,770 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available

Map

What's nearby

Popular LocationShinsaibashi Shopping Arcade1 min walk
Popular LocationAmerikamura1 min walk
Popular LocationDotonbori Glico Sign1 min walk
AirportOsaka (KIX-Kansai Intl.)53 min drive

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  • Deluxe Double Room, Non Smoking (Standard Floor)

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 3
    Show details
  • Double Room, Non Smoking (Standard Floor)

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 3
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  • Superior Double Room, Non Smoking (Standard Floor)

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 3
    Show details
  • Triple Room, Non Smoking (Standard Floor)

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 5
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  • Twin Room, Non Smoking (Standard Floor)

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 4
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  • Double Room, Non Smoking (Standard Floor, Single Use)

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 2
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  • Twin Room, Non Smoking (Standard Floor, Single Use)

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    Show details

About this area

Osaka

In the city centre, Cross Hotel Osaka is in Osaka's Namba neighbourhood, a walkable area with great airport proximity. Spa World and Umeda Sky Building are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Shinsaibashi Shopping Arcade and Amerikamura. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Tennoji Zoo, a top attraction not to be missed. Our guests love the hotel's convenience for public transport: Namba Station is 8 minutes by foot and Shinsaibashi Station is 8 minutes.

Visit our Osaka travel guide
Map
Popular Location

What's nearby

  • Shinsaibashi Shopping Arcade - 1 min walk
  • Amerikamura - 1 min walk
  • Dotonbori Glico Sign - 1 min walk
  • Kuromon Ichiba Market - 10 min walk
  • Namba Parks - 13 min walk

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 53 min drive

Restaurants

  • Where to eat
  • The French kitchen ZERO – Serves breakfast and lunch daily.

About this property

Cross Hotel Osaka

4-star Osaka hotel in Namba, walk to Shinsaibashi Shopping Arcade
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. All 229 rooms boast deep soaking bathtubs, and offer free WiFi and TVs. Fridges, coffee/tea makers and free bottled water are among the other amenities available to guests.
Cross Hotel Osaka offers 229 forms of accommodation with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers.
Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: JPY 2500 per night
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3025 for adults and JPY 1513 for children
2 restaurants and 1 coffee shop/cafe
1 bar
Hosted evening meal available on Wednesday, Thursday, Friday, Saturday and Sunday for a fee of JPY 9680

Family friendly

Dry-cleaning service
Fridge

Conveniences

Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage

Languages spoken

Chinese
English
Japanese
Korean

Business services

Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchairs available on site

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Linens

Bathroom

Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

TV

Food and drink

Coffee/tea maker
Free bottled water
Fridge

More

Phone
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3025 for adults and JPY 1513 for children (approximately)
  • Self-parking fee: JPY 2500 per night
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Cross Hotel Osaka and receive a full refund?
Yes, Cross Hotel Osaka offers free cancellation on select room rates, because flexibility matters! Please refer to Cross Hotel Osaka cancellation policy on our site for more details about any exclusions or requirements.
Is Cross Hotel Osaka pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cross Hotel Osaka?
Self-parking is available for JPY 2500 per night.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Cross Hotel Osaka?
Checkout is at noon.
Where is this property located?
Located in Namba, this hotel is steps away from Osaka Shochikuza, Shinsaibashi Shopping Arcade and Amerikamura. Ebisu Bridge and Dotonbori Glico Sign are also within 5 minutes. Osaka-Namba Station is only a 5-minute walk and Namba Station is 8 minutes.

Guest reviews

4.5
Wonderful
5 - Excellent
2,279
4 - Good
1,284
3 - Okay
152
2 - Mediocre
39
1 - Poor
16
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The pretty hip hotel in central location. Very safe and well managed by hard working workers. They are ready to help out all guests. Highly recommend.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Except that they wanted to charge me $50 for an early check in ( less than 2 hours) Our stay was perfect in every way.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel, perfect staff, perfect location. Would highly recommend

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, nice staffs, I really hope they had laundry area.

Stayed 6 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved everything about the Hotel. Location, room, food, staff...all deserve the highest rating.. this is the only hotel that I will book again and again when in Osaka.... So happy to have found this Hotel

Stayed 1 night in Feb 2020