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Overview of Cross Hotel Osaka

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In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets

Cross Hotel Osaka

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationKuromon Ichiba Market10 min walk
    Popular LocationNipponbashi12 min walk
    Popular LocationNamba Parks13 min walk
    AirportOsaka (KIX-Kansai Intl.)54 min drive

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About this area

Osaka

In the city centre, Cross Hotel Osaka is in Osaka's Namba neighbourhood, a walkable area with great airport proximity. Umeda Sky Building and Port of Osaka are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Shinsaibashi Shopping Arcade and Amerikamura. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Tennoji Zoo, a top attraction not to be missed. Guests love the hotel's convenience for public transportation: Namba Station is 8 minutes on foot and Shinsaibashi Station is 8 minutes.
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Popular Location

What's nearby

  • Shinsaibashi Shopping Arcade - 1 min walk
  • Dotonbori Glico Sign - 1 min walk
  • Kuromon Ichiba Market - 10 min walk
  • Nipponbashi - 12 min walk
  • Namba Parks - 13 min walk

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 53 min drive

Restaurants

  • Where to eat
  • The French kitchen ZERO – Serves breakfast and lunch daily.

About this property

Cross Hotel Osaka

4-star Osaka hotel in Namba, walk to Shinsaibashi Shopping Arcade
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning. All 229 rooms boast deep soaking bathtubs, and offer free WiFi and TVs. Fridges, coffee makers and free bottled water are among the other amenities available to guests.
Cross Hotel Osaka offers 229 forms of accommodation with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (JPY 2500 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2750 for adults and JPY 1250 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday and Sunday for a fee of JPY 9680

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 20 January 2021 to 26 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2750 for adults and JPY 1250 for children (approximately)
  • Valet parking fee: JPY 2500 per day
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 698 out of 1097 reviews
5 - Excellent 64%
Rating 4 - Good. 332 out of 1097 reviews
4 - Good 30%
Rating 3 - Okay. 48 out of 1097 reviews
3 - Okay 4%
Rating 2 - Poor. 15 out of 1097 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 1097 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome location!!! The staff were so helpful. Perfect room to relax in after a day of exploring Osaka.
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pretty hip hotel in central location. Very safe and well managed by hard working workers. They are ready to help out all guests. Highly recommend.
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Except that they wanted to charge me $50 for an early check in ( less than 2 hours) Our stay was perfect in every way.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, perfect staff, perfect location. Would highly recommend
Stayed 3 nights in Feb 2020