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Citadines Namba Osaka

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Exterior
1Bed Room Twin | In-room safe, desk, laptop workspace, blackout curtains
Deluxe Double | In-room safe, desk, laptop workspace, blackout curtains
1Bed Room Twin | In-room safe, desk, laptop workspace, blackout curtains
Deluxe Twin | In-room safe, desk, laptop workspace, blackout curtains

Overview of Citadines Namba Osaka

Citadines Namba Osaka

4.0 star property

9.4/10 Exceptional

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka

Explore the area

  • Popular LocationKuromon Ichiba Market3 min walk
  • Popular LocationNamba Grand Kagetsu Theater7 min walk
  • Popular LocationTsutenkaku Tower13 min walk
  • AirportOsaka (KIX-Kansai Intl.)53 min drive

Room options

About this area

Osaka

Located in Shinsaibashi neighbourhood, Citadines Namba Osaka is connected to a shopping centre. Osaka Science Museum and Osaka Museum of History are cultural highlights, and travellers looking to shop may want to visit Kuromon Ichiba Market and Shinsaibashi Shopping Arcade. Legoland Discovery Center and Osaka Aquarium Kaiyukan are not to be missed.
Visit our Osaka travel guideOpens in a new window
Map

What's nearby

  • Kuromon Ichiba Market - 3 min walk
  • Namba Grand Kagetsu Theater - 7 min walk
  • Namba Parks - 8 min walk
  • Tsutenkaku Tower - 13 min walk
  • Ikukunitama Shrine - 15 min walk

Getting around

  • Namba Station (Nankai) - 5 min walk
  • Kitntetsu-Nipponbashi Station - 6 min walk
  • Osaka (KIX-Kansai Intl.) - 54 min drive

About this property

Citadines Namba Osaka

4-star hotel in Shinsaibashi, rejuvenated in 2019
Take advantage of a round-trip airport shuttle, a coffee shop/cafe and a playground at Citadines Namba Osaka. Be sure to enjoy a meal at Numero Five, the on-site restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), a lift and multilingual staff
  • A front desk safe, a vending machine and luggage storage
  • A 24-hour front desk, a water dispenser and a TV in the lobby
Room features
All 313 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hairdryers
  • LED TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AMโ€“10:00 AM: JPY 1800 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Numero Five

Things to do

  • 24-hour fitness centre
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Renovated entire property โ€“ December 2019
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 8470 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 18 lbs/8 kg)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 4840.0 per night.
Cots (infant beds) are available for JPY 550.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100โ€“300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: JPY 1800 per person (approximately)
  • Airport shuttle fee: JPY 40000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: JPY 8470 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fees vary based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Frequently asked questions

Is Citadines Namba Osaka pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 18 lbs per pet. There's a fee of JPY 8470 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 30 Nov,2022, prices found for a 1-night stay for 2 adults at on 19 Dec,2022 start from S$203.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Citadines Namba Osaka?

Check-in is from 2:00 PM - 3:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Citadines Namba Osaka?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Citadines Namba Osaka provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 40000 per vehicle applies.

Where is Citadines Namba Osaka located?

Located in Shinsaibashi, this hotel is within a 15-minute walk of Kuromon Ichiba Market, Shinsaibashi Shopping Arcade and Tsutenkaku Tower. Shitennoji Temple and Osaka Museum of History are also within 3 mi (5 km). Namba Station (Nankai) is 5 minutes by foot and Nippombashi Station is 6 minutes.

Can I cancel my reservation for free at Citadines Namba Osaka and receive a full refund?

Yes, Citadines Namba Osaka offers free cancellation on select room rates, because flexibility matters! Please refer to Citadines Namba Osaka cancellation policy on our site for more details about any exclusions or requirements.

Citadines Namba Osaka Reviews

Citadines Namba Osaka Reviews

Overall score and ratings

9.4

Exceptional

Rating 10 - Excellent. 143 out of 187 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 36 out of 187 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 6 out of 187 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 1 out of 187 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 1 out of 187 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.1/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Ting
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near the station. Good location
Stayed 7 nights in Oct 2022

10/10 Excellent

YING, maple ridge
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recieption service is great!
Stayed 3 nights in Nov 2022

10/10 Excellent

Marie
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice
Stayed 2 nights in Nov 2022

10/10 Excellent

wattanachai
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, big room
Stayed 2 nights in Nov 2022

6/10 Okay

Natalia
Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel is nicely remodeled and the room/bathroom are spacious and nicely arranged. The bed is really comfortable as well. However, the front desk staff service is disappointing. One day we asked to clean our room and when we got back from a whole day of being gone, it was not cleaned. Another day we asked to have our room cleaned they only gave us new towels and left all the trash and didnโ€™t clean. We only got the service if we asked more than 2 times for it. Overall, the front desk staff were not so friendly and welcoming, they were not polite.
Stayed 6 nights in Oct 2022

10/10 Excellent

Yun Fan
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Spacious rooms. Very clean. New and chic.
Stayed 4 nights in Oct 2022

10/10 Excellent

Douglass
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen is great with lots of convenient shopping around.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
Very easy train access and great food in the surrounding area.
Stayed 3 nights in Jul 2022

10/10 Excellent

SHIORI
Stayed 1 night in Jun 2022

8/10 Good

Jill
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022