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Citadines Namba Osaka

Photo gallery for Citadines Namba Osaka

Exterior
1Bed Room Twin | In-room safe, desk, laptop workspace, blackout curtains
Deluxe Double | In-room safe, desk, laptop workspace, blackout curtains
1Bed Room Twin | In-room safe, desk, laptop workspace, blackout curtains
Deluxe Twin | In-room safe, desk, laptop workspace, blackout curtains

Overview of Citadines Namba Osaka

Citadines Namba Osaka

4.0 star property

9.4/10 Exceptional

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka

Explore the area

  • Popular LocationKuromon Ichiba Market3 min walk
  • Popular LocationNamba Grand Kagetsu Theater7 min walk
  • Popular LocationTsutenkaku Tower13 min walk
  • AirportOsaka (KIX-Kansai Intl.)53 min drive

Room options

About this area

Osaka

Located in Minami neighbourhood, Citadines Namba Osaka is connected to a shopping centre. Tsutenkaku Tower and Shitennoji Temple are notable landmarks, and some of the area's popular attractions include Universal Studios Japan and Legoland Discovery Center. Don't miss out on a visit to Osaka Aquarium Kaiyukan.
Visit our Osaka travel guideOpens in a new window
Map

What's nearby

  • Kuromon Ichiba Market - 3 min walk
  • Namba Grand Kagetsu Theater - 7 min walk
  • Namba Parks - 8 min walk
  • Tsutenkaku Tower - 13 min walk
  • Ikukunitama Shrine - 15 min walk

Getting around

  • Namba Station (Nankai) - 5 min walk
  • Kitntetsu-Nipponbashi Station - 6 min walk
  • Osaka (KIX-Kansai Intl.) - 38 min drive

Restaurants

  • 春日亭大阪日本橋オタロード店 - 1 min walk
  • よつばの秘密基地 - 2 min walk
  • 1ポンドのステーキハンバーグタケル 日本橋オタロード店 - 2 min walk
  • 純喫茶オランダ - 3 min walk
  • なか卯 なんさん通店 - 1 min walk

About this property

Citadines Namba Osaka

4-star hotel revitalised in 2019 and located near Kyocera Dome Osaka
Located close to Kuromon Ichiba Market and Tsutenkaku Tower, Citadines Namba Osaka provides a return airport shuttle, a cafe and a playground. Be sure to enjoy a meal at Numero Five, the on-site restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), a front desk safe and luggage storage
  • A water dispenser, multilingual staff and a lift
  • A computer station, a TV in reception and a vending machine
Room features
All 313 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hairdryers
  • LED TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 1980 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Numero Five

Things to do

  • 24-hour fitness centre
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – December 2019
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
A scheduled power outage will take place on May 17, 2023 from noon to 5 PM. All facilities that use power, including the elevator, will not be available during this time.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 8470 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 18 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 4840.0 per night.
Cots (infant beds) are available for JPY 550.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 1980 per person
  • Airport shuttle fee: JPY 40000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: JPY 8470 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fees vary based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Frequently asked questions

Is Citadines Namba Osaka pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 18 lb per pet. There's a fee of JPY 8470 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 28 Mar,2023, prices found for a 1-night stay for 2 adults at on 19 Apr,2023 start from S$256.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Citadines Namba Osaka?

Check-in is from 2:00 PM - 3:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Citadines Namba Osaka?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Citadines Namba Osaka provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 40000 per vehicle applies.

Where is Citadines Namba Osaka located?

Located in Minami, this hotel is within a 15-minute walk of Kuromon Ichiba Market and Tsutenkaku Tower. Shitennoji Temple and Osaka Museum of History are also within 3 mi (5 km). Namba Station (Nankai) is 5 minutes by foot and Nippombashi Station is 6 minutes.

Can I cancel my reservation for free at Citadines Namba Osaka and receive a full refund?

Yes, Citadines Namba Osaka offers free cancellation on select room rates, because flexibility matters! Please refer to Citadines Namba Osaka cancellation policy on our site for more details about any exclusions or requirements.

Citadines Namba Osaka Reviews

Citadines Namba Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 284 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 56 out of 284 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 8 out of 284 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 3 out of 284 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 2 out of 284 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron Dun Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything (shopping/ dining/ transport). The food hall underneath the hotel is intriguing and great!

10/10 Excellent

Dorothy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A few minutes walk from Kuromon Market and within 10 minutes walk from Namba station. Nice property and rooms were very spacious.
Stayed 2 nights in Mar 2023

8/10 Good

Wong Yu Fan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 2 nights in Mar 2023

8/10 Good

Bayanjargal

Travelled with family
Liked: Staff & service
First day of cleaning wasn't great -- missed some spot in the dining table and pillows weren't put back on the bed.
Stayed 3 nights in Mar 2023

10/10 Excellent

ZHI CAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property exceeded my expectations, it looks even nicer than the photos in person.
Stayed 4 nights in Feb 2023

10/10 Excellent

Sze Wai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Playground, restaurant
Stayed 4 nights in Feb 2023

10/10 Excellent

Jake

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Large and comfortable space with friendly staff that makes you feel at home.
Stayed 3 nights in Feb 2023

10/10 Excellent

Sharlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with kuromon market and dontombori within the vicinity. Lots of food open for 24 hours in the area as well as plenty of konbini for your pick. Resident lounge and children’s playroom make for a cosy space too. Would definitely recommend.
Stayed 8 nights in Feb 2023

10/10 Excellent

Martin K Bargon, Margarita F

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

XinYi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room. Short distance walk to dotonbori.