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Overview of Hilton Osaka

Photo gallery

Featured image
Indoor pool
LCD TV
LCD TV
Minibar, in-room safe, iron/ironing board, free cots/infant beds

Hilton Osaka

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationHerbis Plaza1 min walk
    Popular LocationGrand Front Osaka Mall10 min walk
    Popular LocationUmeda Sky Building11 min walk
    AirportOsaka (KIX-Kansai Intl.)53 min drive

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Twin Executive Room

4.3/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

King Executive Suite

4.5/5 guest room rating
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Deluxe Room

4.5/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Twin Executive Suite

No guest room rating
  • 90 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Twin Hilton Room

4.7/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed

4.5/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Japanese Suite

4.5/5 guest room rating
  • 60 sq m
  • City view
  • Sleeps 4
  • 4 Single Futons

King Executive Room

4.8/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Presidential Suite

  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Hilton Room

4.7/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Osaka

Located in Umeda neighbourhood, Hilton Osaka is connected to a shopping centre. Osaka Castle and Shitennoji Temple are notable landmarks, and some of the area's activities can be experienced at Umeda Sky Building and Port of Osaka. Osaka Science Museum and Universal Studios Japan are not to be missed. Guests appreciate the hotel's convenience for public transportation: Nishi-Umieda Station and Umeda Station (Hanshin) are just steps away.
Popular Location

What's nearby

  • Herbis Plaza - 1 min walk
  • Grand Front Osaka Mall - 10 min walk
  • Umeda Sky Building - 11 min walk
  • Tenjimbashi-Suji Shopping Street - 2 min drive
  • Utsubo Park - 3 min drive

Getting around

  • Kitashinchi Station - 2 min walk
  • Nishi-Umieda Station - 2 min walk
  • Osaka (KIX-Kansai Intl.) - 53 min drive

Restaurants

  • Where to eat
  • Kawaume – Restaurant with a bar offering Japanese cuisine. Serves lunch and dinner daily.
  • Centrum – Serves dinner daily.
  • Folk Kitchen – Buffet restaurant offering fusion cuisine. Serves breakfast, lunch and dinner daily.
  • Tenka – Open daily.

About this property

Hilton Osaka

Luxury hotel connected to a shopping centre in Osaka with 4 restaurants
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 562 rooms boast deep soaking bathtubs, and offer WiFi and 24-hour room service. Wired Internet and fridges are standard, as are LCD TVs with satellite channels. Weekly housekeeping is available.
Hilton Osaka offers 562 forms of accommodation with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

The on-site spa has massage/treatment rooms. Services include Swedish massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1000 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 6300 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 3800 for adults and JPY 2700 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean

Business services

  • Conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Minibar
  • Fridge

More

  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3800 for adults and JPY 2700 for children (approximately)
  • Fee for in-room wireless Internet: JPY 1000 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: JPY 1000 per night (rates may vary)
  • Airport shuttle fee: JPY 1550 per person (one way)
  • Airport shuttle fee per child: JPY 780 (one-way)
  • Self-parking fee: JPY 6300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 16 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel Osaka
Hilton Osaka
Osaka Hilton
Hilton International Osaka
Hilton Osaka Hotel Osaka
Osaka Hilton International
Hilton Osaka Hotel
Hilton Osaka Hotel
Hilton Osaka Osaka
Hilton Osaka Hotel Osaka

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 491 out of 995 reviews
5 - Excellent 49%
Rating 4 - Good. 370 out of 995 reviews
4 - Good 37%
Rating 3 - Okay. 86 out of 995 reviews
3 - Okay 9%
Rating 2 - Poor. 30 out of 995 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 995 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
F L Cehung
The location is good and nearby shopping Center and train station
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

5/5 Excellent

Stayed 1 night in Jan 2020