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Hearton Hotel Nishiumeda

Photo gallery for Hearton Hotel Nishiumeda

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Down duvets, desk, blackout curtains, free WiFi
Down duvets, desk, blackout curtains, free WiFi
Down duvets, desk, blackout curtains, free WiFi
Down duvets, desk, blackout curtains, free WiFi

Overview of Hearton Hotel Nishiumeda

Hearton Hotel Nishiumeda

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
3-3-55 Umeda, Kita-ku, Osaka, Osaka-fu, 530-0001

Explore the area

  • Popular LocationHerbis Plaza4 min walk
  • Popular LocationUmeda Sky Building14 min walk
  • Popular LocationUtsubo Park2 min drive
  • AirportOsaka (KIX-Kansai Intl.)40 min drive

Choose dates to view prices

About this area

Osaka

In the city centre, Hearton Hotel Nishiumeda is in Umeda, a walkable area in Osaka with great airport proximity. Osaka Castle and Tsutenkaku Tower are notable landmarks, and travellers looking to shop may want to visit Nipponbashi and Abeno Harukas. Universal Studios Japan and Osaka Aquarium Kaiyukan are not to be missed. Guests appreciate the hotel's convenience for public transportation: Nishi-Umieda Station is 6 minutes on foot and Umeda Station (Hanshin) is 7 minutes.
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Map

What's nearby

  • Herbis Plaza - 4 min walk
  • Umeda Sky Building - 14 min walk
  • Utsubo Park - 2 min drive
  • Tenjimbashi-Suji Shopping Street - 3 min drive
  • Orix Theater - 10 min drive

Getting around

  • Nishi-Umieda Station - 6 min walk
  • Kitashinchi Station - 7 min walk
  • Osaka (KIX-Kansai Intl.) - 40 min drive

Restaurants

  • Where to eat
  • Garden Kitchen โ€“ Serves lunch and dinner daily.
  • Garden Cafe โ€“ Serves breakfast, lunch and dinner daily.

About this property

Hearton Hotel Nishiumeda

3.5-star Osaka hotel in Umeda with 2 restaurants
2 restaurants, self parking and a business centre are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 471 rooms boast deep soaking bathtubs, and offer free WiFi and LCD TVs. Other amenities available to guests include fridges, pillow menu and down duvets.
Hearton Hotel Nishiumeda offers 471 forms of accommodation with complimentary slippers and a hairdryer. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 2300 per day; includes in/out privileges)

Food and drink

  • 2 restaurants

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Computer station
  • Conference space (226 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu

Bathroom

  • Deep-soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Films for purchase

Food and drink

  • Fridge

More

  • Desk
  • In-room massage
  • Local maps
  • Phone
  • Slippers

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Policies

Check-in

Check-in from 2 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: JPY 3000

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: JPY 2300 per day (in/out privileges)
  • Early check-in fee: JPY 3000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property cannot accommodate requests to provide cribs (infant beds) on site.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Hearton
Hearton Hotel
Hearton Hotel Nishiumeda
Hearton Nishiumeda
Hotel Hearton
Hearton Hotel Nishiumeda Osaka
Hearton Nishiumeda Osaka
Hearton Hotel Nishiumeda Hotel
Hearton Hotel Nishiumeda Osaka
Hearton Hotel Nishiumeda Hotel Osaka

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 298 out of 980 reviews
5 - Excellent 30%
Rating 4 - Good. 476 out of 980 reviews
4 - Good 49%
Rating 3 - Okay. 160 out of 980 reviews
3 - Okay 16%
Rating 2 - Poor. 29 out of 980 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 980 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check-in and check-out procedures. I was even able to watch my drama on the tv from the channels they provided.
Stayed 1 night in Jan 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness
Stayed 4 nights in Feb 2020

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Encountered a sarcastic reception staff asking me why I booked for breakfast since I know I have an early flight on the day of departure when I asked if they can pack some breakfast for us due to time constraints . I asked if I have a choice on which day I need or do not need breakfast during the online booking? She then insisted that they can't change their policy. Such baloney, this is food that I had paid for in advance don't I have the right to either eat in or take away? I didn't even specify what they need to pack, that I left it to them. I can only conclude that this hotel is not too tourist friendly.
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020