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Reviews of Stay Hue Hotel

3 out of 5
Stay Hue Hotel
7 Nguyen Cong Tru Street, Hue, Thua Thien-Hue Province

Reviews

6.6
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service
no safe in rooms, only in the reception area, had money stolen and owner decided she didn't know any english after speaking well the 2 days earlier... do not stay here.
Stayed 3 nights in Jun 2019
Response from Tran Khanh Phuong, Ms on 10 Oct,2019
Thank you for your review and we are very sorry to hear about your recent experience. However if you was a guest staying in our hotel please use your real name to address your problem with more details then we will discuss this situation with you and see how it is, but you put under Anoymous then it makes us confused and it is considered dishonest. Look forward to hearing from you!

8/10 Good

Sally E

Liked: Staff & service
Convenient budget hotel with very friendly staff
Stay Hue is a pretty basic hotel, more similar to a guest house. However, our room (603) had a fabulous view of the Perfume River, worth the room cost all by itself. The mattress could have been more comfortable. The air conditioner struggled (though in all fairness, the heat was extreme in April). On the other hand the room also had a robust wall fan which helped a lot. I've given only a fair rating for cleanliness because when we checked in, the floor felt very dusty and gritty. Also paint was chipping off the wall onto the floor. However, when I mentioned this to the staff, they were very diligent in cleaning the floor daily. The hotel is in a major tourist area but thankfully not on the noisy main street (Le Loi), easy walking distance to many restaurants and tour agencies. The staff were amazingly friendly and helpful, speaking very good English. In particular, Ms. Anh was very warm and made us feel especially welcome. Breakfast offered a pretty wide range of options, from noodles to crepes to omelettes. Each guest can choose one item and one drink. Delicious Saigon iced coffee! Overall, we enjoyed our stay -- especially the view!
Stayed 3 nights in Apr 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019