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Reviews of Lemon Tree Hotel Gachibowli Hyderabad

4 out of 5
Lemon Tree Hotel Gachibowli Hyderabad
No 115/1,Financial District Nanakramguda, Serilingampally, Gachibowli, Hyderabad, Andhra Pradesh

Reviews

6.8
Rating 10 - Excellent. 12 out of 50 reviews" "
Rating 8 - Good. 16 out of 50 reviews" "
Rating 6 - Okay. 8 out of 50 reviews" "
Rating 4 - Poor. 8 out of 50 reviews" "
Rating 2 - Terrible. 6 out of 50 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Helpful staff.
Stayed 9 nights in Apr 2024
Response from Lemon Tree Hotel Gachibowli Hyderabad on 27 Apr,2024
Dear Guest,Thank you for the feedback regarding your visit to Lemon Tree Hotel, Gachibowli. I am delighted to hear that you had a memorable stay with us.We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally.Best Regards,Hotel General ManagerLemon Tree Hotel, GachibowliLemon Tree Hotels10,000+ rooms. 100 + hotels

10/10 Excellent

Subrahmanyam

Stayed 3 nights in Dec 2023

2/10 Terrible

Harish Reddy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a construction going on, I was given the room directly under the construction zone. I stayed in the room for an hour assuming it will stop but that didn’t happen, upon complaining front desk was helpless and I had to checkout. After 30 mins I get a call from the manager asking me to come back and he would give me an upgrade but I had made another reservation so I moved on.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Pratap

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2023

4/10 Poor

Sheela

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Ravendranath

Liked: Cleanliness, staff & service, property conditions & facilities
felt room is bit too much of lemon flavor smell :( could be reduced a bit to make it easier as we enter.
Stayed 1 night in May 2023

6/10 Okay

Kiran Kumar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Invoice not received
Staff should know that it is their basic duty to issue invoice right after payment/check out. Why the customer has to go through the trouble of following up for invoice? Unprofessional staff.
Stayed 2 nights in Feb 2023

4/10 Poor

diego

Business traveller
Disliked: Property conditions & facilities
Room was plain, run down and in desperate need of a refresh. My room had 2 beds that were very small. Not the expectation I had for a hotel in a business area.
Stayed 1 night in Jan 2023
Response from LTHGB on 31 Jan,2023
Dear Mr. Diego,At the onset, my heartfelt & sincere apologies for all the inconvenience caused during your stay with us.Trust me, all our guests are very important to us and we ensure that utmost care is taken however we understand that we could not live up your expectation on the stay. I request you to please treat this as one of the incidents and not the reflection of our services. Feel free to connect undersigned further any assistance required in future visit.The feedback has been taken up internally with the utmost seriousness it deserves.

10/10 Excellent

Sumathi

Stayed 1 night in Jan 2023

2/10 Terrible

Anoop

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The places lacked cleanliness. The staff were quite warm but failed to fix the concerns whilst my stay. I was told the staff were going to take up this matter seriously after checkout.
Stayed 3 nights in Nov 2022

2/10 Terrible

Sharath

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just everything about this place sucked. The price at which it came and how poorly this place is maintained is shocking.

6/10 Okay

Satyanarayana

Stayed 2 nights in May 2022

2/10 Terrible

Sankeerth Raj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

Umraz

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2021

4/10 Poor

Rambabu

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Not worth the hotel stars
The stay was for 4 days. The check in experience was pathetic. Reception had to make me wait for 2 hrs saying they are unable to trace my booking. Had to talk to hotels.com to get that sorted out. Rooms are very small. Hot water comes only during particular hrs
Stayed 4 nights in Nov 2021

8/10 Good

Dipesh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

10/10 Excellent

Shravan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
It is the best hotel
Stayed 1 night in Feb 2021

8/10 Good

Prabhakar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Rohit, Los Angeles

Liked: Staff & service, amenities, property conditions & facilities
Amazing! Loved the stay.. Good location and pleasant stay.
Stayed 1 night in Dec 2019

8/10 Good

Dharmalakshian, Chennai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff and good service. However I have to mention that the restaurant menu was kind of restrictive.Otherwise ambiance was very good.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Dileep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lemon Tree Hotel, Hyderabad
It is very good hotel at very attractive prices. It is newly built, neat and clean, well maintained with courteous staff. Food is also very good served as per your choice.
Stayed 1 night in Feb 2019

8/10 Good

Arup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

4/10 Poor

Anil, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good, but not flexible for early check in
Not flexible for early check in ( 3 hours ahead) and lay check outs as well.
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for three nights for my business trip. I was quite satisfied with the experience.

6/10 Okay

NA

Disliked: Room comfort
Ok hotel. Charge extra for additional occupant
When you book the room on Expedia, there is no option for 2 double bed. It only says 1 double or 1 king. You need to fix this b/c the hotel will charge extra for a roll away bed and an additional occupant. I explained the issue to the hotel staff, but they couldn't help me. This issue is really to do w/ expedia. Be really careful when you make your booking b/c you can't change it after it's been made and they won't refund anything.

10/10 Excellent

Akshat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, No-fuss business hotel
Great, comfortable, no-fuss business hotel. Good breakfast and decent, free internet. Close to new Gachibowli business district.

10/10 Excellent

Praveen, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciate room boy named Sojoy..
Good

6/10 Okay

PRAVEEN

Liked: Cleanliness, room comfort

4/10 Poor

Mukund

Disliked: Cleanliness, staff & service

6/10 Okay

Jianlong

2/10 Terrible

Verified traveller

Disliked: Staff & service
Expedia bookings dont work with this hotel!
booked through expedia at 7pm and when we showed up at the hotel had no idea of our booking. On showing the expedia email confirmation they said they will submit a ticket to their expedia communication team the next day as they are gone for the day. Ridiculous. Their old card machine did not accept debit cards which is such a pain as what happens if somebody had only debit cards and insufficient cash. Also a day later got a call saying there was an error with payment and i need to go in person and make payment at the hotel as the salaries of the staff are on hold. whoever is running this hotel needs to improve their systems and update their card machines and not penalize employees for such problems.

6/10 Okay

Rajesh

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience. I never expected such a bad setup.

8/10 Good

A P, saravanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay at lemon tree gachibowli
overall a enjoyable stay

8/10 Good

Verified traveller

Liked: Staff & service
Right now hotel is surrounded by not so nice construction territory. There is a camp of construction workers and their families nearby - you can watch them urinating and taking showers during the day. Funny herds of black pigs wondering around too.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good property outside city
good value for money

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
New hotel in remote area and having many issues
TV was not working for whole day Booked stay+breakfast through Expedia but hotel kept telling only stay is booked Car was driven by 1st time driver

8/10 Good

Kalapraveen

Liked: Staff & service
All was well but the bathroom was absolutely stinking.

8/10 Good

Raimohan, Gulbarga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & nice hotel
Nice clean value for money hotel. Only problem being it is tucked in a far away corner of the city & surrounding are not that clean. Breakfast spread is good & service at the hotel prompt & good. Definitely worth trying.

6/10 Okay

Hareesh, Mumbai

Disliked: Room comfort
Budget Hotel in a Remote Corner
This is a brand new property by the Lemon Tree Group. Decent budget hotel. However location wise this is tucked into a remote corner of the city. The neighbourhood is still under development and there are no malls, shops etc in walkable distance. You should be staying here only if your business requires you to be in this area.

8/10 Good

Abdullah , New delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but far off from city.
It was good and very satisfying stay in this property. But rates were higher which was not expected.

2/10 Terrible

ram, Springfield il usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My worst experience
No facilities aND the help desk is very bad. I do not have a single good experience with this hotel

10/10 Excellent

Alok, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great New Hotel
Great service and great comfort. Everyone was very service oriented and took great care of us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shintaro

Liked: Cleanliness, staff & service, amenities
It was cleaner than I expected.